Lenovo Product Expert
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- Answer Count34017
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- First AnswerApril 21, 2014
- Last AnswerSeptember 13, 2025
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The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
Is this pen compatible with the ideapad flex 5i
Hi,
This Digital Pen 2 should work fine with the IdeaPad Flex 5i 2-in-1 Windows based laptops.
Please feel free to reach out to us with any other questions!
This Digital Pen 2 should work fine with the IdeaPad Flex 5i 2-in-1 Windows based laptops.
Please feel free to reach out to us with any other questions!
2 weeks ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Does anyone know what brand the current ram is? I'm not sure which to pair it with for dual-channel.
Hi noeled,
The brand of RAM used can vary depending on the availability of components during the time of manufacturing. If you'd like to pair a matching memory module, we recommend looking for memory offerings with the same memory size, type, and speed as what's preinstalled: 16GB DDR5-4800
Please feel free to reach out to us with any other questions!
The brand of RAM used can vary depending on the availability of components during the time of manufacturing. If you'd like to pair a matching memory module, we recommend looking for memory offerings with the same memory size, type, and speed as what's preinstalled: 16GB DDR5-4800
Please feel free to reach out to us with any other questions!
2 weeks ago
by
Posted by:
Lenovo Product Expert
This notebook combines advanced technology with unparalleled durability, setting the standard for high-performance computing. Equipped with up to Intel H Series Core Ultra 9 Processor and dedicated NVIDIA RTX 500 Ada GPU, it allows creative professionals to bring their visions to life with unparalleled speed and precision. Whether rendering complex 3D models, editing highresolution videos, or designing immersive digital experiences, it delivers uncompromising performance to enhance the creative output. With support for up to 96GB DDR5 memory, users can tackle multiple tasks simultaneously without any slowdown.
Can I add warranty?
Hi Andrew,
This ThinkPad P14s Gen 5 is bundled with a free 3 years of Lenovo Premier Support, but you are able to add coverage and support options from Best Buy and Geek Squad as well.
Please feel free to reach out to us with any other questions!
This ThinkPad P14s Gen 5 is bundled with a free 3 years of Lenovo Premier Support, but you are able to add coverage and support options from Best Buy and Geek Squad as well.
Please feel free to reach out to us with any other questions!
2 weeks ago
by
Posted by:
Lenovo Product Expert
Elevate your academic journey with the Lenovo Idea Tab Pro, powered by the MediaTek Dimensity 8300 for 60% more power*. Instantly search or translate information on your screen with Circle to Search with Google, all without switching apps, enhanced with the precision of the Lenovo Tab Pen Plus. The Lenovo Idea Tab Pro comes with the Google Gemini app. Chat with Gemini to supercharge your creativity and productivity. Get help writing, planning, learning and more. Enjoy both your studies and downtime on a stunning 12.7~ 3K display, while quad JBL speakers deliver immersive sound for your favorite shows. With all-day battery life, stay connected and entertained from class to chill time.
Is there a keyboard that can be paired with this device?
Hi Stefano,
There is a Lenovo Keyboard Pack made for the Idea Tab Pro, although it is currently not offered at Best Buy.
Please feel free to reach out to us with any other questions!
There is a Lenovo Keyboard Pack made for the Idea Tab Pro, although it is currently not offered at Best Buy.
Please feel free to reach out to us with any other questions!
2 weeks ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
I'd appreciate more assistance, especially on knowing if the secondary internal SSD drive slot comes with a heatsink built in and what amount of RAM can be installed in the open DDR5 SO-DIMM slot? can the 12GB memory slot be replaced/upgraded? Thank you.
Hey again H,
The open M.2 SSD slot is not equipped with a heatsink preinstalled. While there is a heat preventative over the storage area, a storage heatsink will need to be a feature that's fixed to the added drive itself.
Also, regarding memory expansion, the noted maximum supported memory for this model LOQ 15 is 32GB (DDR5-4800). Although for disclosure, the maximum memory is only to test technical readiness of notebook and other users may have had success with installing a higher amount of memory [than 32GB]. Another note, the AMD processor this LOQ features supports a maximum memory speed of DDR5-4800. To match preinstalled memory, you could add another 12GB in the open slot for 24GB total, or you can remove the preinstalled 12GB of memory to open up your options.
Please feel free to reach out to us with any other questions!
The open M.2 SSD slot is not equipped with a heatsink preinstalled. While there is a heat preventative over the storage area, a storage heatsink will need to be a feature that's fixed to the added drive itself.
Also, regarding memory expansion, the noted maximum supported memory for this model LOQ 15 is 32GB (DDR5-4800). Although for disclosure, the maximum memory is only to test technical readiness of notebook and other users may have had success with installing a higher amount of memory [than 32GB]. Another note, the AMD processor this LOQ features supports a maximum memory speed of DDR5-4800. To match preinstalled memory, you could add another 12GB in the open slot for 24GB total, or you can remove the preinstalled 12GB of memory to open up your options.
Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
Does this computer work with personal hotspot?
Hey Joe,
Yes, the LOQ 15 can connect to Wi-Fi hotspots.
Please feel free to reach out to us with any other questions!
Yes, the LOQ 15 can connect to Wi-Fi hotspots.
Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert
The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
Is this pen compatible with Yogi 9i and does it work well with Whiteboard?
Hey JGiul,
The Digital Pen 2 is compatible with the Yoga 9i 2-in-1 14" models, 8th gen or newer.
Please feel free to reach out to us with any other questions!
The Digital Pen 2 is compatible with the Yoga 9i 2-in-1 14" models, 8th gen or newer.
Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert
With 4,096 levels of pressure, palm rejection, tilt detection and support for up to 120 Hz refresh rates, the Lenovo Precision Pen 2 (2023) affords users natural precision and control as they sketch or take notes. With up to 200 hours of usage, write or draw on supported apps for a whole week without having to charge once. The Lenovo Precision Pen 2 (2023) also comes with a pen pouch to keep your pen handy.
Is this pen compatible with Yogi 9i and does it work well with Whiteboard?
Hey again JGiul,
This pen is not designed for use with the Lenovo Yoga 9i 2-in-1 laptops, as it is intended for use with the Lenovo Tablets listed in the pen's product description.
Please feel free to reach out to us with any other questions!
This pen is not designed for use with the Lenovo Yoga 9i 2-in-1 laptops, as it is intended for use with the Lenovo Tablets listed in the pen's product description.
Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert
Outstanding visuals, outsmarting algorithms, outrageous performance ~ the Lenovo Yoga Pro 9i powered by the latest Intel Core Ultra processors is everything you could ever wish for in a creator laptop. With Lenovo X Power by its side, it drives a huge boost in performance for the heaviest of creator tasks. Paired with machine learning and the dedicated AI engine of Intel Core Ultra, to boost your productivity, the Yoga Pro 9i is the most hardworking laptop for creators.
Does this model have whiteboard and can it be used with a microsoft pen?
Hi JGiul,
While the Yoga Pro 9i does feature a touchscreen display, it is not equipped with the unique display technology to support pen input.
Please feel free to reach out to us with any other questions!
While the Yoga Pro 9i does feature a touchscreen display, it is not equipped with the unique display technology to support pen input.
Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert
Feel the unstoppable force of AI-driven desktop performance. The IdeaCentre Tower~s Intel Core Ultra 7 and NVIDIA RTX4060 graphics deliver ultra-smooth gameplay, lightning-fast edits, and smart multitasking. Designed for demanding projects, intense gaming, and future-ready performance, it~s the AI PC powerhouse engineered to take you further.
Which of the two HDMI ports is HDMI 2.1? There is one next to the VGA and a second one near the DisplayPorts. I am having trouble with the one near the VGA port. The monitor keeps saying that there is no signal.
Hi Viewer1,
Both the HDMI port on the systemboard and graphics card are HDMI 2.1. Also, we are sorry to hear that you're having trouble with connecting the external monitor via the systemboard's HDMI output. To try to resolve this, we recommend starting by beginning to check video cable connections and ensuring they are properly connected and support the monitor's video output type and specifications. If the connections are secure, check if the computer is turned on and functioning correctly. Restart the computer and see if the monitor detects the signal. If the problem persists, there might be an issue with the graphics card, the video cable, or the monitor itself.
Next, try to update system drivers via the Lenovo Vantage app on your IdeaCentre Tower. Start by opening the Vantage app, then selecting the Check for updates button on the homepage of the application. Apply all available updates and ensure that they are all installed successfully, restarting your system after updates are applied if the system doesn't reboot itself.
Please let us know if there's anything else we can do to help!
Both the HDMI port on the systemboard and graphics card are HDMI 2.1. Also, we are sorry to hear that you're having trouble with connecting the external monitor via the systemboard's HDMI output. To try to resolve this, we recommend starting by beginning to check video cable connections and ensuring they are properly connected and support the monitor's video output type and specifications. If the connections are secure, check if the computer is turned on and functioning correctly. Restart the computer and see if the monitor detects the signal. If the problem persists, there might be an issue with the graphics card, the video cable, or the monitor itself.
Next, try to update system drivers via the Lenovo Vantage app on your IdeaCentre Tower. Start by opening the Vantage app, then selecting the Check for updates button on the homepage of the application. Apply all available updates and ensure that they are all installed successfully, restarting your system after updates are applied if the system doesn't reboot itself.
Please let us know if there's anything else we can do to help!
2 weeks, 5 days ago
by
Posted by:
Lenovo Product Expert