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  • Answer Count
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    April 24, 2013
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    February 28, 2025
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This Samsung AI TV uses individual zones of light for impressive color and contrast for an optimized viewing experience. Clear motion is matched with synced sound, all with more picture dimensions to draw you in.
 

Can this tv generate an HDR picture from a Dolby-Vision encoded program? I am aware that Samsung tv's do not have Dolby-Vision decoders; but can they still use some of the picture information from the Dolby-Vision signal to generate an HDR picture?

Frisco67 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung
 
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
 

will this fit the same space and bracket as my old SMH1713B unit ?

Hello mrmike56,

We'll gladly provide the details you need.

Below is the product's dimension (W x H x D) for your reference.
29 7/8” x 17 1/6” x 16 1/2”

Feel free to visit the website via the link below to learn more about the product's specifications.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/over-the-range-microwave-with-1-7-cu--ft--capacity-in-black-stainless-steel-me17r7021eg-aa/

If you have further questions or inquiries, these are the platforms that you can reach in the future:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1148229320) to help our team pull up your information when you message us.

Thank you.

-Angelica
1 month ago
by
Posted by: 
Samsung
 
Make every day epic with Galaxy AI on Galaxy S24. See a delicious looking dish on your social feed but don’t see a recipe? Simply Circle to Search with Google to find it in seconds. Then head to a sunny farmer’s market to pick up the ingredients and see your list clearly on the bright, adaptive display of Galaxy S24. Once the meal is ready, capture stunning close ups of your dish and dinner guests, no matter the lighting, with a high res camera and Nightography. And all the while, you can stay plugged into the moment, not the outlet, with a long lasting battery. Do more easily with Galaxy AI on Galaxy S24. Epic, just like that.
 

Does this phone allow for service from Consumer Cellular? Thank you

Hey there SamsungGalaxyS24, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
1 month ago
by
Posted by: 
Samsung
 
This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.
 

we bought this tv a few days ago and it keeps turning on by itself when the room is dark, WHY?

Shelly - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung
 
This premium Samsung AI TV features details and contrast, expert validated colors, and a slim bezel. An AI-powered processor that upgrades your content scene by scene. Its contour design brings you a modern look, while clear motion and depth enhance the picture.
 

Can blue tooth ear buds or headphones be used simultaneously with the tv speakers or a speaker sound system (dual output) for hearing impaired viewers?

Dual Bluetooth Audio allows you to connect multiple Bluetooth devices – for instance, you can pair 2 headsets to your TV simultaneously. You can even stream 2 different audio contents to each headset when using the Multi View feature. To set this up, go to: Home > Menu > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, then connect the devices you’d like to pair (one at a time). When selecting the second device, select Multi Connect.
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung
 
This premium Samsung AI TV features details and contrast, expert validated colors, and a slim bezel. An AI-powered processor that upgrades your content scene by scene. Its contour design brings you a modern look, while clear motion and depth enhance the picture.
 

It seems as though the background is much darker than the main characters, how can I brighten the background?

Ricki - We’re here to help with optimizing your settings for a more enjoyable experience; please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with Us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A15 5G 128GB (Unlocked) - Light Blue
Samsung - Galaxy A15 5G 128GB (Unlocked) - Light Blue
Awesome belongs to anyone with Galaxy A15 5G. Built with all the essential features, Galaxy A15 5G makes it easier to embrace cutting edge innovation while providing unmatched value. Immerse yourself in your favorite content, with Samsung TV Plus, showcased in crisp clarity on a bright display. Capture and cherish precious moments spent with friends and family using a triple lens camera system, and never worry about running out of space with expandable storage. Power through your day with a reliable battery that charges at lightning speed with Super Fast Charging. Plus, with Samsung Wallet and four years of softwareupdates included, you can trust that your A15 5G can support your every need. Experience the awesomeness in every day with Galaxy A15 5G where innovation meets accessibility. Awesome experience. Awesome value.
 

Will this device work with spectrum mobile

Salutations, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
1 month ago
by
Posted by: 
Samsung
 
Samsung Mega Capacity 3-Door French Door refrigerator with 31 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice – cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
 

Where was this refrigerator manufactured?

Hi there,

We have a manufacturing facility in Newberry, South Carolina, U.S.A.

^Rodel
1 month ago
by
Posted by: 
Samsung
 
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
 

What is the age of this TV. Asking because Comcast/Xfinity app is not compatible now with TVs back to 2107/8. Need this to be compatible with Comcast/Xfinity. Already have a non compatible one.

The Q60D is a 2024 Samsung TV.
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung
 
Elevate every room with the sleek design of The Serif. Its unique shape puts the ‘I’ in impeccable, adding extra elegance to thi s stunning 4K TV. Designed to look good on a shelf or stand, its striking 4K picture and vibrant colors fill your space with beauty.
 

Is there a 2-channel / PCM setting if using the optical output, or is it only surround sound?

Hi Tony - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 month ago
by
Posted by: 
Samsung