Samsung
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- Answer Count60556
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- First AnswerApril 24, 2013
- Last AnswerFebruary 26, 2025
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Samsung's 31 cu. ft. Mega Capacity 3-Door French Door refrigerator has a modern design to blend seamlessly into your kitchen. Get extra space to store more groceries, including big and bulky items. Plus, get easy access to chilled, filtered water and curved or crushed ice with the external water and ice dispenser.
Has Samsung corrected its ice maker quality issues where the ice builds up and stops making ice? I see lots of complaints about this unit on line.
Hi there,
We can feel your disappointment with this fridge. We are here to help you.
We can assure you that what you have read are isolated cases.
In case you are experiencing the same concern. we recommend checking the resources below for steps to take when the ice makers stop working or build up ice. Please click on the embedded words for more details.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148281591), and it will help our team pull up your information.
^Rodel
We can feel your disappointment with this fridge. We are here to help you.
We can assure you that what you have read are isolated cases.
In case you are experiencing the same concern. we recommend checking the resources below for steps to take when the ice makers stop working or build up ice. Please click on the embedded words for more details.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148281591), and it will help our team pull up your information.
^Rodel
4 weeks ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung’s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
I recently purchased this gas range and mistakenly disposed of my information/instruction package. How can I acquire another one? Thank you.
Hi Weezie,
Let us extend our help by providing the details you need for your Samsung range model.
I have shared the link to this model's user manual below for your reference.
https://downloadcenter.samsung.com/content/UM/202405/20240517165401426/01._DG68-01340A-07_IB_FULL_EN.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148280933 to help our team pull up your information.
Leo
Let us extend our help by providing the details you need for your Samsung range model.
I have shared the link to this model's user manual below for your reference.
https://downloadcenter.samsung.com/content/UM/202405/20240517165401426/01._DG68-01340A-07_IB_FULL_EN.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148280933 to help our team pull up your information.
Leo
4 weeks ago
by
Posted by:
Samsung
Bespoke 4-Door French Door 29 cu. ft. Refrigerator with customizable and changeable door panels available in premium colors and finishes featuring the Family Hub. Samsung’s Family Hub lets you share pictures, stream music and videos, access recipes, and much more, all from the fridge. The Beverage Center features a water dispenser and AutoFill Water Pitcher. Dual Auto Ice Maker makes two types of ice – cubed or Ice Bites
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Enjoy Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar audio¹ bring s a new level of immersion. This all in one soundbar delivers sharp and rich audio with a compact design. ¹ Q Symphony requires a compatible 2020 2024 Samsung TV. Please refer to samsung.com for more information.
S60D able to do Atmos over HDMI or only wirelessly? Looking to get Atmos out of my Alienware QD-OLED
Hello Brian, The HW-S60D Soundbar does feature Wireless Dolby Atmos as long as your device supports it. For more information on Wireless Dolby Atmos please see the following link: https://www.samsung.com/my/support/tv-audio-video/how-to-use-dolby-atmos-with-your-samsung-soundbar/#:~:text=Dolby%20Atmos%20is%20a%20surround,actually%20enter%20the%20action%20space.
~ Samsung Solutions
~ Samsung Solutions
4 weeks ago
by
Posted by:
Samsung
Enjoy room filling sound in an all in one design. Experience captivating 3D audio with Dolby Digital 5.1 capable and DTS Virtual :X. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Plus, don't miss a word, thanks to a built in center speaker.
What is the best Samsung soundbar for Samsung crystal tv for voice clarity.? Just a sound bar. And not off the record expensive.
Hello Soundbar, I would recommend the Samsung HW-B750 5.1 Channel Soundbar. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-hw-b750d-5-1-channel-b-series-soundbar-with-wireless-subwoofer-dts-virtualx-and-bass-boost-black/6577557.p?skuId=6577557
~ Samsung Solutions
~ Samsung Solutions
4 weeks ago
by
Posted by:
Samsung
Enjoy Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar audio¹ bring s a new level of immersion. This all in one soundbar delivers sharp and rich audio with a compact design. ¹ Q Symphony requires a compatible 2020 2024 Samsung TV. Please refer to samsung.com for more information.
I have an LG tv, will the Q symphony feature give the same quality sound as on a samsung tv?
Hello deeB, Q-Symphony is a feature only available when the HW-S60D Soundbar is connected to a Samsung TV capable with the feature. Q-Symphony is a feature that allows the utilization of both the TV and Soundbar speakers to work together to expand your audio experience. If this soundbar is connected to a non-Samsung TV you will not be able to utilize this feature. ~ Samsung Solutions
4 weeks ago
by
Posted by:
Samsung
Imagine a new phone that truly simplifies your day. Galaxy S25 does more than keep your world all in one place —it uses AI to intuitively streamline your life. What if you could plan a night out with your friends with one simple ask? Your personal assistant will find the perfect spot and text it to them. Want to keep tabs on your busy day ahead? Galaxy S25 gives you the insights you need before you know you need them with Now Brief. Want to wow with your content? Capture and curate post-worthy shots every time with an incredible high-res camera. Looking for a phone that can truly keep up with you? Galaxy S25 is built with a long-lasting battery. What if you could experience epic tech that brings ease to your everyday? Galaxy S25 does just that.
Does the Samsung Galaxy S25 phone allow for an extra mini SD card to be installed?
Salutations Bernie, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25. No, the S25 Series does not offer expandable storage capabilities. Feel free to check out, "Manage storage on your Samsung Galaxy phone" to learn more about your available storage options. If you have any other questions for us, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
4 weeks ago
by
Posted by:
Samsung
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7” display, enjoy smooth performance across all your apps and capture life’s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Is it lightweight?
Hello Robb, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy A16. The advertised Galaxy A16 weighs 7.06 ounces. If you have any other questions for us, feel free to reach out. Thank you for being a treasured Samsung customer. - Debra
4 weeks ago
by
Posted by:
Samsung
Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
Hi there! For the trim color, how would you best describe it? Is it more of a Rose Gold? Or a Copper? Thank You!
Hi Momma G,
We are glad to confirm the trim color on this Samsung washing machine model.
The trim features a sophisticated rose gold finish, adding a touch of elegance and warmth to the overall design. Its subtle, yet distinct, metallic sheen offers a refined contrast to surrounding elements, elevating the aesthetic with a modern, luxe feel. The rose gold tone catches the light beautifully, creating a soft glow that enhances the visual appeal and makes a bold, yet tasteful statement.
Leo
We are glad to confirm the trim color on this Samsung washing machine model.
The trim features a sophisticated rose gold finish, adding a touch of elegance and warmth to the overall design. Its subtle, yet distinct, metallic sheen offers a refined contrast to surrounding elements, elevating the aesthetic with a modern, luxe feel. The rose gold tone catches the light beautifully, creating a soft glow that enhances the visual appeal and makes a bold, yet tasteful statement.
Leo
4 weeks ago
by
Posted by:
Samsung