Minnie - We are sorry to hear that you are having an issue with the VTech CS6114. The new voicemail indicator of this model is referring to a Voicemail service from you telephone company. You may contact you telephone service provider on how to retrieve the messages on your Voicemail service with them. If you already tried reviewing your Voicemail messages from you telephone company, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: CS6114. Thank you! - VTech Support
3 years, 8 months ago
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VTech Baby Monitors Team