Shark - HydroVac XL 3-in-1 Vacuum, Mop & Self-Cleaning System - Navy

The Shark HydroVac XL vacs, mops and cleans itself with powerful suction and hydro mopping at the same time. It deep cleans hard floors and cleans area rugs with antimicrobial brushroll*, odor neutralizer technology, XL clean water tank and headlights. * Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odours on the brushroll.

Can I or should I use distilled water in my hydro vac?

We would like to let you know that besides the Shark HydroVac Multi-Surface solution you can use water in the Hydrovac.

1 year, 8 months ago

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Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic

The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.

how long is the cord???

We would like to let you know that this unit has a 25 foot cord.

1 year, 8 months ago

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Shark - Cordless Pro Stick Vacuum with Clean Sense IQ and Odor Neutralizer, PowerFins Plus Brushroll - Light Blue

The Shark Cordless Pro with Clean Sense IQ and PowerFins Plus is the newest lightweight cordless stick with the latest cleaning technology. Clean Sense IQ detects the dirt you can’t see and automatically boosts power. The PowerFins Plus brushroll combines flexible fins and soft microfiber material for continuous contact on all surfaces. Plus, Odor Neutralizer Technology guards against bad odors from debris you pick up. Combines two brushroll technologies into one nozzle—soft microfibers handle stuck-on dust & piles of large debris, and PowerFins directly engage floors and dig deep into carpets. HyperVelocity accelerated suction delivers incredible performance in an ultra-lightweight cordless. Removable battery can charge anywhere in your home, delivering up to 40 minutes of runtime. (In standard mode, measured at the hand vacuum.) Removable dust cup empties debris in seconds with a CleanTouch Dirt Ejector so you never get your hands dirty. | Shark Cordless Pro with Clean Sense IQ and PowerFins Plus | IZ562H

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Is this unit good on picking up pet hair? All tile and wood floors but I have a Lab!

We would like to let you know that this unit is great at picking up pet hair.

1 year, 8 months ago

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Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray

Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.

Is there a homemade recipe for the vac mop??

We would like to let you know that it is not recommended to use other cleaners in the Vacmop. Our cleanser has been specially formulated to provide a residue-free, streak free finish. Using other cleaning solutions may result in streaking and residue and depending on the cleaner it may be too thick to spray.

1 year, 8 months ago

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Shark - Cordless Pro Stick Vacuum with Clean Sense IQ and Odor Neutralizer, PowerFins Plus Brushroll - Light Blue

The Shark Cordless Pro with Clean Sense IQ and PowerFins Plus is the newest lightweight cordless stick with the latest cleaning technology. Clean Sense IQ detects the dirt you can’t see and automatically boosts power. The PowerFins Plus brushroll combines flexible fins and soft microfiber material for continuous contact on all surfaces. Plus, Odor Neutralizer Technology guards against bad odors from debris you pick up. Combines two brushroll technologies into one nozzle—soft microfibers handle stuck-on dust & piles of large debris, and PowerFins directly engage floors and dig deep into carpets. HyperVelocity accelerated suction delivers incredible performance in an ultra-lightweight cordless. Removable battery can charge anywhere in your home, delivering up to 40 minutes of runtime. (In standard mode, measured at the hand vacuum.) Removable dust cup empties debris in seconds with a CleanTouch Dirt Ejector so you never get your hands dirty. | Shark Cordless Pro with Clean Sense IQ and PowerFins Plus | IZ562H

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can you stop the brush head, is their a switch to turn off the rollers

We would like to let you know that the brushroll spins in both the hard floor and carpet settings. It spins at a slower speed in the hard floor setting.

1 year, 8 months ago

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Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

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Can the roller brush be cleaned, and can the roller brush be replaced when worn?

We would like to let you know that the brushroll can not be replaced. We do recommend regular cleaning for the brushroll of removing hair, string and debris.

1 year, 8 months ago

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Shark - FlexStyle Air Styling & Drying System, Powerful Hair Blow Dryer and Multi-Styler - Stone Straight & Wavy

With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.

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What is the highest temperature of shark flexstyle?

We can certainly assist you with your inquiry. Here are the temperatures for setting of the Flexstyle.

Low – 55C / 131F
Medium – 75C / 167F
High – 95C / 203F

1 year, 8 months ago

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Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

How long is the cord?

We would like to let you know that this unit has a 25 foot cord.

1 year, 8 months ago

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Shark Support Team

Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

How do you empty the debris container?

We are happy to assist with you inquiry.

To empty the dust cup you first would remove the dust cup by sliding up on the release button located on the side of dust cup handle. Tilt dust cup forward, then lift to remove.

To empty debris into the trash, press the lower release button and the bottom of the dust cup
will drop open. Then close the door on the dust cup and reinstall back onto the unit.

1 year, 8 months ago

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Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray

The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.

There is a rattling sound when on low. How do I fix this. It’s one of the “fans” in the back making noise

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

1 year, 8 months ago

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