Shark Support Team
 
 
Shark Support Team's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    2297
  • Helpfulness Votes
    2,326
  • First Answer
    June 7, 2016
  • Last Answer
    March 5, 2024
  • Featured Answers
    0
  • Best Answers
    239
 
 
Shark Support Team's Reviews
 
Shark Support Team has not submitted any reviews.
 
Shark Support Team's Questions
 
Shark Support Team has not submitted any questions.
 
Shark Support Team's Answers
<<prev 1 ... 226 227 228 229 230
 
 Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Shark Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum: Tackle pet hair, cobwebs, dust and debris with this upright vacuum that offers a variety of attachments and an LED light on the wand for visibility. Fingertip controls make it easy to adjust the vacuum as you clean floors and carpets around your home.
 

I know this vacuum has LED lights on (powered floor brush,and handle) but I need to know from someone who has purchased this, If this is the model that has LED lights on the DUST-AWAY floor attachment (the latest version)?

Good morning,

Thank you for your question. This Powerful 3-in-1 vacuum comes with Powered Lift-Away® and LED lights in the handle and floor nozzle for a thorough clean. - See more at: http://www.sharkclean.com/products/0/all/87/shark-rotator-powered-lift-away-xl-capacity/#sthash.QxoLOxTg.dpuf


Kind regards
Customer Care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
 

My hair falls out so i need a really great vacuum that won't get continually clogged.. I've gone thru so many vacuums! Is this a heavy duty vacuum that will deal with a lot of hair?

Good morning Jlw1178,

Thank you for your question. Yes you can clean your carpets faster and better with the power of Shark® ROTATOR® vacuum. Deep clean carpets without losing suction and clean bare floors or hard-to-reach areas with ease. Lightweight and ultra quiet, the Shark® ROTATOR® vacuum's swivel steering moves easily around obstacles and under furniture. - See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.uwzeZ0Jq.dpuf


Kind regards
Customer Care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Floor and Carpet Sweeper - Purple
Shark - Cordless Floor and Carpet Sweeper - Purple
Keep your bare floors and carpets clean with this Shark V2950 sweeper, which features a motorized brush with 2 speeds for reliable cleaning power. The BACKSAVER handle and low-profile design help you reach hard-to-clean areas with ease.
 

how do you clean out the dust and dirt?

Good morning

Thank you for your question. to remove the brush roll for replacement/cleaning use a coin to unlock and remove the trap door.This will allow you to remove the brush roll. For more technical support you can also reach us at 1-800-798-7398.

Kind Regards,
Customer Care TeamUse a coin to unlock and remove the trap door.
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Freestyle Vacuum - White and Silver/Gray
Shark - Navigator Freestyle Vacuum - White and Silver/Gray
Clean your home's carpets and bare floors with this Shark Navigator Freestyle SV1106 vacuum that features a lightweight and maneuverable design to enable easy movement. The precision charger allows you to recharge the vacuum in as little as 4 hours.
 

wait its wireless right, if it is by battery how long dose it take to charge, and dose it run out of battery fast

Good morning sofia,

Thank you for your question.MAXIMIZING THE LIFE OF YOUR
BATTERY
1
To enhance battery life, this vacuum
is equipped with an advanced feature
that will shut off the vacuum when
the battery is almost fully discharged.
If the vacuum shuts off while in use,
charge the unit until the complete
oval around the power button is
illuminated, indicating a full charge.
2
Charge the vacuum for 7 hours
before initial use. After initial use,
each recharge will take 4 to 7 hours.
A complete oval around the power
button will illuminate when the charge
is complete.
3
The precision charger monitors the
batteries so you don’t have to. A
complete charge can take as little as
4 hours, but may take up to 7 hours
because the charger monitors battery
properties to extend battery life.
Leaving the unit in the charger past
the complete charge time will NOT
harm the batteries.
4
If the vacuum has never been used
or has not been used for an extended
period of time, it will take 3 to 5
complete charge and run down cycles
to realize the full operational time of
the vacuum.

For more information please find manual online at www.sharkclean.com for the SV1106 steam mop.

Kind Regards,
Customer Care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

HOW DO YOU CHANGE A BATTERY IN AN S/HARK SV769 14

Hello,

Thank you for your question. This information can be found in the manual. The instructions are as follows:
CHARGING YOUR HAND VACUUM
1.Plug the charger into the wall outlet. Place the unit in the charging base. The charging
indicator light will illuminate to show that the vacuum is being charged.

2.Before first using the hand vacuum, make sure that the On/Off switch is in the “Off” position and
charge until the indicator light turns OFF, max. 6 hours.

3.After the initial charge, discharge the battery fully and charge until the indicator light turns OFF,
max. 6 hours

Kind regards
Customer care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Shark Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum: Tackle pet hair, cobwebs, dust and debris with this upright vacuum that offers a variety of attachments and an LED light on the wand for visibility. Fingertip controls make it easy to adjust the vacuum as you clean floors and carpets around your home.
 

Can I use the vacuum on tile floors? If so which attachment would I use on the wand?

Good morning Jush,

Thank you for your question. Yes the NV755 Rotator Powered lift away XL capacity can be used on any floor surface which comes with a floor nozzle (Shark model# 1299FC755), that is sometimes sold separately.

Kind regards
Customer care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Perfect Bagless Cordless Hand Vac - Blue
Shark - Pet Perfect Bagless Cordless Hand Vac - Blue
Effectively remove pet hair, dust, dirt and debris from carpets, bare floors, furniture and other surfaces with this Shark Pet Perfect SV75Z bagless cordless hand vac that features twister cyclonic technology for optimal suction.
 

I need a belt forcordless had vac model sv75z 15.6 volts

Good morning,

Thank you for your question. The belt is not a part that is readily available for sale however I would highly encourage you to contact the customer service department where we would be happy to set up a repair/replacement. Please contact us at 1-800-798-7398.

Kind regards
Customer care Team
7 years, 11 months ago
by
Posted by: 
Shark Support Team