Lenovo Product Expert
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- Answer Count35301
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- First AnswerApril 21, 2014
- Last AnswerDecember 5, 2025
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Elevate your academic journey with the Lenovo Idea Tab Pro, powered by the MediaTek Dimensity 8300 for 60% more power*. Instantly search or translate information on your screen with Circle to Search with Google, all without switching apps, enhanced with the precision of the Lenovo Tab Pen Plus. The Lenovo Idea Tab Pro comes with the Google Gemini app. Chat with Gemini to supercharge your creativity and productivity. Get help writing, planning, learning and more. Enjoy both your studies and downtime on a stunning 12.7~ 3K display, while quad JBL speakers deliver immersive sound for your favorite shows. With all-day battery life, stay connected and entertained from class to chill time.
I did not receive any adapter in my box. Only the cable. It was advertised to provide adapter with the box. I was scammed?
Hey Harsha,
We're sorry to hear that there has been some confusion regarding this. We wish to clarify that this Idea Tab Pro does not ship with a power adapter in the box. To help with this, we've reviewed the features, specification and product image sections of the product page to ensure this is translated to all.
Please feel free to reach out to us with any other questions!
We're sorry to hear that there has been some confusion regarding this. We wish to clarify that this Idea Tab Pro does not ship with a power adapter in the box. To help with this, we've reviewed the features, specification and product image sections of the product page to ensure this is translated to all.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
Does this laptop have a backlit keyboard?
Hey Meg,
This IdeaPad 1i does not feature a backlit keyboard. Backlit keys can generally be found on our more premium product line offerings like the IdeaPad 5 or Yoga 7 series laptops.
Please feel free to reach out to us with any other questions!
This IdeaPad 1i does not feature a backlit keyboard. Backlit keys can generally be found on our more premium product line offerings like the IdeaPad 5 or Yoga 7 series laptops.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Hey I saw reviews online about many lenovo loq laptops having dead motherboard after some use. I am really worried about this. Has the problem been solved? Thanks
Hey Jet,
We appreciate your interest in our products and understand your concern. We wish to share that the LOQ 15 series, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We assure you that our quality teams are on it and there are no recent noted issues regarding motherboard function with our LOQ laptops.
Please feel free to reach out to us with any other questions!
We appreciate your interest in our products and understand your concern. We wish to share that the LOQ 15 series, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We assure you that our quality teams are on it and there are no recent noted issues regarding motherboard function with our LOQ laptops.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Make studying smoother and staying on track easier with the Lenovo Idea Tab, your AI-powered study buddy. The 11~ 2.5K display with a 90Hz refresh rate and quad Dolby Atmos speakers deliver clear visuals and rich sound for focused learning, lectures and fun. Need help on the spot? Instantly search or translate information on your screen with Circle to Search with Google, all without switching apps, enhanced by the Lenovo Tab Pen (sold separately) with 40% improved latency for smoother, more natural writing. Open the Notepad app and use Lenovo AI Notes to keep writing when you~re stuck, rephrase messy notes, or quickly summarize long content. Powered by the MediaTek D6300 with up to 70% more power*, multitasking feels smooth and effortless. Add the Pogo-pin folio keyboard for easy typing, and count on all-day battery life to keep up wherever your day takes you.
Does this Lenovo Tab have pre-installed security (like NORTON etc.)
Hey Phillip,
The Idea Tab does not feature any preinstalled security software, but by purchasing this Idea Tab with Best Buy, you get a free 6 Month Subscription to Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security + Scam Protection + VPN. You can add various security software options via their respective apps in the Google Play Store, like Norton, should you opt-in to the subscription offer.
Please feel free to reach out to us with any other questions!
The Idea Tab does not feature any preinstalled security software, but by purchasing this Idea Tab with Best Buy, you get a free 6 Month Subscription to Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security + Scam Protection + VPN. You can add various security software options via their respective apps in the Google Play Store, like Norton, should you opt-in to the subscription offer.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Big AI power. Simple to use. The MediaTek Kompanio Ultra~s 50 TOPS NPU boosts productivity and creativity with Smart Grouping, on-device image generation in the Gallery app, and more. The OLED display delivers crisp, vibrant visuals-perfect for photo editing and streaming-while quad Dolby Atmos speakers bring immersive audio. Thin, light, and built for self-starters, it lasts up to 17 hours.
Which printer will work?
Hey PR,
Many modern printers will work with Chromebooks like this Lenovo Chormebook Plus 14", but for more details, please visit the following Google Support webpage that lists models verified for compatibility with Chromebooks: https://support.google.com/chromebook/answer/12403345?sjid=17218534308843602044-NA |
Please feel free to reach out to us with any other questions!
Many modern printers will work with Chromebooks like this Lenovo Chormebook Plus 14", but for more details, please visit the following Google Support webpage that lists models verified for compatibility with Chromebooks: https://support.google.com/chromebook/answer/12403345?sjid=17218534308843602044-NA |
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Fuel your future and power your passions with the Legion 7i, available in stunning Glacier White. The Legion 7i delivers cutting-edge AI-tuned technology to power through games, streams, and everything in between. Equipped with the latest Intel Core Ultra processors, next-gen NVIDIA GeForce RTX graphics, and Lenovo AI Engine+ with dedicated Lenovo AI Core (LA3), the Legion 7i maximizes FPS, enhances streams, and speeds through projects with ease. Seamlessly engineered to stay cool and quiet, it~s powered by Legion Coldfront: Hyper. Lenovo PureSight OLED gaming displays offer breathtaking visuals, low latency, and precise color accuracy while extending battery life. Legion Space introduces a new software suite with integrated AI experiences. Thinner, lighter, and built for gamers on the go, the Legion 7i is the perfect companion for all your pursuits.
What is the TGP of the GPU? What's the max watts it can draw
Hey Randy,
The RTX 5070's noted TGP is 115W, and the max wattage for the Intel CPU is up to 160W.
Please feel free to reach out to us with any other questions!
The RTX 5070's noted TGP is 115W, and the max wattage for the Intel CPU is up to 160W.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
The Legion Tower 5 is designed to grow with your ambitions. Equipped with an AMD Ryzen 7000 processor and NVIDIA GeForce RTX graphics, it delivers stunning real-time ray tracing and AI-powered DLSS for hyperrealistic visuals. Up to 180W Legion Coldfront cooling keeps your system cool and quiet during intense gaming and streaming sessions.
Hi, I’m interested in purchasing this but i saw that it has an 850W power supply, but I can’t find any information about its brand, model, or efficiency certification (for example, whether it’s 80 PLUS Gold, Bronze, or Platinum).
Hey Grant,
While this Legion T5i's 850W PSU doesn't have an 80 PLUS® standard noted, we can share that it's labeled at 90% efficiency internally.
Please feel free to reach out to us with any other questions!
While this Legion T5i's 850W PSU doesn't have an 80 PLUS® standard noted, we can share that it's labeled at 90% efficiency internally.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
Can I upgrade to windows 11pro and what cost? Do I need an additional docking station to hook it to my desktop monitors, keyboard etc and ethernet?
Hey Danielle,
You can upgrade this Yoga 9i 2-in-1 Aura Edition to Windows 11 Pro. We cannot discuss pricing in this medium, but you can visit the following Microsoft Support webpage to learn how to upgrade with pricing listed within the Microsoft Store: https://support.microsoft.com/en-us/windows/upgrade-windows-home-to-windows-pro-ef34d520-e73f-3198-c525-d1a218cc2818 | Also, whether or not you would need a docking station would depend on the number of connected devices and what type of connections they may use specifically, but an adapter would be needed nonetheless for an ethernet connection, i.e., USB-A or USB-C to ethernet. It would be convenient to have a Thunderbolt 4 dock or USB-C dock as a one-cable connection solution for your workstation, enabling you to connect ethernet, keyboard and mouse, and external displays in one.
Please feel free to reach out to us with any other questions!
You can upgrade this Yoga 9i 2-in-1 Aura Edition to Windows 11 Pro. We cannot discuss pricing in this medium, but you can visit the following Microsoft Support webpage to learn how to upgrade with pricing listed within the Microsoft Store: https://support.microsoft.com/en-us/windows/upgrade-windows-home-to-windows-pro-ef34d520-e73f-3198-c525-d1a218cc2818 | Also, whether or not you would need a docking station would depend on the number of connected devices and what type of connections they may use specifically, but an adapter would be needed nonetheless for an ethernet connection, i.e., USB-A or USB-C to ethernet. It would be convenient to have a Thunderbolt 4 dock or USB-C dock as a one-cable connection solution for your workstation, enabling you to connect ethernet, keyboard and mouse, and external displays in one.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
is It soldered memory and is memory upgradable
Hey Bubba,
One memory (8GB) is soldered to systemboard, with one DDR4 SO-DIMM slot that features an 8GB SO-DIMM memory module that can be swapped out to upgrade memory.
Please feel free to reach out to us with any other questions!
One memory (8GB) is soldered to systemboard, with one DDR4 SO-DIMM slot that features an 8GB SO-DIMM memory module that can be swapped out to upgrade memory.
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
Can Co-Pilot functions be restricted or hidden? I have not found it useful on my current machine.
Hey BILL3,
Yes, you can adjust Copilot settings by opening the Copilot app > Select the Open Sidebar button at the top of the app window > then select Settings to adjust what you desire. Also, if you'd prefer, you can uninstall the Copilot app altogether. To learn how to do so, please visit the following Microsoft Support webpage that shares steps on how to remove programs from Windows 11 based devices like this Lenovo Yoga: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98 |
Please feel free to reach out to us with any other questions!
Yes, you can adjust Copilot settings by opening the Copilot app > Select the Open Sidebar button at the top of the app window > then select Settings to adjust what you desire. Also, if you'd prefer, you can uninstall the Copilot app altogether. To learn how to do so, please visit the following Microsoft Support webpage that shares steps on how to remove programs from Windows 11 based devices like this Lenovo Yoga: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98 |
Please feel free to reach out to us with any other questions!
3 weeks, 4 days ago
by
Posted by:
Lenovo Product Expert