Yes, this sounds like a compatibility issue. You are correct that this system is configured such that connections for headphones and a microphone are separated. The headset you describe is configured so that both connections are within one port on the device. With the Lenovo Y-Series headset, we provide a USB connection and an adapter for 3.5mm connection as well. So for systems like this one, where the 3.5mm ports are configured separately, you can use the USB adapter. We recommend you check with Apple to see if there is a USB adapter for the headset you have and give the USB adapter a try. Also check with Apple for the headset's compatibility with Windows 10 operating system.
8 years, 3 months ago
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Lenovo Product Expert