Hi, James. To be able to provide a more accurate answer, could you ask a follow up question to let us know what device you would like to reset to default settings or if you are referring to the Smart Connect app that connects the M9 to your Lenovo laptop? In the meantime, you could try to unlink, then link your M9 to the Smart Connect app again, ensuring Bluetooth and other permissions are continuously enabled to help ensure the connection between devices is stable.
1 year, 2 months ago
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Lenovo Product Expert