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June 7, 2016
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Shark - Steam Pocket 2-in-1 Steam Mop - Green/White

Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.

Could you use the triangle attachment on this shark too?

Great question Ana!

Yes! The Shark - Steam Pocket 2-in-1 Steam Mop can be used with both a rectangular mop head, or replaced with a triangular mop hear for greater cleaning accessibility.

Best Regards,
Customer Service Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Genius Steam Pocket Mop System - Green/Silver

The Shark Genius Steam Pocket Mop System is our most advanced floor cleaning system ever. Featuring both a Steam Mop and a Spray Pocket mop, the Genius system is the right solution for all your cleaning needs. Harness the power of steam to sanitize 99.9% of household bacteria*. (Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary.)

What about replacement pads?

Hello,

The Shark - Genius Steam Pocket® Mop being featured here by BestBuy includes two reusable Dirt Grip™ Pads.

Best Regards,
Customer Service Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Navigator Bagless Upright Vacuum - Silver

Shark Navigator Bagless Upright Vacuum:Keep your carpets and bare floors looking pristine with this vacuum that features a motorized brush roll to grab dirt and debris. The 12" cleaning path width and 25' cord permit efficient cleaning.

how do you release cup to empty dirt?

Thanks for chiming in 30dollars,

To empty the Dust Cup Assembly, Grip carry handle and press the Dust Cup release button to remove Dust Cup Assembly. Or option two For Allergy Sufferers would be to wrap a trash bag around the Dust Cup Assembly leaving space at the bottom for the door to swing open.

Best Regards,
Customer Service Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Shark Rotator Powered Lift-Away Speed Bagless Upright Vacuum: Keep your home spotless with this upright vacuum, which features Anti-Allergen Complete Seal technology and a HEPA filter to eliminate up to 99.99% of dust and allergens. The swivel design lets you maneuver easily around furniture and tight corners for a thorough clean.

Will the under appliance wand and the multi-angle dust crevice tool work with this model? If yes, what are the part #'s?

Thank you for your question NA.

The Shark - Rotator Powered Lift-away Speed Bagless Upright Vacuum includes the Duster Crevice tool, however the model# for the under appliance wand is #216FLIH380 , which is not included with this offer being present by BestBuy. Please contact them directly for stock availability. They can be reached at (1-888-237-8289).

Best Regards,
Customer Service Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Steam Mop - Metallic Lavender

Keep your floors clean and sparkling with this upright steam mop. Let its steam-releasing design and absorbent triple-action microfiber pad make carrying buckets, rinsing and wringing things of the past.

Is this steam mop cordless. Does shark make a cordless steam mop if so about how much do they run price wise?

Hello Lilsox,

Thank you for chiming in. Shark only makes power corded steam mops for better cleaning results. The - Shark Steam Mop featured here by BestBuy has a 20 foot power cord.

Best Regards,
Customer Service Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Rocket Corded Stick Vacuum - Orange

At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.

I have a difficult time disengaging the canister part to empty it. Have to try many, many times before it comes off. Help!!!

Hello Fran,

We regret the learn you're having trouble with the disengaging of the dust cup. To empty The
Shark - Rocket Bagless Upright Vacuum dust cup, simply press the wand release button on the top of the wand to disconnect it from the handheld vacuum. If you are still having trouble please feel free to contact our Customer support team to speak with a product specialist. They can be reached at 1-800-798-7398.

Best regards,
Customer Care Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Genius Steam Pocket Mop System - Green/Silver

Can you use water only with this steam mop or do you have to purchase a solution?

Best Answer

Hello Jack,

Yes indeed! The Shark - Genius™ Steam Pocket® Mop can be used with only water if you so choose.

Best regards,
Customer Care Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

See all Q&A for this product

I have a Shark Navigator that absolutely will not move on my new dining room carpet even with the suction on open and setting on bare floor. Are there any others with this problem? It work well on all my other carpets. New carpet is 59 0z Smartstrand Silk

Hi Jonnie,

Releasing the suction for easier push & pull on high pile carpets and area rugs is our recommendation for the powerful Shark - Navigator Lift-away Deluxe Bagless Upright Vacuum, however if this is not working we recommend not using it on your carpet all together as this may fray the fibers.

Best regards,
Customer Care Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Rocket Corded Stick Vacuum - Orange

Can you dust shelves with one of the handheld attachments?

Kimberly,

Great question! Yes, with this offer by BestBuy The Shark - Rocket Bagless Upright Vacuum comes with a dusting brush, so you will be easily able to dust your shelves.

Best regards,
Customer Care Team

7 years, 11 months ago

Posted by:

Shark Support Team

Shark - Navigator DLX Bagless Upright Vacuum - Blue

Vacuum difficult-to-reach places effectively with the cyclonic technology of this Shark Navigator Deluxe upright vacuum. The long flexible hose can be attached to a brush or pet hair remover to clean furniture or curtains. Keep working for longer due to the extra-large dirt cup of this Shark Navigator Deluxe upright vacuum.

Does the cord actually "automatically rewind for neat storage."

Hello Jnich,

The electrical cord for The Shark - Navigator DLX Bagless Upright Vacuum, winds around two cord wrap clips for neat storage.

Best regards,
Customer Care Team

7 years, 11 months ago

Posted by:

Shark Support Team