Samsung
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- Answer Count63226
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- First AnswerApril 24, 2013
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Elevate the look of your kitchen with Samsung’s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
I just purchased microwave Model #ME21DG6300SR. Is electric range #NE63A6511SS compatible with the auto sync feature using the SmartThings app so I can enable the exhaust fan on the microwave when I turn a burner of the stove on.
Greetings!
Thank you for purchasing your new Samsung microwave!
We’d love the opportunity to speak with you directly to learn more about your home appliances and to assist you with setting up the auto connectivity feature.
Please feel free to reach out to us through any of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1149520523 to help our team pull up your information.
Leo
Thank you for purchasing your new Samsung microwave!
We’d love the opportunity to speak with you directly to learn more about your home appliances and to assist you with setting up the auto connectivity feature.
Please feel free to reach out to us through any of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1149520523 to help our team pull up your information.
Leo
3 weeks, 5 days ago
by
Posted by:
Samsung
Samsung Mega Capacity 3-Door French Door refrigerator features 32 cu. ft. capacity, Dual Auto Ice Maker and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice – cubed, or Ice Bites that chill your drink faster.
how you remove the filter
Samsung’s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.
Does the door open when the washer cycle is complete to prevent mold?
Greetings!
We would love to provide details on this Samsung washing machine model.
The door of the Samsung washing machine locks automatically when it is properly closed and the Start button is pressed to begin a wash cycle. After the cycle ends or when the Pause or Stop button is pressed, the door unlocks. However, the door does not open automatically at the end of the cycle—it must be opened manually.
Once the laundry is removed, you can wipe the drum, door seal (diaphragm), and door. It is recommended to leave the door open to allow the interior to dry properly.
Leo
We would love to provide details on this Samsung washing machine model.
The door of the Samsung washing machine locks automatically when it is properly closed and the Start button is pressed to begin a wash cycle. After the cycle ends or when the Pause or Stop button is pressed, the door unlocks. However, the door does not open automatically at the end of the cycle—it must be opened manually.
Once the laundry is removed, you can wipe the drum, door seal (diaphragm), and door. It is recommended to leave the door open to allow the interior to dry properly.
Leo
3 weeks, 5 days ago
by
Posted by:
Samsung
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let’s say you want to enjoy a night out with friends but don’t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don’t need to slow down your speech or speak like a robot —just talk to your phone naturally, and it will understand. While you’re out rolling spares, Night Video brings out the details in every moment —even in low light —while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don’t have to sweat the small stuff —it’s handled intelligently.
Does the Samsung S25 ultra 1B work with Metro by T-Mobile
Hi Dougg, thanks for taking the time out of your day to ask us your questions about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
3 weeks, 5 days ago
by
Posted by:
Samsung
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7” display, enjoy smooth performance across all your apps and capture life’s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Hello! Two questions. Is the phone new? Can it be used with an Argentine chip?
Howdy Mica, thank you for asking us your questions about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 (U.S. version) is a new device that is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions or if you would like any further assistance, do not hesitate to reach out to Support. Thanks for being a devoted Samsung customer. - Debra
3 weeks, 5 days ago
by
Posted by:
Samsung
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
Where is the water filter located?
Hi there,
The water filter is located in the top middle portion of the fridge.
Please see pages 15-16 of the user manual for the exact location of the water filter.
downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
^Rodel
The water filter is located in the top middle portion of the fridge.
Please see pages 15-16 of the user manual for the exact location of the water filter.
downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf
^Rodel
3 weeks, 5 days ago
by
Posted by:
Samsung
Meet the best of our best. The PRO Ultimate SD card offers our fastest speeds and high storage capacity to keep up with any endeavor. Lightning fast read and write speeds help you win your workflow while compatibility with DSLRs, PCs and more power you through your creative pursuits.
Imagine a new phone that truly simplifies your day. Galaxy S25 does more than keep your world all in one place —it uses AI to intuitively streamline your life. What if you could plan a night out with your friends with one simple ask? Your personal assistant will find the perfect spot and text it to them. Want to keep tabs on your busy day ahead? Galaxy S25 gives you the insights you need before you know you need them with Now Brief. Want to wow with your content? Capture and curate post-worthy shots every time with an incredible high-res camera. Looking for a phone that can truly keep up with you? Galaxy S25 is built with a long-lasting battery. What if you could experience epic tech that brings ease to your everyday? Galaxy S25 does just that.
Can you completely disable the AI?
Hey there KT, thanks for asking us your question about the Samsung Galaxy S25. Yes, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any other questions, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
3 weeks, 5 days ago
by
Posted by:
Samsung
Samsung’s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
I have the 4.5 Samsung stackable washer I ordered the 7.5 stackable dryer will it work? Or do I need to order 4.5 it seems same size except capacity
Hi Salon,
Thank you for your question regarding stacking compatibility between your Samsung washing machine and the Samsung dryer model.
Yes, these two appliances can be stacked, provided you use the Samsung stacking kit model SKK-8K. Compatibility depends on the stacking kit, and the SKK-8K is specifically designed to work with both models.
Leo
Thank you for your question regarding stacking compatibility between your Samsung washing machine and the Samsung dryer model.
Yes, these two appliances can be stacked, provided you use the Samsung stacking kit model SKK-8K. Compatibility depends on the stacking kit, and the SKK-8K is specifically designed to work with both models.
Leo
3 weeks, 5 days ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Does this have blue light filter
jimj,
There are a few settings you may want to adjust to tone down the blue light from your TV to reduce eye strain. (1) You may want to set your Picture Mode to ‘Movie’ which is suitable for watching TV in a dark room, or ‘Natural’, which reduces eye strain for a comfortable viewing experience, (2) you may want to select Warm 1 or Warm 2 in Settings > All Settings> Picture > Expert Settings > Color Tone, and (3) you can lower the B-Gain setting in Settings > All Settings> Picture > Expert Settings > White Balance.
~Samsung Pro
There are a few settings you may want to adjust to tone down the blue light from your TV to reduce eye strain. (1) You may want to set your Picture Mode to ‘Movie’ which is suitable for watching TV in a dark room, or ‘Natural’, which reduces eye strain for a comfortable viewing experience, (2) you may want to select Warm 1 or Warm 2 in Settings > All Settings> Picture > Expert Settings > Color Tone, and (3) you can lower the B-Gain setting in Settings > All Settings> Picture > Expert Settings > White Balance.
~Samsung Pro
3 weeks, 5 days ago
by
Posted by:
Samsung