Lenovo Product Expert
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- Answer Count36260
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- First AnswerApril 21, 2014
- Last AnswerMarch 5, 2026
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Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
My laptop had to be sent to your repair center twice in less than six months. Obviously, a lemon. What will you do to ensure future satisfaction? As of now I have zero confidence in your products or service.
Hey,
We're sorry to hear that your wife has run into these issues. We understand your concern. We strive to provide the best experience possible, and we apologize that this hasn't been the case for you, along with losing your confidence in our products and services. When systems are sent in for service, our Customer Care teams funnel the information to our quality teams to compile data, looking for correlations and resolving any widespread issues with our systems. Providing quality systems is a pillar of our brand, and to help ensure your satisfaction, these statements, along with the fact that we will be here to support you every step of the way, are steps that we hope you will take to build confidence in us again.
Please feel free to reach out to us with any other questions!
We're sorry to hear that your wife has run into these issues. We understand your concern. We strive to provide the best experience possible, and we apologize that this hasn't been the case for you, along with losing your confidence in our products and services. When systems are sent in for service, our Customer Care teams funnel the information to our quality teams to compile data, looking for correlations and resolving any widespread issues with our systems. Providing quality systems is a pillar of our brand, and to help ensure your satisfaction, these statements, along with the fact that we will be here to support you every step of the way, are steps that we hope you will take to build confidence in us again.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Fuel your future and power your passions with the Legion 7i, available in stunning Glacier White. The Legion 7i delivers cutting-edge AI-tuned technology to power through games, streams, and everything in between. Equipped with the latest Intel Core Ultra processors, next-gen NVIDIA GeForce RTX graphics, and Lenovo AI Engine+ with dedicated Lenovo AI Core (LA3), the Legion 7i maximizes FPS, enhances streams, and speeds through projects with ease. Seamlessly engineered to stay cool and quiet, it~s powered by Legion Coldfront: Hyper. Lenovo PureSight OLED gaming displays offer breathtaking visuals, low latency, and precise color accuracy while extending battery life. Legion Space introduces a new software suite with integrated AI experiences. Thinner, lighter, and built for gamers on the go, the Legion 7i is the perfect companion for all your pursuits.
Can you charge this laptop via usb C power supply?
Hey Nate,
The Legion 7i's USB-C ports do support USB Power Delivery for charging (up to 100W). To note, this unit was not designed with USB-C charging solely in mind, and by not delivering a high enough wattage to the Legion 7i (around 200W+), your system may charge slower, and even during strenuous workloads the battery may drain faster than the 140W or lower USB-C charger can supply and performance may drop during that time. When charging via USB-C, we recommend utilizing the system's MUX switch to toggle the GPU working mode so that the NVIDIA graphics isn't drawing power, and to limit depending software usage like video editing, rendering, and gaming to reduce the risk of negative battery charging.
Please feel free to reach out to us with any other questions!
The Legion 7i's USB-C ports do support USB Power Delivery for charging (up to 100W). To note, this unit was not designed with USB-C charging solely in mind, and by not delivering a high enough wattage to the Legion 7i (around 200W+), your system may charge slower, and even during strenuous workloads the battery may drain faster than the 140W or lower USB-C charger can supply and performance may drop during that time. When charging via USB-C, we recommend utilizing the system's MUX switch to toggle the GPU working mode so that the NVIDIA graphics isn't drawing power, and to limit depending software usage like video editing, rendering, and gaming to reduce the risk of negative battery charging.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
Does it come with Microsoft Excel and Word
Hey,
The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 |
Please feel free to reach out to us with any other questions!
The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 |
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Lenovo Idea Tab Plus is designed to fit your style and power your study. With a thin, lightweight build and a choice of three fresh colors, this tablet feels personal from the start. The 12.1" display with 800nits HBM brightness and 96% DCI-P3 color keeps everything sharp and vibrant, even outdoors. AI-powered study tools and the responsive Lenovo Tab Pen help elevate focus and make note-taking feel smooth and natural.
will this tablet sync with spectrum services?
Hey mawmaw,
The Idea Tab Plus features Wi-Fi connectivity, which can enable wireless internet access over Wi-Fi using internet service provider Wi-Fi points and your home Wi-Fi router.
Please feel free to reach out to us with any other questions!
The Idea Tab Plus features Wi-Fi connectivity, which can enable wireless internet access over Wi-Fi using internet service provider Wi-Fi points and your home Wi-Fi router.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Blend style with functionality for your home with this sleek all-in-one desktop. This space-saving unibody design features a stunning 23.8" FHD display with ultra-thin 3-side bezels. Powered by an Intel N100 processor, the Lenovo A100 is perfect for everyday tasks at a great value.
can you play dvd's on this computer
Hey,
The A100 does not feature an optical drive to play DVDs, but you can add an external optical drive to use discs if you'd like.
Please feel free to reach out to us with any other questions!
The A100 does not feature an optical drive to play DVDs, but you can add an external optical drive to use discs if you'd like.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by ultra-fast AMD Ryzen 5 7000 Series Mobile Processors on selected models. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 9 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
Is it Windows 11 capable?
Hey Worldd,
Yes, this IdeaPad 1 ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
Yes, this IdeaPad 1 ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Level up with the Yoga Slim 7x! It's not just smart ~ it's your creative sidekick that knows what you need before you do. Crafted for creatives, this laptop is the tech you've been dreaming of. Not just keeping up, but setting the pace, this sleek AI powerhouse is shaping the future, making every moment of creation as bold as your ideas. Welcome to the next evolution of computing.
How hard is it to add RAM to this computer?
Hey robo122,
The memory with this model is soldered to the systemboard.
Please feel free to reach out to us with any other questions!
The memory with this model is soldered to the systemboard.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - IdeaCentre Mini Desktop - Intel Core 7 Processor 240H - 16GB Memory - 512GB SSD - Luna Grey
Transform your home into a hub of productivity and entertainment with IdeaCentre Mini, powered by Intel Core processors for seamless multitasking. Its quiet operation and compact design ensure your living space remains serene and organized, allowing you to effortlessly switch from work projects to streaming your favorite shows without missing a beat.
Does this have built in speakers
Hey,
The IdeaCentre Mini does not feature built in speakers, but it does have an audio output jack and Bluetooth connectivity, enabling multiple options for audio output.
Please feel free to reach out to us with any other questions!
The IdeaCentre Mini does not feature built in speakers, but it does have an audio output jack and Bluetooth connectivity, enabling multiple options for audio output.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ, your gateway to an extraordinary gaming experience. Powered by an AMD Ryzen processors and NVIDIA GeForce RTX 40 series laptop GPU, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ.
Is it a socket for additional SSD on the motherboard?
Hey Quinn,
You can add another drive, as the system ships with an open M.2 2280 SSD storage slot.
Please feel free to reach out to us with any other questions!
You can add another drive, as the system ships with an open M.2 2280 SSD storage slot.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ, your gateway to an extraordinary gaming experience. Powered by an AMD Ryzen processors and NVIDIA GeForce RTX 40 series laptop GPU, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ.
Can I add second ssd there?
Hey Quoby,
You can add another drive, as the system ships with an open M.2 2280 SSD storage slot.
Please feel free to reach out to us with any other questions!
You can add another drive, as the system ships with an open M.2 2280 SSD storage slot.
Please feel free to reach out to us with any other questions!
2 months ago
by
Posted by:
Lenovo Product Expert