Lenovo Product Expert

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April 21, 2014
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May 15, 2025
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Lenovo - Legion Tower 5i Gaming Desktop - Intel Core i5-13400F - 16GB Memory - NVIDIA GeForce RTX 3060 12GB LHR - 512GB SSD - Storm Grey

Built for tomorrow’s gaming worlds, Legion Tower 5i delivers blazing-fast performance via 13thGen Intel Core desktop processors and NVIDIA GeForce RTX 30 Series graphics, deeply chilled with up to 180W air cooling that stays whisper-quiet. Balance your battle station looks with the command station function with an enmeshed front bezel for enhanced airflow and an optional toolless glass panel.

What backup ups is recommended?

Hello, thank you for your question. As long as it is adequate at protecting your device, we will leave that decision to you to find the right fit for your needs, as Best Buy has a great assortment for different cases.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - ThinkPad Hybrid USB-C with USB-A Docking Station - Black

Maximize productivity with your laptop by using this universal Lenovo ThinkPad hybrid USB-C dock. Three USB 3.1 ports enable high-speed data transfers with multiple devices, and the USB-C to USB-A adapter lets you connect to non-Lenovo or previous-generation Lenovo laptops. Connect up to two 4K monitors via the DisplayPort and HDMI outputs of this enterprise-class Lenovo ThinkPad hybrid USB-C dock.

Is this compatible with an HP Envy 17 - ae1xx?

Hello, thank you for your question. That will depend on if your HP laptop has the necessary USB-C port type to deliver the functionality you expect out of this docking station. To find this out, we recommend searching for details through HP's resources.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Legion M200 Wired Optical Gaming Mouse - Black

The Lenovo Legion M200 RGB Gaming Mouse is designed for the beginners and amateur PC gamers. With an ambidextrous comfortable design, it is affordable in price but uncompromised in functionality and performance. Legion M200 features a 5-button design, up to 2400 DPI with 4 levels DPI switch, 7-color circulating-backlight and a braide d cable. It is easy-to-use and set-up without any extra complicated software.

Are the buttons on this mouse Programmable?

Hello, thank you for your question. Yes, the buttons should be programmable.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Slim Pro 7 14" 90Hz 2.5K Touch-Screen Laptop -AMD Ryzen 7 7735HS - NVIDIA GeForce RTX 3050 with 16GB Memory - 512GB SSD - Storm Grey

Take a flying leap into pro - level content creation with the Slim Pro 7, a slim, lightweight and military-grade rugged powerhouse that's built to take on the every demand of your creative process. Give some real oomph to your imagination with lightning-fast AMD Ryzen 7 processors and up to NVIDIA Studio-validated NVIDIA GeForce RTX 3050 Laptop graphics. Tackle any creative project with a stunning 14.5-inch WQXGA 90Hz IPS display.

How do you use the webcam shutter button on the right? Mine is stuck rel good and can’t even slide the button.

Hello, Chance. The switch should slide forward and backwards from the user, with one side of the slider having a red color that appears on the component itself as another indicator that the camera killswitch is activated. If you are experiencing a functionality issue, we recommend reaching out to Lenovo Tech Support at this phone number to work with a representative to propose a resolve for your problem: 877-453-6686.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Legion Tower 5i Gaming Desktop - Intel Core i5-13400F - 16GB Memory - NVIDIA GeForce RTX 3060 12GB LHR - 512GB SSD - Storm Grey

Can you upgrade the motherboard to one with a different socket, later on, IE to the new socket that will support 15th gen proccessors?

Hello, WWIA7062. There may need to be other modifications to enable this proposition. While the Legion Tower 5i features a standard mATX motherboard, other factors such a power, component compatibility and more could prevent this.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Legion Slim 5 16" Gaming Laptop WUXGA - Ryzen 5 7640HS with 16GB Memory - NVIDIA GeForce RTX 4060 8GB - 512GB SSD - Storm Grey

Equipped with AMD RyzenTM 7000 Series processors and NVIDIA GeForce RTXTM 40 Series graphics, the Lenovo Legion Slim 5 is built for students and young creatives who demand a machine that can handle both extreme pro-level gaming sessions and advanced rendering work.

I have a trouble with the keyboard, it press by itself

Hello, we are sorry to hear that you have experienced this issue with your Legion Slim. We recommend following the link below to a Lenovo Forum webpage where a user was able to get their similar issue resolved with the fixes proposed by a Lenovo Support Specialist: https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Keyboard-randomly-triggering-keys/m-p/5065104

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - IdeaPad Slim 3 15.6" Laptop - AMD Ryzen 3 with 8GB Memory - 256 GB SSD - Arctic Gray

Lenovo IdeaPad Slim 3 laptops are meticulously designed to ensure top-level performance. IdeaPad Slim 3 laptops are stylish, lightweight, highly reliable, and powered for your on-the-go work, study, or play needs.

Dropped it 10 inches on a rug, but it hit right where the cord connects, and that's where owners have problems. Have paid Lenovo over $300 for repairs; they keep sending it back still broken. Bad design; dishonest employees and policies.

Hello, Melak. We are sorry to hear that you have had a poor experience with your IdeaPad. This IdeaPad, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for yourself and other potential users. In the future, and for viewers of this post, we recommend customers that purchase through our retail partners consider their device coverage options to help protect their investment in a solution for peace of mind. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Flex 5i Chromebook Plus Laptop with Google AI - 14" 2K Touch - Intel i3-1315U - 8GB RAM - Intel UHD Graphics - 128GB SSD - Storm Grey

Take all your essentials anywhere you go with the versatile Lenovo IdeaPad Flex 5i Chromebook Plus laptop powered by the 13th Generation Intel Core processor which distributes performance where you need it most — saving you time and increasing your ability to do the things you want. With a 2x faster Intel Core processor and up to double the memory and storage, edit Google Docs, photos, and videos, while watching your favorite shows in full HD on a 1080p display. Plus, more power means faster gameplay. With a first-of-its-kind design, experience the power of a processor designed for real-world multitasking. This unique 2-in-1 convertible Chromebook Plus laptop is packed with privacy protection features that give you a peace of mind and get you started faster. The 14" screen, stylus pen support and a larger touchpad let you do more, watch more and play more at home or outside.

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Can you play Roblox on this, and if so, what's the performance?

Hello, thank you for your question. While Roblox can be downloaded through the Google Play store, performance cannot be predetermined per this Roblox system requirement webpage from their site: https://en.help.roblox.com/hc/en-us/articles/203312800-Computer-Hardware-Operating-System-Requirements | We recommend reviewing the information from the previously listed link to aid in your decision before you make a purchase.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Flex 5i Chromebook Plus Laptop with Google AI - 14" 2K Touch - Intel i3-1315U - 8GB RAM - Intel UHD Graphics - 128GB SSD - Storm Grey

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Is there a way to turn off palm recognition when on a browser? It's a little less sensitive when on Cursive, but when on any other app all it does is pick up my hand instead of the pen, which makes it so I can't rest my hand on the screen.

Hello, Meg. This feature is engrained into the OS and improves with major OS update rollouts as it has with ChromeOS 99 and onward. As a note, we recommend ensuring contact of pen tip to the screen before resting your palm down again. If your issue persists, we recommend reaching out to Lenovo Tech Support for Chromebook to work with a representative to help resolve your issue: 800-426-7378.

1 year, 2 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 14" 2.2K Multi-Touchscreen Laptop - Intel Evo Platform - Intel Core i5-1335U with 16GB Memory - 512GB SSD - Storm Grey

Maximize power with 13th Gen Intel processors in the convertible 2-in-1 design with four foldable modes, ultra-vivid colors up-to-2.2K OLED display. Plus private, secure Smart log-in & privacy shutter, FHD webcam & Smart noise cancellation for clear, crisp video calls.

When I place my hands lightly on the areas next to the keyboard and next to the track pad, I feel a slight but noticeable vibration. It feels almost like a slight electrical shock. Has anyone else experienced this?

Hello, KNG. This phenomenon is something we are unfamiliar with. Due to the uncommon, unique nature of your issue, we recommend reaching out to Lenovo Tech Support at this phone number to work with a representative for assistance: 877-453-6686.

1 year, 2 months ago

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Lenovo Product Expert