Shark Support Team

Shark Support Team's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
2297
Helpfulness Votes
2,403

First Answer
June 7, 2016
Last Answer
March 5, 2024
Featured Answers
0
Best Answers
245

Shark Support Team's Reviews

Shark Support Team has not submitted any reviews.

Shark Support Team's Questions

Shark Support Team has not submitted any questions.

Shark Support Team's Answers

<<prev 1 ... 28 29 30 31 32 ... 230 next>>

Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic

The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.

dpes vacuum have adjustable brush setting

We would like to let you know that this unit does not have a height adjustment.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Air Purifier MAX with True NanoSeal HEPA, Cleansense IQ, Odor Lock, Cleans up to 1200 Sq. Ft - Charcoal Grey

The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 1200 square feet.

See all Q&A for this product

Will it filter out cigarette smoke/smell?

This unit is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Bagless Upright Vacuum - Lavender

Shark Navigator Lift-Away NV352 Vacuum Cleaner: Get deep cleaning action and powerful performance from start to finish. Antiallergen technology means dust and dirt stays in your vacuum instead of in the air you breathe.

What kind of tool do I need to get in the brush compartment? Shark navigator lift away.

We would like to let you know that you can get information on the available accessories for this unit on the SharkClean website or by contacting our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White

The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification in a compact size. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 500 square feet.

See all Q&A for this product

Does this unit contain a brushless motor?

We would like to let you know that this unit contains a brushless motor.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - HyperAir Hair Blow Dryer with IQ 2-in-1 Concentrator & Styling Brush Attachments - Stone

The Shark HyperAir delivers premium air power and next-generation intelligence that give you an easy, healthy hair-care experience with ultra-fast drying and no heat damage, for styles that last. Attach the IQ 2-in-1 Concentrator or IQ Styling Brush and Shark HyperAIR intelligently sets the heat and airflow settings for you, taking the guesswork out of styling.

See all Q&A for this product

Is this hair dryer good for smoothing the hair? Dyson has an attachment that can smooth the hair with the coanda effect. Does this hair dryer has something similar?

We would like to let you know that the HyperAir is good for smoothing hair when using the IQ Styling bruh. It Dry, straighten, and shine-all at the same time

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy

The Shark Stratos Upright is Shark’s has ultra-powerful, whole-home cleaning vacuum. It has the ultra-powerful suction & hair pick up. At the nozzle, Stratos delivers on the innovation, packing our most advanced cleaning technologies into its low-profile frame. The DuoClean PowerFins HairPro nozzle grips & captures more dirt, debris & hair, for incredible pickup of all types of debris. Large piles, fine dust, and short & long hair are no match for DuoClean PowerFins HairPro. For above-floor cleaning, you can Lift Away the detachable pod and take your cleaning to stairs, furniture, windowsills, and more. Plus, when you lift away the pod, you transform your vacuum into a stick, for easy motorized cleaning under furniture. Shark’s new Odor Neutralizer Technology guards against bad odors inside your vacuum to help freshen your home. Plus, Anti-Allergen Complete Seal with HEPA filtration seals and traps 99.99% of dust, dander, and allergens inside of the vacuum, and out of the air you breathe.

See all Q&A for this product

Which is better… this vacuum or the Dyson Animal?

We would like to let you know that the Shark Stratos Upright has the strongest suction and best hair pickup of any Shark vacuum. A two brushroll system digs deep into carpets, directly engages hard floors, and picks up dirt, debris, and hair in every pass. Odor Neutralizer Technology guards against bad odors inside your vacuum for a fresher smelling home. Self-cleaning brushroll delivers powerful pet hair pickup without wrapping hair. Lift away the pod for motorized cleaning under furniture, or detach the nozzle and clean above the floor. Works with HEPA filter to trap 99.9% of dust and allergens inside the vacuum cleaner. Powerful lights on the nozzle reveal hidden debris and pet hair around your home. And additional tools for powerful pet hair pickup.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Air Purifier 4 with Anti-Allergen Multi-Filter Advanced Odor Lock, 1,000 sq. ft., Smart sensing - White

The Shark Air Purifier 4 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality & auto-adjust power. It purifies air with 4 powerful fans and anti-allergen HEPA filtration with advanced odor protection.

What is the Merv rating for “hepa” filter?

We would like to let you know that the Shark’s Anti-Allergen NANOSEAL Filter with true HEPA captures 99.98% of large, small, & micro-sized particles (based on IEST-RP-CC007.3, 0.1–0.2)

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue

The Shark Vertex Corded Stick Vacuum is Shark’s ultimate cleaning experience. DuoClean PowerFin features a PowerFin roller and a soft roller combine on all floors for continuous cleaning contact to dig deep into carpets, directly engage floors, and pick up more in every pass. (vs. original DuoClean).

My Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll will not stand up anymore. I think its the latch at the bottom. Is there a replacement? Can't seem to find it at their website nor Amazon.

We would like to let you know that this unit does not stand up on its own. It would need to be lend against something when not in use. Or you can remove the handheld protion and store it on the storage hook on the floor nozzle where it attaches to the wand.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

See all Q&A for this product

Does stand on its own or do have to prob it on something.

We would like to let you know that this unit does stand up on its own when locked into the upright position.

1 year, 8 months ago

Posted by:

Shark Support Team

Shark - Air Purifier 4 with Anti-Allergen Multi-Filter Advanced Odor Lock, 1,000 sq. ft., Smart sensing - White

Is there a way to disable the indicator blue lights at night while trying to sleep?

Best Answer

We would like to let you know that you can dim the brightness of the lights on the unit with the Brightness button. It is the button that looks like a sun.

1 year, 8 months ago

Posted by:

Shark Support Team