Lenovo Product Expert
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- Answer Count35524
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- First AnswerApril 21, 2014
- Last AnswerDecember 19, 2025
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A perfect blend of form and function, the Lenovo IdeaCentre 3, powered by the latest Intel processors, has an ultra-compact design that fits seamlessly into any home. With blazing SSD storage and lightning-fast connectivity, you can connect, make, and share effortlessly with all your friends and family.
I recently upgraded the RAM to 32gb 3200MHZ. I coundn't find the option to enable XMP to get the RAM speed from 2133MHZ to 3200MHZ. Am I missing something or is XMP not available in this model's BIOS?
Hey DJ01,
We're sorry to hear that you ran into this issue with your IdeaCentre 3. We apologize for any inconvenience that this may be causing you, and we're glad you reached out to us, as we'd like to work with you to try to resolve this.
To start, have you updated the system BIOS to the latest version? If you haven't already, please do so by:
- Opening the Lenovo Vantage app on your desktop by searching for it in the search bar within the taskbar (wherever it may be located on your screen), then selecting the app from the search results.
- Once the app is open, select the Check for Updates screen on the homepage, installing all available updates, keeping an eye out for BIOS updates.
Please update us should you have any further issues and feel free share any other questions that you may have.
We're sorry to hear that you ran into this issue with your IdeaCentre 3. We apologize for any inconvenience that this may be causing you, and we're glad you reached out to us, as we'd like to work with you to try to resolve this.
To start, have you updated the system BIOS to the latest version? If you haven't already, please do so by:
- Opening the Lenovo Vantage app on your desktop by searching for it in the search bar within the taskbar (wherever it may be located on your screen), then selecting the app from the search results.
- Once the app is open, select the Check for Updates screen on the homepage, installing all available updates, keeping an eye out for BIOS updates.
Please update us should you have any further issues and feel free share any other questions that you may have.
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
Does this come with a pen
Hey,
Yes, this Yoga 9i 2-in-1 Aura Edition is bundled with a color matching Lenovo Yoga Pen that's shipped in the same compartment with the included power adapter in the box.
Please feel free to reach out to us with any other questions!
Yes, this Yoga 9i 2-in-1 Aura Edition is bundled with a color matching Lenovo Yoga Pen that's shipped in the same compartment with the included power adapter in the box.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
Do Chromebooks support word processing?
Hey HoosierLad,
Yes, and there are a few word processing applications you could use. By default, Chromebooks use G-Suite for productivity programs like Docs for word processing, Slides for presentations, Sheets for spreadsheets, and more. Most G-Suite apps are preinstalled on Chromebooks and are compatible with most Microsoft Office program file types. If you currently have a Microsoft Office 365 subscription, you can access that existing account and use the available apps via the Microsoft 365 app on your Chromebook.
You can learn more about using M365 on Chromebooks here: (https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.), at this Microsoft Support webpage.
Please feel free to reach out to us with any other questions!
Yes, and there are a few word processing applications you could use. By default, Chromebooks use G-Suite for productivity programs like Docs for word processing, Slides for presentations, Sheets for spreadsheets, and more. Most G-Suite apps are preinstalled on Chromebooks and are compatible with most Microsoft Office program file types. If you currently have a Microsoft Office 365 subscription, you can access that existing account and use the available apps via the Microsoft 365 app on your Chromebook.
You can learn more about using M365 on Chromebooks here: (https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.), at this Microsoft Support webpage.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
Does this laptop have an anti-glare screen?
Hey Solealban,
Yes, this IdeaPad 1 features an anti-glare display finish.
Please feel free to reach out to us with any other questions!
Yes, this IdeaPad 1 features an anti-glare display finish.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Blend style with functionality for your home with this sleek all-in-one desktop. This space-saving unibody design features a stunning 23.8" FHD display with ultra-thin 3-side bezels. Powered by an Intel N100 processor, the Lenovo A100 is perfect for everyday tasks at a great value.
Since the stand is not adjustable, Is there a shorter stand that I could get that is compatible with this computer?
Hey Andi,
Unfortunately, there is no such offering from Lenovo for the A100.
Please feel free to reach out to us with any other questions!
Unfortunately, there is no such offering from Lenovo for the A100.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
The Lenovo Tab Plus is a whole vibe! Envelope your ears in crisp highs and pounding bass thanks to 8 JBL speakers with Hi-Fi structure enhanced by Dolby Atmos. The stunning 11.5~ 2K display with 90Hz refresh rate is great for enjoying movies, music, or gaming. Its 175~ kickstand and Bluetooth speaker mode offer a perfect blend of visual and auditory wonder.
Is this able to be connected as a cell phone number through companies such as Verizon
Hey COG,
This model of Lenovo Tab Plus does not support cellular connectivity. Although it may not be the same experience, we wish to share that you can use a mobile hotspot with this Tab Plus.
Please feel free to reach out to us with any other questions!
This model of Lenovo Tab Plus does not support cellular connectivity. Although it may not be the same experience, we wish to share that you can use a mobile hotspot with this Tab Plus.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
What is the memory of the graphic card?
Hey Lucianak,
This LOQ 15's RTX 5060 features 8GB GDDR7 graphics memory.
Please feel free to reach out to us with any other questions!
This LOQ 15's RTX 5060 features 8GB GDDR7 graphics memory.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
For aspiring esports gamers, Intel Core Ultra Processors with 24 cores deliver powerful performance for gaming and content creation. Next-gen NVIDIA GeForce RTX graphics with AI-enhanced DLSS and ray tracing provide a leap in gaming performance. Lenovo AI Engine+ optimizes your system in real-time for peak performance. Encased in sleek Eclipse Black with AI-synced RGB lighting, the Lenovo PureSight OLED display ensures low latency and high refresh rates for competitive gaming. Legion Coldfront: Hyper~s turbo-charged fans and vacuum-sealed heat pipes keep your system cool and quiet. With Legion Truestrike~s 1.6mm key travel and soft-landing switches, your precision improves. Legion Space offers custom overclocking and AI-driven game coaching for your path to success.
How large and heavy is the Powerbrick?
Hey,
This Legion Pro 5i's included 300W power adapter and line cord have a weight of: 1000g±25g, and the following dimensions (WxDxH): 25.4mm, 200mm, 100mm.
Please feel free to reach out to us with any other questions!
This Legion Pro 5i's included 300W power adapter and line cord have a weight of: 1000g±25g, and the following dimensions (WxDxH): 25.4mm, 200mm, 100mm.
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
Can I use a docking station with this and what docking station do i need
Hey bbg,
You can connect a docking station to this LOQ 15's full-function USB-C port that supports DisplayPort video output, USB Power Delivery, and data transfer. Any Lenovo docking station that meets the USB-C standards to support this, like the Lenovo ThinkPad Universal USB-C docks offered on Best Buy's site, should meets your needs (depending on what exactly you wish to connect to the dock).
Please feel free to reach out to us with any other questions!
You can connect a docking station to this LOQ 15's full-function USB-C port that supports DisplayPort video output, USB Power Delivery, and data transfer. Any Lenovo docking station that meets the USB-C standards to support this, like the Lenovo ThinkPad Universal USB-C docks offered on Best Buy's site, should meets your needs (depending on what exactly you wish to connect to the dock).
Please feel free to reach out to us with any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert
Lenovo Legion Go 2 isn~t just a handheld. It~s a modular rig built for serious gaming. Detachable Legion TrueStrike controllers unlock multiple play modes, including FPS mode with mouse-like precision. Powered by the AMD Ryzen Z2 Extreme processor, an 8.8" 144Hz Lenovo PureSight OLED gaming display, and a massive 74Wh battery, it~s designed to push further, play longer, and stay unplugged.
Where can I purchase the 2tb version and when will it be available to pre-order again?
Hey Julez,
We appreciate your inquiry and interest in our product. We're hoping to enable a 2TB configuration being available at Best Buy soon. Please stay tuned for updates regarding future pre-order probabilities, and in the meantime, feel free to opt-in for notifications from Best Buy pertaining to the Legion Go 2.
Let us know if you have any other questions!
We appreciate your inquiry and interest in our product. We're hoping to enable a 2TB configuration being available at Best Buy soon. Please stay tuned for updates regarding future pre-order probabilities, and in the meantime, feel free to opt-in for notifications from Best Buy pertaining to the Legion Go 2.
Let us know if you have any other questions!
2 months, 4 weeks ago
by
Posted by:
Lenovo Product Expert