Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

I have an LG G6 phone. Every time I plug the phone into the head set a screen comes on saying that Jedi is trying to access. I have to hit OK to continue but can't touch the screen with the phone in the head set. I take it out but the problem repeats

We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please check your phone's Bluetooth setting to make sure it is on.( tap settings, select Bluetooth , tap the switch to ensure it is on ( green). Also make sure the location feature on the phone is turned on too .(tap settings, select location , tap the switch to ensure it is on ( green). Please make sure that the headset is powered up and the cable connected .Please make sure that the compatible phone is out of the headset when setting the system up for the first time. Then, when prompted insert the phone into the tray and then into the headset. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ : support.lenovo.com/jedichallenges.

7 years, 6 months ago

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Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

Does anyone know where I can get a replacement cord to connect my Galaxy S8 to the headset. One of the ends became misshapen.

You can get replacement parts @ support.lenovo.com/jedichallenges.

7 years, 6 months ago

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Posted by:

Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

Hello. I am thinking about getting an OnePlus5T Star Wars version as it would fit great with the AR set. However it doesn’t work yet, and I would like to know when we will know of more phones and if the oneplus5t will ever work.

The OnePlus5T Star Wars version is not on the current list of compatible phones. We are in the process of testing and approving other phones. Please find the updated list of phones at jedichallenges.com/compatibility.

7 years, 6 months ago

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Posted by:

Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

I put the set for my phone is backwards in the vr set. Now it won't come out. How do I get it out?

We are sorry to hear that the tray with the phone got inserted backwards.There is an icon with arrow on the tray that lets you know which way it goes in. If you would like to take responsibility for this action, you can try very carefully to grasp the tray with your thumb and finger, and very carefully wiggle it back and forth ( sideways) while sliding it out slowly. Good luck!

7 years, 6 months ago

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Posted by:

Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

Do you need a game console to play this

You do not need a game console, but you do need a compatible smart phone. Everything else comes in the box: Star Wars Jedi Challenges headset, Lightsaber controller, tracking beacon and the app that is a download for the game and set up. Please find the updated list of phones at jedichallenges.com/compatibility.

7 years, 6 months ago

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Posted by:

Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

Help!!!I just got this for my husband. It is fully charged, however the lightsaber will not synch with my iphone 6. He tried contacting lenovo and they could not help. We are taking it back to the store. Has anyone had this issue?

Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. There can be system bug in the older Apple IOS. Please make sure you are running IOS 11.1 or a later version. Sometimes when using an older IOS the wait time for the connection to the Lightsaber controler can take 30 seconds or more. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges

7 years, 6 months ago

by

Posted by:

Lenovo Product Expert

Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon

Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.

First time I set this up, it works great. Now it jumps all over the place. I've reset the phone back to factory default and reinstalled the app. Still doesn't work. Tried on a different phone. Same problem. LG V20 and iPhone X.

Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please make sure that you are using a compatible smart phone ,the updated list of phones is at jedichallenges.com/compatibility .It is possible that there was a glitch somewhere in the software. Please uninstall the app again and re-install it. Then use the"app" to guide you through the whole setup process.This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges

7 years, 6 months ago

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Posted by:

Lenovo Product Expert

Lenovo - ThinkPad P50 15.6" Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black

Lenovo ThinkPad P50 Laptop: Lenovo's thinnest and lightest full-function mobile workstation yet, the ThinkPad P50 features a beautiful 15.6-inch UHD 4K display and is certified to run users' most requested ISV applications. The ThinkPad P50 is a feature-rich, highly powerful mobile workstation for performance-seeking users. As the follow-on to the ThinkPad W541, the P50 builds on the innovation and purposeful design of Lenovo's industry-leading ThinkPad mobile workstations.

Will this machine handle Windows 10?

You will need to check with Microsoft about upgrading the Windows 7 Pro operating system to Windows 10.

7 years, 6 months ago

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Lenovo Product Expert

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Can I print

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7 years, 6 months ago

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Lenovo Product Expert

Lenovo - ThinkPad P50 15.6" Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black

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I currently have a X 120e . What are the differences between my machine and this one advertised?

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7 years, 6 months ago

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Lenovo Product Expert