Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
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With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.
Does the Shark Flexstyle hair styler/blow dryer contain Teflon or any PTFE‘s? I have a pet bird and Teflon is very bad for birds lungs and can cause death when the Teflon is heated up in the hair styler.
We would like to let you know that the Flexstyle does not contain Teflon or PTFe's.
1 year, 10 months ago
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Shark Support Team
The Shark Vertex Pro combines the power and performance of a full-size vacuum* with the ease of a cordless stick. It features deep-cleaning DuoClean PowerFins and a self-cleaning brushroll to get rid of hair wrap. *Tested in Boost mode vs. ZU360.
Do you have to hold the button down the entire time or does it lock in place so your finger doesn’t get sore or tired?
We would like to let you know that this unit has a power on/off switch.
1 year, 10 months ago
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Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
Does this have a brush roller on it?
We would like to let you know that this unit does have a brushroll.
1 year, 10 months ago
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Shark Support Team
Quick cleaning power that's always ready. Meet the Shark WANDVAC System, the powerful answer to the everyday mess. Handle above-floor cleans in hand vac or wand mode, or snap into the stick vacuum in seconds to tackle floors & carpets with ease. Includes a sleek charging and storage base, HyperVelocity accelerated suction power, and PowerFins technology to deep-clean dirt, debris, and more.
I was wondering if there was a charging cord included so I may charge the handheld wand while away from the charging dock?
We would like to let you know that this unit can be charged while on the dock or with the charging cord attched to the hand vaccum.
1 year, 10 months ago
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Shark Support Team
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
What are the dimensions of the purifier 6?
We would like to let you know that the dimensions of this unit are 17"(L)x8.89"(W)x32"(H)
1 year, 10 months ago
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Shark Support Team
Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.
Can I fill up the water tank with a Bona cleaner rather than water?
We can assist you with your inquiry. We do not recommend putting cleaning solutions, vinegar, scented perfumes, oils, or any other chemicals to the water used in the Steam Mop as this may damage it or make it unsafe for use.
1 year, 10 months ago
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Posted by:
Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
Do you need to hold on the powet switch
We would like to let you know that this unit has an on/off switch. You do not need to hold the button for the power.
1 year, 10 months ago
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Posted by:
Shark Support Team
Shark - Navigator Lift-Away Bagless Upright Vacuum - Lavender
Shark Navigator Lift-Away NV352 Vacuum Cleaner: Get deep cleaning action and powerful performance from start to finish. Antiallergen technology means dust and dirt stays in your vacuum instead of in the air you breathe.
What's the suction power of this vacuum in air watts? I'm comparing this with a Dyson V11 Torque Drive that's rated at 185 air watts.
We would like to let youthat this unit as 1200 watts.
1 year, 10 months ago
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Posted by:
Shark Support Team
Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue
The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).
Is the filter washable ?
We would like to let you know that the fitlers are washable with water only.
1 year, 10 months ago
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Posted by:
Shark Support Team
The Shark Wandvac Self-Empty System is the powerful, lightweight cordless vacuum that empties itself so you can ditch the dirty work. It features HyperVelocity suction power and a PowerFins brushroll to tackle floors & carpets with no hair wrap. And when you’re done cleaning, Wandvac automatically empties into a HEPA-sealed base for up to 100x less dust in your home vs. Wandvac traditional emptying.
Once the dirt has been emptied from the vacuum into the collector on the charging base how do you empty that?
We would like to let you know that the dock dust bin holds up to 30 days worth of dust and debris. Empty the dock dust bin when the debris level approaches the max fill line. To detach the bin, press the Dust Bin Release button on the top right side of the base, then slide out the bin. To empty the bin, insert it 3 inches into trash bag and press the release button with the trash can icon.
The bin lid will open releasing the debris. Lightly tap the bin against the inside of the trash receptacle to knock off any remaining debris. Reinstall the bin by sliding into the slot in the base until it clicks into place.
The bin lid will open releasing the debris. Lightly tap the bin against the inside of the trash receptacle to knock off any remaining debris. Reinstall the bin by sliding into the slot in the base until it clicks into place.
1 year, 10 months ago
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Posted by:
Shark Support Team