Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
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Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
What are the differences between the model NV501 and NV681
Hi,
This is a good question. This Shark Rotator Professional Lift-Away Hepa Bagless 2-in-1 Upright vacuum (model#NV501) is actually an older version of the Shark Rotator Powered
Lift-Away Speed (model#NV681. Although both has pretty similar suction power, the updated version comes with the advanced swivel steering and on-board tools. The accessories are also different in each package. I hope this information was useful. Thanks
Best Regards,
Customer Service Team
This is a good question. This Shark Rotator Professional Lift-Away Hepa Bagless 2-in-1 Upright vacuum (model#NV501) is actually an older version of the Shark Rotator Powered
Lift-Away Speed (model#NV681. Although both has pretty similar suction power, the updated version comes with the advanced swivel steering and on-board tools. The accessories are also different in each package. I hope this information was useful. Thanks
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Steam Mop Replacement Pads - White
Use these replacement pads with your Shark steam mop to keep your floors clean. The microfiber pads loosen, lift and lock in dirt so you don't have to scrub.
Do these pads fit Model: S3601 please advise today so that I can get cyber Monday deal on the steamer, thank you!
Hi,
This is a good question. Unfortunately, these pads (part# XT3101) were made for the model# S3101and S3250 only so will not fit the model# S3601. Hope this information was useful. Thanks
Best Regards
Customer Service Team
This is a good question. Unfortunately, these pads (part# XT3101) were made for the model# S3101and S3250 only so will not fit the model# S3601. Hope this information was useful. Thanks
Best Regards
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rocket DeluxePRO Bagless Vacuum - Lavender
Shark Rocket DeluxePro Bagless Vacuum: This lightweight and maneuverable vacuum offers powerful suction and amazing performance, letting you clean your floor, ceiling and everything in between. The top portion detaches for use as a hand vac.
We purchased our Shark Rocket Deluxe in 2014, and the hose has separated from the head. This has a 5 year warranty, I believe. How do we get this fixed/replaced?
Cjdm,
For information on warranty issued please kindly contact our Customer Support team at 1-800-798-7398.
Best Regards,
Customer Service Team
For information on warranty issued please kindly contact our Customer Support team at 1-800-798-7398.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Pet Perfect Bagless Cordless Hand Vac - Blue
Effectively remove pet hair, dust, dirt and debris from carpets, bare floors, furniture and other surfaces with this Shark Pet Perfect SV75Z bagless cordless hand vac that features twister cyclonic technology for optimal suction.
Where can I find a charger for the Pet Perfect Hand Vac?
Jim,
Please kindly contact BestBuy regarding any parts/accessories. They can be reached at 1-888-237-8289.
You can also contact us directly at Shark to inquire. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
Please kindly contact BestBuy regarding any parts/accessories. They can be reached at 1-888-237-8289.
You can also contact us directly at Shark to inquire. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Pet Perfect Bagless Cordless Hand Vac - Blue
Effectively remove pet hair, dust, dirt and debris from carpets, bare floors, furniture and other surfaces with this Shark Pet Perfect SV75Z bagless cordless hand vac that features twister cyclonic technology for optimal suction.
i have a shark model sv60-n . it has no bag. dirt comes out side vents. is that normal?
Hello,
Please kindly contact us at Shark to speak with a product specialist. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
Please kindly contact us at Shark to speak with a product specialist. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Navigator Upright Vacuum - Champagne
Featuring Anti-Allergen Complete Seal filtration technology, this Shark Navigator NV70 upright vacuum helps minimize allergy-provoking dust and other irritants. The Mega 3X dust cup capacity holds a large amount of dirt and debris.
How long should this vacuum last?
Madip,
The Shark - Navigator Bagless Upright Vacuum can last for an extended period of time, however this is highly dependent on the regular maintenance and upkeep of the unit. Remember to check the vacuum for blockages, maintain wash, and replace filters for best results.
Best Regards,
Customer Service Team
The Shark - Navigator Bagless Upright Vacuum can last for an extended period of time, however this is highly dependent on the regular maintenance and upkeep of the unit. Remember to check the vacuum for blockages, maintain wash, and replace filters for best results.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rocket DuoClean HV381 Bagless Upright Vacuum - Plasma blue
Power through your weekly carpet clean with this Shark Rocket with DuoClean complete upright vacuum. It eliminates particles both large and small, and the deep-cleaning bristle brush breaks through embedded dirt to ensure a deeper clean. Plenty of space for debris ensures this Shark Rocket with DuoClean complete upright vacuum is practical for your everyday cleaning needs.BR>
Do you honor the infomercial prices
Janice,
Every retailer has their designated package and is tailored to them depending on the needs of thier respective clientele, so pricing will surely vary.
Best Regards,
Customer Service Team
Every retailer has their designated package and is tailored to them depending on the needs of thier respective clientele, so pricing will surely vary.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
What is the best Shark to have if you have NEWFOUNDLANDS?
Brenda,
Thank you for your question, but this a very loaded one. Please contact one of our product specialists at Shark for more information. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
Thank you for your question, but this a very loaded one. Please contact one of our product specialists at Shark for more information. They can be reached at 1-800-798-7398.
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
I am researching the Shark Rocket Bagless upright Vacuum. I notice at least 2 different models at 2 different prices. What are the model #'s and differences. Can I remove the head of either to dust the ceiling corners and dust the ceiling fans?
Hi Bets,
That's a good question indeed. At this present moment, there is 3 different configuration of this unit on the market. They are as follows: the model HV300 series (which is the category this one falls under) that is also the oldest version of this unit from the three models and the lightest one weighting about 8 lbs compared to 9-10bls for the other two, the model HV320 series (which is an upgrade) and lastly the latest version which is the HV380 series. The main differences between this specific unit you are inquiring about (model HV301) compared to the 2 others (except the weight and accessories) is that this unit doesn't have the dual-brushroll technology, on board accessory storage and LED lights on the floor nozzle. This unit HV301 and the HV320 series are also a bit less powerful (500W and 4.2A) than the latest version the HV380 series (600W and 5A). Finally to answer to the second part of your question, yes you can remove the power head and use the extension wand to dust off the ceiling corners and fans with any of these units. Please also keep in mind that the accessories that come with each unit determine the price point as well as the unit itself. Hope this information was useful. Thank you
Best Regards,
Customer Service Team
That's a good question indeed. At this present moment, there is 3 different configuration of this unit on the market. They are as follows: the model HV300 series (which is the category this one falls under) that is also the oldest version of this unit from the three models and the lightest one weighting about 8 lbs compared to 9-10bls for the other two, the model HV320 series (which is an upgrade) and lastly the latest version which is the HV380 series. The main differences between this specific unit you are inquiring about (model HV301) compared to the 2 others (except the weight and accessories) is that this unit doesn't have the dual-brushroll technology, on board accessory storage and LED lights on the floor nozzle. This unit HV301 and the HV320 series are also a bit less powerful (500W and 4.2A) than the latest version the HV380 series (600W and 5A). Finally to answer to the second part of your question, yes you can remove the power head and use the extension wand to dust off the ceiling corners and fans with any of these units. Please also keep in mind that the accessories that come with each unit determine the price point as well as the unit itself. Hope this information was useful. Thank you
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
I am researching the Shark Rocket Bagless upright Vacuum. I notice at least 2 different models at 2 different prices. What are the model #'s and differences. Can I remove the head of either to dust the ceiling corners and dust the ceiling fans?
Hi Bets,
That's a good question indeed. At this present moment, there is 3 different configuration of this unit on the market. They are as follows: the model HV300 series (which is the category this one falls under) that is also the oldest version of this unit from the three models and the lightest one weighting about 8 lbs compared to 9-10bls for the other two, the model HV320 series (which is an upgrade) and lastly the latest version which is the HV380 series. The main differences between this specific unit you are inquiring about (model HV301) compared to the 2 others (except the weight and accessories) is that this unit doesn't have the dual-brushroll technology, on board accessory storage and LED lights on the floor nozzle. This unit HV301 and the HV320 series are also a bit less powerful (500W and 4.2A) than the latest version the HV380 series (600W and 5A). Please also keep in mind that the accessories that come with each unit determine the price point as well as the unit itself. Hope this information was useful. Thank you
Best Regards,
Customer Service Team
That's a good question indeed. At this present moment, there is 3 different configuration of this unit on the market. They are as follows: the model HV300 series (which is the category this one falls under) that is also the oldest version of this unit from the three models and the lightest one weighting about 8 lbs compared to 9-10bls for the other two, the model HV320 series (which is an upgrade) and lastly the latest version which is the HV380 series. The main differences between this specific unit you are inquiring about (model HV301) compared to the 2 others (except the weight and accessories) is that this unit doesn't have the dual-brushroll technology, on board accessory storage and LED lights on the floor nozzle. This unit HV301 and the HV320 series are also a bit less powerful (500W and 4.2A) than the latest version the HV380 series (600W and 5A). Please also keep in mind that the accessories that come with each unit determine the price point as well as the unit itself. Hope this information was useful. Thank you
Best Regards,
Customer Service Team
7 years, 9 months ago
by
Posted by:
Shark Support Team