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 Shark - Rotator Lift-Away Upright Vacuum with PowerFins and Self-Cleaning Brushroll - Paprika
Shark - Rotator Lift-Away Upright Vacuum with PowerFins and Self-Cleaning Brushroll - Paprika
This lightweight Lift-Away upright vacuum has a PowerFins nozzle, engineered to pick up more hair with no hair wrap (vs. Shark bristle brushrolls). Lift away the pod to easily clean stairs, furniture, and more. Anti-Allergen Complete Seal traps dust and allergens inside the vacuum. LED headlights illuminate hidden debris, while Swivel Steering makes it easy to maneuver around furniture.
 

I just need xtra tools

We would like to let you know that you can purchase available accessories for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

1. Does the hose extend to reach an 8 foot ceiling to vacuum smoke detectors or spiderwebs? 2. How is this model different from the NV752? Thank you.

We would like to let yoiu know that with the hose and extension wand you would be able to reachup to get those spiderwebs and clean the dust and dirt off the smoke detectores. This unit has a self-cleaning brushroll that the NV752 doesn't have.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
 Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey
Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey
The Shark EZ Robot is your easy path to a smart clean. It combines the convenience of a self-empty base with powerful Shark suction for a complete home clean. After each cleaning session, your robot automatically empties itself into the bagless self-empty base, which holds multiple sessions’ worth of dirt and debris so you can forget about vacuuming for weeks. Now that’s easy.
 

Does it recognize stairs so that it won't fall down a flight of stairs or do you need to place a barrier where a stairway exists?

We are happy to inform you that the robot is designed with Smart Sensor Navigation that prevents it from falling downstairs. The robot will sense the stairs and change direction to avoid any drops or falls.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
The Shark Stratos Upright is Shark’s has ultra-powerful, whole-home cleaning vacuum. It has the ultra-powerful suction & hair pick up. At the nozzle, Stratos delivers on the innovation, packing our most advanced cleaning technologies into its low-profile frame. The DuoClean PowerFins HairPro nozzle grips & captures more dirt, debris & hair, for incredible pickup of all types of debris. Large piles, fine dust, and short & long hair are no match for DuoClean PowerFins HairPro. For above-floor cleaning, you can Lift Away the detachable pod and take your cleaning to stairs, furniture, windowsills, and more. Plus, when you lift away the pod, you transform your vacuum into a stick, for easy motorized cleaning under furniture. Shark’s new Odor Neutralizer Technology guards against bad odors inside your vacuum to help freshen your home. Plus, Anti-Allergen Complete Seal with HEPA filtration seals and traps 99.99% of dust, dander, and allergens inside of the vacuum, and out of the air you breathe.
 

Is this self propelled and does it have carpet height adjustment? We have a very high pile carpet

We would like to let you know that this unit is not self propelled and does not have a height adjustment.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra 2-in-1 Robot Vacuum & Mop combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. Featuring Matrix Clean, the robot cleans in a precision grid taking multiple passes from multiple angles over debris ensuring no spots are missed on all your carpets and floors. Using Matrix Clean, the vacuum delivers 30% better carpet cleaning*and 50% better stain cleaning** (*vs. RV2610WD single pass tested on level loop sand, **vs. RV2001WD). Engineered to pick up more pet hair with its self-cleaning brushroll, this robot vacuum leaves no cleaning detail unmet. It even cleans edges and corners with CleanEdge Technology using blasts of air to pull debris into its cleaning path. The robot's intelligent navigation features precision home mapping and object detection. With Precision Home Mapping, the robot uses it’s 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night (*objects 4.5 inches or greater in its path), adapting to everyday changes in the home. When low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off. Set a cleaning schedule, initiate on-demand cleaning, or activate Matrix Clean, all with sound of your voice using Amazon Alexa or Google Assistant. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates powerful Shark(R) cleaning performance with intelligent navigation to give you the ultimate floor cleaning machine.
 

My box says the model number is RV2620WF. However, the Best Buy website states this is the RV2620WD model. The App only has an icon for the model number listed on the website. What's going on here, Shark? Is this why it has refused to connect to the app?

We would like to let you know that you would go by the model number that is on the bottom of the robot.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
The Shark Navigator Lift-Away ADV Upright Vacuum features a lighter and easier-to-detach Lift-Away pod for go-anywhere cleaning. Anti-Allergen Complete Seal locks in 99.99% of dust and allergens, keeping them out of the air that you breathe (based on ASTM F1977 of particles .3 microns or larger). Also equipped with an easy-empty dustup and Swivel Steering to easily maneuver around obstacles.
 

How do I clean the foam filter?

We would like to let you know to clean the filter you just need to run it under water and allow it to air dry for a minimum of 24 hours.
1 year, 9 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
 

How often does the air exchange? I’ve read that some exchange the total air every hour.

This unit is designed for spaces up to 1,200 square feet, based on one air change per hour.
1 year, 10 months ago
by
Posted by: 
Shark Support Team
 
 Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights &amp; XL Clean Tank - Pure Water
Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights & XL Clean Tank - Pure Water
Shark HydroVac Cordless Pro XL 3-in-1 multi-surface cleaner vacuums, mops and cleans itself with powerful suction & hydro mopping at the same time. It deep cleans hard floors and cleans area rugs. Includes a self-cleaning, antimicrobial brushroll* to help prevent odors & bacterial growth on the brushroll; 2-tank system to separate clean & dirty water; extra large clean tank; headlights; LED display and multi-surface concentrate with odor neutralizer technology. *Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odors on the brushroll.
 

Where do i buy the concentrate cleaner or can i use other cleaners?

We would like to let you know that you can purchase the Shark HydroVac solutions for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
1 year, 10 months ago
by
Posted by: 
Shark Support Team
 
The Shark Stratos Cordless vacuum is the ultra-powerful, ultra-intelligent answer to whole-home cordless deep cleaning. Clean Sense IQ uses infrared sensors to detect dirt you can’t see and automatically boosts power for up to 50% better* dirt pickup (vs. Shark Stratos Cordless in ECO Mode). Stratos offers ultra-powerful cordless suction for up to 60 minutes runtime (In ECO mode, measured at the hand vacuum). Clean above the floor and in every crevice with the 2 included accessories: Duster Crevice Tool and Anti-Allergen Brush. Shark's MultiFLEX® technology lets you bend the wand to reach under furniture or fold over for easy storage. Experience powerful hair pickup with the DuoClean PowerFins HairPro system- two brushrolls that dig deep into carpets, directly engages hard floors, and picks up dirt, debris, and hair in every pass. It features an LED display with real-time readouts to monitor battery, select suction levels, and engage Clean Sense IQ. Anti-Allergen Complete Seal with HEPA Filtration captures and traps over 99.9% of dust, allergens, and odor, keeping them out of the air you breathe. (*From floor to dust cup, third party tested on human/pet hair). Plus, Shark's new Odor Neutralizer Technology guards against bad odors inside your vacuum, for a fresh-smelling home. (*From floor to dust cup, third party tested on human/pet hair).
 

Are replacement batteries available?

We would like to let you know that you can purchase replacement batteries for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
1 year, 10 months ago
by
Posted by: 
Shark Support Team
 
The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 1200 square feet.
 

How often should you change filters?

We recommend changing the filter every 6–12 months. When the filter needs to be changed, the FILTER LIFE button will flash. If you or a member of your household is sensitive to allergens, you may benefit from changing the filter more frequently. To check the remaining filter lifespan, press the FILTER LIFE button on the top control panel to show the percentage of filter life remaining before the filter needs to be changed.
1 year, 10 months ago
by
Posted by: 
Shark Support Team