Shark Support Team

Shark Support Team's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
2297
Helpfulness Votes
2,411

First Answer
June 7, 2016
Last Answer
March 5, 2024
Featured Answers
0
Best Answers
246

Shark Support Team's Reviews

Shark Support Team has not submitted any reviews.

Shark Support Team's Questions

Shark Support Team has not submitted any questions.

Shark Support Team's Answers

<<prev 1 ... 223 224 225 226 227 ... 230 next>>

Shark - Rocket Professional Bagless Upright Vacuum - Copper/Gray

Shark Rocket Professional NV480 Bagless Upright Vacuum: Rid your home of dust, debris, pet hair and more using a single appliance that works on carpets, bare floors and other surfaces. This bagless upright vacuum comes with a pet power brush, a dusting brush and 2 crevice tools, so you can remove specific types of debris and clean in tight spaces.

Is it CORDLESS? Shark's Rocket Bagless Upright. Is it CORDLESS? If not list me Shark Vacuums that are CORDLESS. Thank you.

Best Answer

Hi Pakpak,

Thank you for your question. The Shark - Rocket Professional Bagless Upright Vacuum is not cordless. It has a 30' electrical power cord that plugs into an electrical outlet.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Blast & Scrub Steam Pocket Mop - White/Plum

Shark Blast & Scrub Steam Pocket Mop: Thoroughly clean your hard flooring using this mop, which features Blast & Scrub technology that combines the power of concentrated steam with an on-board scrubber. Just select from 3 available Electronic Intelligent Steam Control settings to enjoy precise operation.

Is this model safe to use on vinyl flooring?

Hello S,

The Shark - Blast & Scrub Steam Pocket Mop can be used on most hard floor surfaces including vinyl flooring.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Blast & Scrub Steam Pocket Mop - White/Plum

Is this item safe for laminate flooring?

Best Answer

Hello Nick,

Thank you for your question. The Shark - Blast & Scrub Steam Pocket Mop is ideal for laminated floors at the low setting. Hope this was helpful.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.

Where can I get a manual for a Shark-Rotator Professional Lift-Away HEPA Bagless 3 in 1 Upright Vacuum Red. It got thrown away.

Thanks for chiming in Woodyp,

The owner's manual for The Shark - Rotator Professional Lift-away Hepa Bagless 3-in-1 Upright Vacuum, can be found with the unit once delivered, however in cases in which it has been misplaced it can also be obtained through Shark's website by clicking on this link ( http://www.sharkclean.com/products/0/all/46/shark-rotator-professional-lift-away/) or by contacting us at 1-800-798-7397.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Blast & Scrub Steam Pocket Mop - White/Plum

can this model be used on tile floors

Hello,

Yes, Indeed! The Shark - Blast & Scrub Steam Pocket Mop can be used on unglazed tile floors.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Steam Pocket 2-in-1 Steam Mop - Green/White

Shark Steam Pocket 2-in-1 Steam Mop: Clean and sanitize most surfaces in your home with this steam mop, which converts to a handheld steamer for flexible use. Steam Pocket technology lets you clean using both sides of each microfiber pad.

After just 5 uses, the steam mop doesn't steam. There's a clicking sound coming out of the unit, but no steam. HELP

Hello Mama

We regret to learn of your experience. Please contact Shark to speak with a product specialist. They will be happy to assist you with any concerns you may have.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Cordless Hand Vac - Lavender

Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.

Where can I buy a new plug, mine has frayed and it sends sparks when I try to move it around to get the charge light to come on, the fray is by the end that gets plugged into the machine not the wall outlet.

Hello GG,

We regret to learn of your experience. Some parts/accessories may be available through BestBuy directly and they can be reached at 1-888-237-8289 to find out more.Other wise you can contact Shark and speak with a customer service agent by calling 1-800-798-7398.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Navigator Freestyle Vacuum - White and Silver/Gray

Clean your home's carpets and bare floors with this Shark Navigator Freestyle SV1106 vacuum that features a lightweight and maneuverable design to enable easy movement. The precision charger allows you to recharge the vacuum in as little as 4 hours.

Can the unit be left in the charger permanently, or does it have to be removed after the battery is charged?

Great question here Leonardo!

Leaving the Shark - Navigator Freestyle Vacuum in the charger past the complete charge time will NOT harm the batteries. The charging base makes for convenient storage as well as keeping your vacuum charged for your next cleaning.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Rocket Professional Bagless Upright Vacuum - Copper/Gray

Does this vacuum have an hepa filter system for dust mites.

Hi Owen

Thank you for your question.Yes, The Shark - Rocket Professional Bagless Upright Vacuum uses a HEPA filter. This Anti-Allergen Complete Seal Technology™ traps over 99.99% of dust and allergens inside.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team

Shark - Rocket DeluxePRO Bagless Vacuum - Lavender

Shark Rocket DeluxePro Bagless Vacuum: This lightweight and maneuverable vacuum offers powerful suction and amazing performance, letting you clean your floor, ceiling and everything in between. The top portion detaches for use as a hand vac.

Is 220v or just 110?

Hello Toto,

Thank you for writing in. The Shark - Rocket DeluxePRO Bagless Vacuum has a voltage capacity of 120V., 60Hz, consisting of the motor power of 500 Watts and 4.2 Amps. Hope this was helpful.

Best regards,
Customer Care Team

8 years ago

Posted by:

Shark Support Team