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June 7, 2016
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Shark - Rocket Powerhead Bagless Upright Vacuum - Emerald Green

Shark Rocket Powerhead Bagless Upright Vacuum: Keep hard floors, deep carpets and area rugs clean with fingertip controls that let you quickly transition between surfaces. Dynamic steering technology makes it easy to glide around furniture.

In the demo it shows a white cloth being used when vacuuming hardwood floors. Is it necessary to use a dusting cloths in addition to vacuuming

Great question Granny!

The Shark - Rocket Powerhead Bagless Upright Vacuum, comes with a floor brush specifically for floor cleaning only, so it is not necessary to use a cleaning pad.

Kind regards,
Customer Care Team

8 years, 1 month ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Shark Rotator Powered Lift-Away Speed Bagless Upright Vacuum: Keep your home spotless with this upright vacuum, which features Anti-Allergen Complete Seal technology and a HEPA filter to eliminate up to 99.99% of dust and allergens. The swivel design lets you maneuver easily around furniture and tight corners for a thorough clean.

How is this similar to or different from the 581 model?

Hello Counselor,

The differences are minimal in terms of power capacity but here are the main differences and possible tools that may be offered.

For the model# NV581:
2 vacuums in 1 – Upright and Powered Lift-Away™
Never Loses Suction Technology
Powered motorized brush in all modes
Hard floor cleaning with Dust-Away™ Hard Floor attachment
Anti-Allergen Complete Seal Technology®
Fingertip controls
Advanced swivel steering
LED lights on floor nozzle to illuminate work area

For the model# NV681:
Based on ASTM F1977 of particles between 0.3 and 0.5 microns
2 vacuums in 1 – Upright and Powered Lift-Away®
Never Loses Suction Technology
Powered motorized brush in all modes
Hard floor cleaning with Dust-Away™ Pro cleaner head
Anti-Allergen Complete Seal Technology®
Fingertip controls
Advanced swivel steering
LED lights on floor nozzle to illuminate work area
Onboard Tools: Duster Crevice and Pet Multi-Tool
Pet Power Brush

Kind regards,
Customer Care Team

8 years, 1 month ago

Posted by:

Shark Support Team

Shark - Steam Pocket 2-in-1 Steam Mop - Green/White

Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.

Is the hand-held cleaner sold separately? Can it be attached to the Shark floor cleaner I already own ?

Hello Jelinor,

Thank you for your question. The Shark Professional 2-in-1 Steam Mop model# S2902 hand held cleaner, is part of the main unit, as it is a 2 in 1, but would not be compatible with your Steam mop.

Kind regards,
Customer Care Team

8 years, 1 month ago

Posted by:

Shark Support Team

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.

can I return it if I don't like it?

Hello Cleaner,

Thnak you for your question. Please kindly visit the Returns and Exchange link for Best Buy specifications.

http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014

Kind regards,
Customer Care Team

8 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Bagless Upright Vacuum - Silver

Shark Navigator Bagless Upright Vacuum:Keep your carpets and bare floors looking pristine with this vacuum that features a motorized brush roll to grab dirt and debris. The 12" cleaning path width and 25' cord permit efficient cleaning.

WHICH VACUUM HAS AN UNCLOGGABLE BEATER BRUSH

Hello,

Thank you for your question. I would start by contacting BestBuy's customer service directly at 1-888-237-8289, otherwise I would recommend contacting The Shark manufacturer customer support line at 1-800-798-7398.

Kind regards,
Customer Care Team

8 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Bagless Upright Vacuum - Silver

Do they still make the model NV22L?

Hello Jeanne,

The Shark Navigator Bagless upright model# NV22L, was among the very early model vacuums manufactured by Shark, however this model has been limited in availability and not reproduced recently, but not yet discontinued.

Kind regards,
Customer Care Team

8 years, 2 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

How long is the cord?

Hello Mommym,

Thank you for your question. The cord length on The Shark - Rotator Powered Lift-Away Speed model # NV681 is 30 feet.

Kind regards,
Customer Care Team

8 years, 2 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

How many amps does this shark vacuum have?

Hello Sherry,

Thank you for your question. The technical Specifications for The Shark Rotator Powered Lift -Away model# NV681 is as follows:
TECHNICAL SPECIFICATIONS:
Voltage:
120V., 60Hz
Watts: 800W
Amps: 6.7A

Kind regards,
Customer Care Team

8 years, 2 months ago

Posted by:

Shark Support Team

Shark - Rocket Professional Bagless Upright Vacuum - Copper/Gray

Shark Rocket Professional NV480 Bagless Upright Vacuum: Rid your home of dust, debris, pet hair and more using a single appliance that works on carpets, bare floors and other surfaces. This bagless upright vacuum comes with a pet power brush, a dusting brush and 2 crevice tools, so you can remove specific types of debris and clean in tight spaces.

Can this be returned to a Best Buy store? If so what is the time frame for a return?

Best Answer

Great question Girv,

Best Buy's return policy and warranty coverage for the Shark Rocket Professional model# NV480 is as follows:

Most Products Standard 15 days
My Best Buy® Elite Members-30 days
My Best Buy® Elite Plus Members-45 days

Warranty Terms - Parts:
363 days
Warranty Terms - Labor:
Not Available
Optional: Get added coverage and peace of mind with every Geek Squad® Protection Plan.

For more details please contact the Best Buy customer support line at 1-888-237-8289

Kind regards,
Customer Care Team

8 years, 2 months ago

Posted by:

Shark Support Team

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

They mention 2 filters, do both need to be replaced over time? (HEPA and another)?

Hello Cubby,

Thank you for your question. Yes, they filters depending on your frequency of use would need to be replaced yearly for optimum performance results of your Shark Rotator Professional Lift away.

Kind regards,
Customer Care Team

8 years, 2 months ago

Posted by:

Shark Support Team