Hi! We are sorry to hear you are experiencing issues with your device. Try power cycling the clock by unplugging it, plugging it back in, and allowing it to reboot. If the issue persists please perform a factory reset by holding down the “Volume + and –“ buttons simultaneously for 8 seconds. If after following these steps, your issue still hasn’t been resolved, please reach out to our Smart Home Technical Support team at 866-426-0911
6 years, 3 months ago
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Lenovo Product Expert