Be sure any programs you have installed are compatible Windows 10 and this specific system configuration, including the Intel Pentium processor and the 4GB of RAM. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for resetting your computer to factory settings: https://www.wikihow.com/Fix-a-PC-Which-Won%27t-Boot
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