Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
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Shark - Navigator Bagless Upright Vacuum - Silver
Shark Navigator Bagless Upright Vacuum:Keep your carpets and bare floors looking pristine with this vacuum that features a motorized brush roll to grab dirt and debris. The 12" cleaning path width and 25' cord permit efficient cleaning.
where can I download an owners manual? I cant find mine
Hello Goochman,
Thank you for your question. Sorry to hear that you're having trouble with your Shark Navigator Bagless upright Model no. NV681. For this type of issue, I would strongly suggest contacting the manufacturer directly, as overheating is not normal. Thye will guide you on how to proceed. Shark can be reached at 1-800-798-7398.
Kind regards,
Customer Care Team
Thank you for your question. Sorry to hear that you're having trouble with your Shark Navigator Bagless upright Model no. NV681. For this type of issue, I would strongly suggest contacting the manufacturer directly, as overheating is not normal. Thye will guide you on how to proceed. Shark can be reached at 1-800-798-7398.
Kind regards,
Customer Care Team
8 years, 2 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
I have rotator vacuum killing,but there is odd noise sound. what that?.
hello,
Thank you for your question. I would suggest contacting the manufacturer to go through some trouble shooting with an agent in order to ensure everything is in order. The Shark toll free line is
1-800-798-7398.
Kind regards,
Customer Care Team
Thank you for your question. I would suggest contacting the manufacturer to go through some trouble shooting with an agent in order to ensure everything is in order. The Shark toll free line is
1-800-798-7398.
Kind regards,
Customer Care Team
8 years, 2 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Powered Lift-Away Bagless Canister Vacuum - Rose/Gunmetal
Shark Rotator Powered Lift-Away Bagless Canister Vacuum: With motorized brush and Lift-Away modes, this vacuum lets you remove dust and debris from carpets and bare floors. Anti-Allergen Complete Seal Technology promotes a healthy environment.
What accessories go with this product?
Hi Coleen,
Great question. The best place to see what accessories come with The Shark - Rotator Powered Lift-Away Bagless Canister Vacuum model# NR96 is to visit the official Shark website at the following link by scrolling to the bottom of the page and clicking the accessories option on the left of your screen.
http://www.sharkclean.com/products/0/all/61/shark-rotator-powered-lift-away-canister-vacuum/
Kind regards,
Customer Care Team
Great question. The best place to see what accessories come with The Shark - Rotator Powered Lift-Away Bagless Canister Vacuum model# NR96 is to visit the official Shark website at the following link by scrolling to the bottom of the page and clicking the accessories option on the left of your screen.
http://www.sharkclean.com/products/0/all/61/shark-rotator-powered-lift-away-canister-vacuum/
Kind regards,
Customer Care Team
8 years, 3 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Powered Lift-Away Bagless Canister Vacuum - Rose/Gunmetal
Shark Rotator Powered Lift-Away Bagless Canister Vacuum: With motorized brush and Lift-Away modes, this vacuum lets you remove dust and debris from carpets and bare floors. Anti-Allergen Complete Seal Technology promotes a healthy environment.
Can I easily vacuum under my bed?
Hi Brownie,
Thank you for your question. While the Shark - Rotator Powered Lift-Away Bagless Canister Vacuum model# NR96 fits under most beds the Motorized Floor Nozzle is about 2.5" H. Hope this was helpful.
Kind regards,
Customer Care Team
Thank you for your question. While the Shark - Rotator Powered Lift-Away Bagless Canister Vacuum model# NR96 fits under most beds the Motorized Floor Nozzle is about 2.5" H. Hope this was helpful.
Kind regards,
Customer Care Team
8 years, 3 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
How does this work on pet hair on an area rug?
Great question TobyMacMom!
Due to the huge suction power of the Shark - Navigator Lift-Away Deluxe vacuum, it may become necessary at times to adjust the suction release (c) on the handle. (Fig. 11) If the vacuum seems
difficult to push or pull or if it is lifting up area rugs, adjust the suction release by rotating the collar 90° counterclockwise to open the valve. Rotate the collar clockwise to close the valve when you need high suction and for vacuuming floors.
Hope this was helpful.
Kind regards,
Customer Care Team
Due to the huge suction power of the Shark - Navigator Lift-Away Deluxe vacuum, it may become necessary at times to adjust the suction release (c) on the handle. (Fig. 11) If the vacuum seems
difficult to push or pull or if it is lifting up area rugs, adjust the suction release by rotating the collar 90° counterclockwise to open the valve. Rotate the collar clockwise to close the valve when you need high suction and for vacuuming floors.
Hope this was helpful.
Kind regards,
Customer Care Team
8 years, 3 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
Repair rotating brush bar, won't rotate
Hi Hozr,
Thank you for your question.
Sorry you're having trouble. Please try the following steps to ensure all is in order otherwise please contact us directly at 1-800-798-7398 as one of our agents would be happy to assist in arranging a replacement or otherwise.
The manual for the Shark® Rotator® Professional Lift-Away® Model #: NV501 can be found at the link below:
- See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.t6LYGNyT.dpuf.
STEPS TO CHECK:
-Disconnect the floor nozzle and turn it upside down to inspect the brush roll for debris/hair in the roller.
-Open the bottom frame and do a visual inspection of the hose.
-Reconnect the frame to the floor nozzle.
-Reconnect the floor nozzle to the body.
-Turn the unit on by pressing the POWER button and tilt the handle down.
-Then press the BRUSHROLL button on the handle; brush roll should start spinning.
Hope this was helpful
Kind regards,
Customer Care Team
Thank you for your question.
Sorry you're having trouble. Please try the following steps to ensure all is in order otherwise please contact us directly at 1-800-798-7398 as one of our agents would be happy to assist in arranging a replacement or otherwise.
The manual for the Shark® Rotator® Professional Lift-Away® Model #: NV501 can be found at the link below:
- See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.t6LYGNyT.dpuf.
STEPS TO CHECK:
-Disconnect the floor nozzle and turn it upside down to inspect the brush roll for debris/hair in the roller.
-Open the bottom frame and do a visual inspection of the hose.
-Reconnect the frame to the floor nozzle.
-Reconnect the floor nozzle to the body.
-Turn the unit on by pressing the POWER button and tilt the handle down.
-Then press the BRUSHROLL button on the handle; brush roll should start spinning.
Hope this was helpful
Kind regards,
Customer Care Team
8 years, 3 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
I am looking to purchase a vacuum for my job, I clean businesses. (banks, dentists, stores, even construction clean up) is this a good choice?? I'll only be vacuuming carpets and rugs.
Hello idcashton,
Thank you for your question.
The Shark Navigator®Lift-Away® Deluxe vacuum model# NV360 cleaner can easily be configured into different cleaning modes to meet all your domestic cleaning needs: upright vacuum and portable Lift-Away®- both with constant suction power.
Shark vacuums are not recommended for commercial use as this can render your warranty null and void.
Kind regards,
Customer Care Team
Thank you for your question.
The Shark Navigator®Lift-Away® Deluxe vacuum model# NV360 cleaner can easily be configured into different cleaning modes to meet all your domestic cleaning needs: upright vacuum and portable Lift-Away®- both with constant suction power.
Shark vacuums are not recommended for commercial use as this can render your warranty null and void.
Kind regards,
Customer Care Team
8 years, 3 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald
Shark Rotator Powered Lift-Away Speed Bagless Upright Vacuum: Keep your home spotless with this upright vacuum, which features Anti-Allergen Complete Seal technology and a HEPA filter to eliminate up to 99.99% of dust and allergens. The swivel design lets you maneuver easily around furniture and tight corners for a thorough clean.
What is the difference between nv681 and the nv682 other than color?
Hello Lulu,
Grat question! Essentially the functioning of the machines themselves are exactly the same. For more detail please visit the links below to see the differences.
-http://www.sharkclean.com/products/0/all/84/shark-rotator-powered-lift-away-speed/ ( model# NV681)
-http://www.sharkclean.com/products/0/all/85/shark-rotator-powered-lift-away-speed/ ( Model# NV682)
Grat question! Essentially the functioning of the machines themselves are exactly the same. For more detail please visit the links below to see the differences.
-http://www.sharkclean.com/products/0/all/84/shark-rotator-powered-lift-away-speed/ ( model# NV681)
-http://www.sharkclean.com/products/0/all/85/shark-rotator-powered-lift-away-speed/ ( Model# NV682)
8 years, 4 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
Is this vacum good for removing pet hair?
Great question!
The Shark® Rotator® Professional Lift-Away® NV501 is great for the removal of pet hair. With four versatile models, there’s a Shark® ROTATOR® vacuum to meet every cleaning need. The Shark® Rotator® Professional Lift-Away® NV501 also comes with a Mini Pet Brush (with silicone bristle) that is sold separately.
See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.09itOOzA.dpuf
Kind regards
Customer Care Team
The Shark® Rotator® Professional Lift-Away® NV501 is great for the removal of pet hair. With four versatile models, there’s a Shark® ROTATOR® vacuum to meet every cleaning need. The Shark® Rotator® Professional Lift-Away® NV501 also comes with a Mini Pet Brush (with silicone bristle) that is sold separately.
See more at: http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/#sthash.09itOOzA.dpuf
Kind regards
Customer Care Team
8 years, 4 months ago
by
Posted by:
Shark Support Team
Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum - Navy
Shark Rotator Powered Lift-Away XL Capacity HEPA Bagless Upright Vacuum: Tackle pet hair, cobwebs, dust and debris with this upright vacuum that offers a variety of attachments and an LED light on the wand for visibility. Fingertip controls make it easy to adjust the vacuum as you clean floors and carpets around your home.
Does the NV755 include the led light on the dust away attachment? does this include the long wand for vacuuming under appliances?
Good morning,
Thank you for your question.This Powerful 3-in-1 vacuum comes with Powered Lift-Away® and LED lights in the handle and floor nozzle for a thorough clean. - See more at: http://www.sharkclean.com/products/0/all/87/shark-rotator-powered-lift-away-xl-capacity/#sthash.QxoLOxTg.dpuf
Kind regards
Customer Care Team
Thank you for your question.This Powerful 3-in-1 vacuum comes with Powered Lift-Away® and LED lights in the handle and floor nozzle for a thorough clean. - See more at: http://www.sharkclean.com/products/0/all/87/shark-rotator-powered-lift-away-xl-capacity/#sthash.QxoLOxTg.dpuf
Kind regards
Customer Care Team
8 years, 4 months ago
by
Posted by:
Shark Support Team