Shark Support Team
Shark Support Team's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count2297
- Helpfulness Votes2,411
- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
- Featured Answers0
- Best Answers246
Shark Support Team's Reviews
Shark Support Team has not submitted any reviews.
Shark Support Team's Questions
Shark Support Team has not submitted any questions.
Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Shark Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum: Tackle pet hair, cobwebs, dust and debris with this upright vacuum that offers a variety of attachments and an LED light on the wand for visibility. Fingertip controls make it easy to adjust the vacuum as you clean floors and carpets around your home.
Can you store attachments on the vacuum itself? What about the canister? Thanks.
Hi Meme,
That's a great question! Yes you can definitively store your attachments on the side of the unit that was designed specifically for this purpose. The canister can either be used attached to the rest of the unit as a typical upright vacuum, can be removed on the lift-away position and be held or can be released and put on the canister caddy that comes with this package. Hope this information was useful to you. Thank you
Best Regards,
Customer Service Team
That's a great question! Yes you can definitively store your attachments on the side of the unit that was designed specifically for this purpose. The canister can either be used attached to the rest of the unit as a typical upright vacuum, can be removed on the lift-away position and be held or can be released and put on the canister caddy that comes with this package. Hope this information was useful to you. Thank you
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
Is it 110-230V?
Hi Catrinel,
To answer your question, this Shark- Navigator Lift-Away Deluxe Bagless Upright vacuum (model#NV360) has 120V as does all of the Shark products sold in North America. We would also like to add that the Shark brand does not make any units that have the dual voltage capacity (120V/240V). Hope this information was useful. Thanks
Best regards,
Customer Service Team
To answer your question, this Shark- Navigator Lift-Away Deluxe Bagless Upright vacuum (model#NV360) has 120V as does all of the Shark products sold in North America. We would also like to add that the Shark brand does not make any units that have the dual voltage capacity (120V/240V). Hope this information was useful. Thanks
Best regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Steam Pocket 2-in-1 Steam Mop - Green/White
Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.
can you use on oak wood floors?
Hi,
That is a good question. This Shark Steam Pocket 2-in-1 steam mop (model#S2902) is designed to clean surfaces that will withstand high heat and moisture. It is not intended to be used on unsealed wood surfaces (especially wooden antique furniture), unglazed ceramic tile, painted surfaces or surfaces that have been treated with wax, oils, varnishes, or shellac. The sheen may be removed by the heat, steam, and friction of the cleaning tools. Lacquer and polyuretane coatings provide a hard durable protective finish that withstands moisture, but it is always recommended to test an isolated area of the surface to be cleaned before proceeding.We also recommend checking the use and care instructions from the surface manufacturer.When cleaning finished wood surfaces, use broad, continuous strokes. To prevent damage, avoid focusing steam or allowing the cleaning tools to sit in one spot for any amount of time. Hope this information was useful to you. Thank you Best Regards, Customer Service Team
That is a good question. This Shark Steam Pocket 2-in-1 steam mop (model#S2902) is designed to clean surfaces that will withstand high heat and moisture. It is not intended to be used on unsealed wood surfaces (especially wooden antique furniture), unglazed ceramic tile, painted surfaces or surfaces that have been treated with wax, oils, varnishes, or shellac. The sheen may be removed by the heat, steam, and friction of the cleaning tools. Lacquer and polyuretane coatings provide a hard durable protective finish that withstands moisture, but it is always recommended to test an isolated area of the surface to be cleaned before proceeding.We also recommend checking the use and care instructions from the surface manufacturer.When cleaning finished wood surfaces, use broad, continuous strokes. To prevent damage, avoid focusing steam or allowing the cleaning tools to sit in one spot for any amount of time. Hope this information was useful to you. Thank you Best Regards, Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Steam Pocket 2-in-1 Steam Mop - Green/White
Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.
Will it work with hard wood floors?
Hi DDVA,
That is a good question. This Shark Steam Pocket 2-in-1 steam mop (model#S2902) is designed to clean surfaces that will withstand high heat and moisture. It is not intended to be used on unsealed wood surfaces (especially wooden antique furniture), unglazed ceramic tile, painted surfaces or surfaces that have been treated with wax, oils, varnishes, or shellac. The sheen may be removed by the heat, steam, and friction of the cleaning tools. Lacquer and polyuretane coatings provide a hard durable protective finish that withstands moisture, but it is always recommended to test an isolated area of the surface to be cleaned before proceeding.We also recommend checking the use and care instructions from the surface manufacturer.When cleaning finished wood surfaces, use broad, continuous strokes. To prevent damage, avoid focusing steam or allowing the cleaning tools to sit in one spot for any amount of time. Hope this information was useful to you. Thank you
Best Regards,
Customer Service Team
That is a good question. This Shark Steam Pocket 2-in-1 steam mop (model#S2902) is designed to clean surfaces that will withstand high heat and moisture. It is not intended to be used on unsealed wood surfaces (especially wooden antique furniture), unglazed ceramic tile, painted surfaces or surfaces that have been treated with wax, oils, varnishes, or shellac. The sheen may be removed by the heat, steam, and friction of the cleaning tools. Lacquer and polyuretane coatings provide a hard durable protective finish that withstands moisture, but it is always recommended to test an isolated area of the surface to be cleaned before proceeding.We also recommend checking the use and care instructions from the surface manufacturer.When cleaning finished wood surfaces, use broad, continuous strokes. To prevent damage, avoid focusing steam or allowing the cleaning tools to sit in one spot for any amount of time. Hope this information was useful to you. Thank you
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Lift-Away Professional Steam Pocket Mop - White
Shark S3901 Lift-Away Professional Steam Pocket Mop: Get 2-in-1 steam cleaning power with a professional quality mop and handheld steamer. The Steam Pocket mop scrubs, sanitizes and dries your floors in seconds for a feel-good clean without the use of chemicals.
Can you use the steam on carpet and furniture? How?
Hi Mimi,
That is a good question indeed. This Shark Lift-Away Professional Steam Pocket Mop (model#S3901) is not intended to be used on any furniture. In regards to the carpet, this unit can be used to groom and freshen your carpet and area rugs by using the carpet glider with the all-purpose head by lightly applying steam to the carpet or rug fibers. Hope this information was useful. Thanks
Best regards,
Customer Service Team
That is a good question indeed. This Shark Lift-Away Professional Steam Pocket Mop (model#S3901) is not intended to be used on any furniture. In regards to the carpet, this unit can be used to groom and freshen your carpet and area rugs by using the carpet glider with the all-purpose head by lightly applying steam to the carpet or rug fibers. Hope this information was useful. Thanks
Best regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Steam Pocket 2-in-1 Steam Mop - Green/White
Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.
Can it clean corduroy sofas?
Hi Upholstery,
That is a good question indeed. Since the manual for the Shark- Steam Pocket 2-in-1 Steam mop (model #S2902) doesnt mention anything about this specific type of sofa, we would recommend against unless told otherwise by the sofa manufacturer. Hope this helps. Thanks
Best regards,
Customer Service Team
That is a good question indeed. Since the manual for the Shark- Steam Pocket 2-in-1 Steam mop (model #S2902) doesnt mention anything about this specific type of sofa, we would recommend against unless told otherwise by the sofa manufacturer. Hope this helps. Thanks
Best regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Shark Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum: Tackle pet hair, cobwebs, dust and debris with this upright vacuum that offers a variety of attachments and an LED light on the wand for visibility. Fingertip controls make it easy to adjust the vacuum as you clean floors and carpets around your home.
Whats the difference between NV752 and NV755?
Hi Thor,
That's a good question in fact. Both units NV752 and NV755 have the exact same configuration, the main differences reside in the color of the unit and the accessories that come with each unit. While this unit NV755 is blue, the NV755 is a dark red. Hope this information was useful! Thanks
That's a good question in fact. Both units NV752 and NV755 have the exact same configuration, the main differences reside in the color of the unit and the accessories that come with each unit. While this unit NV755 is blue, the NV755 is a dark red. Hope this information was useful! Thanks
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
Is it beltless?
Hi Pax,
That's a good question! No all the Shark vacuums including this Shark Rotator Professional Lift-Away Hepa Bagless 2-in-1 Upright vacuum (model#NV501) do have belt. Hope this information was useful! Thanks
Best regards,
Customer Service Team
That's a good question! No all the Shark vacuums including this Shark Rotator Professional Lift-Away Hepa Bagless 2-in-1 Upright vacuum (model#NV501) do have belt. Hope this information was useful! Thanks
Best regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Lift Away Speed Upright Vacuum - Gray
Remove dirt and debris from carpet with this Shark Navigator upright vacuum. A detachable canister lets you empty the vacuum easily, and the included tools make cleaning upholstery or inside crevices easy. This Shark Navigator upright vacuum uses a HEPA filter to remove harmful allergens and micro particles for healthier air.
some item, such as a rag or something of that nature is jammed in the hose, close to the plastic handle and will not allow air to pass through, how do I dislodge it?
Hi,
That is a good question. For safety purposes, we would recommend you not try to do anything without calling the company directly first, using the contact information provided on the last page of your manual. Hope this helps. Thanks
Best Regards,
Customer Service Team
That is a good question. For safety purposes, we would recommend you not try to do anything without calling the company directly first, using the contact information provided on the last page of your manual. Hope this helps. Thanks
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Navigator Bagless Upright Vacuum - Silver
Shark Navigator Bagless Upright Vacuum:Keep your carpets and bare floors looking pristine with this vacuum that features a motorized brush roll to grab dirt and debris. The 12" cleaning path width and 25' cord permit efficient cleaning.
where can i buy the filters for this vacuum? the navigator light
Hi nanhar28,
That's a good question. To order any parts including the filters for the Shark Navigator Bagless Upright Vacuum, we invite you to contact the company directly. You can find their contact information on the last page of the manual. Hope this helps! Thanks
Kind Regards,
Customer Service Team
That's a good question. To order any parts including the filters for the Shark Navigator Bagless Upright Vacuum, we invite you to contact the company directly. You can find their contact information on the last page of the manual. Hope this helps! Thanks
Kind Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team