Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold

The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.

Can a triangle attachment be purchased for corners?

We would like to let you know that this unit does not have a triangle attachment available.

1 year, 9 months ago

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Shark Support Team

Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

Whats the difference between Shark LA502 and LA500?

We would like to let you know that both units are part of the same series. The differences would be where the unit is sold, the color and accessories may vary as well.

1 year, 9 months ago

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Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White

The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification in a compact size. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 500 square feet.

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How do I order replacement filters for this unit

We would like to let you know that you can purchasea filter for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

1 year, 9 months ago

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Posted by:

Shark Support Team

Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold

The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.

Is it okay to use the steam and scrub on kitchen porcelain tile?

We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

1 year, 9 months ago

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Shark Support Team

Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray

The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.

My clean air % indicator went to 0% and I can’t figure out how to reset it. It literally won’t t change no matter how long it runs. The system is brand new. Was working fine the last two days. Filter is at 99% life left.

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

1 year, 9 months ago

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Shark Support Team

Shark - HydroVac XL 3-in-1 Vacuum, Mop & Self-Cleaning System - Navy

The Shark HydroVac XL vacs, mops and cleans itself with powerful suction and hydro mopping at the same time. It deep cleans hard floors and cleans area rugs with antimicrobial brushroll*, odor neutralizer technology, XL clean water tank and headlights. * Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odours on the brushroll.

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Can you use it on your living room which is carpet

We would like to let you know that the Hydrovac is designed to clean your area rugs, as well as your hard floors.

1 year, 9 months ago

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Shark Support Team

Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold

The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.

can i use this on luxury vinyl floors?

We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

1 year, 9 months ago

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Posted by:

Shark Support Team

Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White

The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification in a compact size. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 500 square feet.

See all Q&A for this product

Will this help with the smoke from a fire place?

This unit is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.

1 year, 9 months ago

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Shark Support Team

Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey

The Shark EZ Robot is your easy path to a smart clean. It combines the convenience of a self-empty base with powerful Shark suction for a complete home clean. After each cleaning session, your robot automatically empties itself into the bagless self-empty base, which holds multiple sessions’ worth of dirt and debris so you can forget about vacuuming for weeks. Now that’s easy.

hi, how loud is this? Is there something it can be compared too?

We would like to let you know that the sound our units emits is no louder than a regular vacuum.

1 year, 9 months ago

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Shark Support Team

Shark - Rotator Powered Lift-Away Upright Vacuum - Rose Gunmetal

Shark Rotator Powered Lift-Away Deluxe 3-in-1 Upright Vacuum: Easily remove dirt, dust and debris from carpets and bare floors with a bagless vacuum that converts from an upright to a Lift-Away Pod with powered brush roll to a canister with caddy.

Can I purchase a hardwood floor attachment for this model? Thank you

We would like to let you know that you don't need a separte attachment for hardwood floors however, you can purchase a hard floor hero for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

1 year, 9 months ago

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Posted by:

Shark Support Team