Lenovo Product Expert
 
 
Lenovo Product Expert's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    33164
  • Helpfulness Votes
    23,046
  • First Answer
    April 21, 2014
  • Last Answer
    July 9, 2025
  • Featured Answers
    0
  • Best Answers
    2536
 
 
Lenovo Product Expert's Reviews
 
Lenovo Product Expert has not submitted any reviews.
 
Lenovo Product Expert's Questions
 
Lenovo Product Expert has not submitted any questions.
 
Lenovo Product Expert's Answers
<<prev 1 ... 2524 2525 2526 2527 2528 ... 3317 next>>
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

I have an LG G6 phone. Every time I plug the phone into the head set a screen comes on saying that Jedi is trying to access. I have to hit OK to continue but can't touch the screen with the phone in the head set. I take it out but the problem repeats

We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please check your phone's Bluetooth setting to make sure it is on.( tap settings, select Bluetooth , tap the switch to ensure it is on ( green). Also make sure the location feature on the phone is turned on too .(tap settings, select location , tap the switch to ensure it is on ( green). Please make sure that the headset is powered up and the cable connected .Please make sure that the compatible phone is out of the headset when setting the system up for the first time. Then, when prompted insert the phone into the tray and then into the headset. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ : support.lenovo.com/jedichallenges.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

Does anyone know where I can get a replacement cord to connect my Galaxy S8 to the headset. One of the ends became misshapen.

You can get replacement parts @ support.lenovo.com/jedichallenges.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

Hello. I am thinking about getting an OnePlus5T Star Wars version as it would fit great with the AR set. However it doesn’t work yet, and I would like to know when we will know of more phones and if the oneplus5t will ever work.

The OnePlus5T Star Wars version is not on the current list of compatible phones. We are in the process of testing and approving other phones. Please find the updated list of phones at jedichallenges.com/compatibility.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

I put the set for my phone is backwards in the vr set. Now it won't come out. How do I get it out?

We are sorry to hear that the tray with the phone got inserted backwards.There is an icon with arrow on the tray that lets you know which way it goes in. If you would like to take responsibility for this action, you can try very carefully to grasp the tray with your thumb and finger, and very carefully wiggle it back and forth ( sideways) while sliding it out slowly. Good luck!
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

Do you need a game console to play this

You do not need a game console, but you do need a compatible smart phone. Everything else comes in the box: Star Wars Jedi Challenges headset, Lightsaber controller, tracking beacon and the app that is a download for the game and set up. Please find the updated list of phones at jedichallenges.com/compatibility.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

Help!!!I just got this for my husband. It is fully charged, however the lightsaber will not synch with my iphone 6. He tried contacting lenovo and they could not help. We are taking it back to the store. Has anyone had this issue?

Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. There can be system bug in the older Apple IOS. Please make sure you are running IOS 11.1 or a later version. Sometimes when using an older IOS the wait time for the connection to the Lightsaber controler can take 30 seconds or more. It is very important when setting up the system for the first time to use the "app" that is provided to guide you through the entire set up process. This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Lenovo - Star Wars™: Jedi Challenges - AR Headset with Lightsaber Controller and Tracking Beacon
Feel the Force as you fight for galactic peace in your own home with the Lenovo Star Wars™: Jedi Challenges AR headset. Train as a Force-sensitive apprentice and unlock the knowledge of the Jedi Order. Learn to master the art of lightsaber duels, command troops against invading evil forces, and challenge your mind with Holochess. Plus, engage other players in intense 1-on-1 local multiplayer battles in the new Lightsaber Versus Mode.
 

First time I set this up, it works great. Now it jumps all over the place. I've reset the phone back to factory default and reinstalled the app. Still doesn't work. Tried on a different phone. Same problem. LG V20 and iPhone X.

Thank you for your feedback. We are sorry to hear that you are having problems setting up the Star Wars: Jedi Challenges. Please make sure that you are using a compatible smart phone ,the updated list of phones is at jedichallenges.com/compatibility .It is possible that there was a glitch somewhere in the software. Please uninstall the app again and re-install it. Then use the"app" to guide you through the whole setup process.This insures that the whole system: headset, phone, tracking beacon and Lightsaber controller, will be synced correctly. If this does not work please contact our support team for a detailed troubleshooting guidance @ support.lenovo.com/jedichallenges
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - ThinkPad P50 15.6&quot; Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black
Lenovo - ThinkPad P50 15.6" Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black
Lenovo ThinkPad P50 Laptop: Lenovo's thinnest and lightest full-function mobile workstation yet, the ThinkPad P50 features a beautiful 15.6-inch UHD 4K display and is certified to run users' most requested ISV applications. The ThinkPad P50 is a feature-rich, highly powerful mobile workstation for performance-seeking users. As the follow-on to the ThinkPad W541, the P50 builds on the innovation and purposeful design of Lenovo's industry-leading ThinkPad mobile workstations.
 

Will this machine handle Windows 10?

You will need to check with Microsoft about upgrading the Windows 7 Pro operating system to Windows 10.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - 14&quot; Laptop - Intel Celeron - 2GB Memory - 32GB eMMC Flash Memory - Mineral Gray
Lenovo - 14" Laptop - Intel Celeron - 2GB Memory - 32GB eMMC Flash Memory - Mineral Gray
Boost productivity with this 14-inch Lenovo IdeaPad laptop. Its 32GB solid-state drive provides low power consumption and fast system boot times, and the Intel Celeron processor and 2GB of DDR4 RAM deliver smooth multitasking capability among programs. This Lenovo IdeaPad laptop has an HDMI port for connecting a larger display.
 

Can I print

Yes, you will need a Windows 10 compatible printer that is either wireless or connects via USB to the computer. You will need to install Windows 10 drivers on the computer for the printer and pair the computer and printer per the printer manufacturer's instructions.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert
 
 Lenovo - ThinkPad P50 15.6&quot; Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black
Lenovo - ThinkPad P50 15.6" Laptop - Intel Core i7 - 8GB Memory - NVIDIA Quadro M1000M - 500GB Hard Drive - Black
Lenovo ThinkPad P50 Laptop: Lenovo's thinnest and lightest full-function mobile workstation yet, the ThinkPad P50 features a beautiful 15.6-inch UHD 4K display and is certified to run users' most requested ISV applications. The ThinkPad P50 is a feature-rich, highly powerful mobile workstation for performance-seeking users. As the follow-on to the ThinkPad W541, the P50 builds on the innovation and purposeful design of Lenovo's industry-leading ThinkPad mobile workstations.
 

I currently have a X 120e . What are the differences between my machine and this one advertised?

The ThinkPad P50 is a portable work station. The P50 is much more powerful, has a larger screen and has a discrete graphics card. The P50 is a much more capable device.
7 years, 6 months ago
by
Posted by: 
Lenovo Product Expert