MrSamsung

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June 2, 2009
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Samsung - DVD Player with HD Upconversion - Black

This DVD player features 1080p upconversion for watching standard-definition DVDs in high-definition and DTS and Dolby Digital decoders for a lush soundscape.

records ?

will this DVD record off my TV ? how can I tell which ones does ?

This model will not record television shows or other media to a DVD disc.

The box or item description will usually indicate a DVD recordable unit that would allow you to have capabilities to connect or record from a standard definition recording device.

There are products like this currently on the market, so we recommend that you inquire further with your local Best Buy salesperson or Geek Squad Agents.

Thanks for your interest in Samsung products.

Mr. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 55" Class - LED - 1080p - 120Hz - Smart - HDTV

This Samsung 55" LED HDTV features 1080p resolution and Clear Motion Rate 240 technology, so you can enjoy your favorite movies and more in stunning detail. Two 10W speakers provide a lush soundscape. Smart TVGet a world of instant entertainment on this smart TV. Connect to the Internet and stream movies, listen to music and access a wide variety of other content on your HDTV.Learn more about smart products.Netflix Pandora Facebook Twitter Flickr

Connecting to WiFi

I am ususally pretty tech savy but I cannot for the life of me find how to connect this tv to my wireless network. Under what setting or menu option is this feature located?

In the TV's menu, the WiFi settings will be located under the "Network" sub-section. If you require additional assistance, please contact a Geek Squad associate or Samsung Support.

-MrSamsung

12 years, 11 months ago

Posted by:

MrSamsung

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SamsungHQ

Samsung - Refurbished Smart Blu-ray Player

Enjoy your favorite movies with this Samsung Blu-ray player that upscales DVDs to HDTV quality with crystal-clear picture and pristine audio for an enhanced entertainment experience.This product has been refurbished. Smart Blu-ray PlayerGet a world of instant entertainment with this smart Blu-ray player. Connect to the Internet and stream movies, listen to music and access a wide variety of other content on your HDTV.Learn more about smart products.PandoraYouTubeCinemaNow Learn more.

What kind of warrenty comes with a refurbished unit ?

was wondering what kind of warrenty comes with a refurbished unit, and why is it refurbished ?

Refurbished, open box or returned units may have a different warranty than a product that was sold new in the box. We recommend contacting the retailer directly to find out more details on any given products prior to purchase.

As to why the product is refurbished, sometimes it was returned from a customer who was either unable to operate the machine, decided they didn't want it or had a possible malfunction that was checked and fixed from an authorized repair process.

Thanks for your interest in Samsung products.

Mr. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

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SamsungHQ

Samsung - 3D Wi-Fi Built-In Blu-ray Player

Learn moreabout Magnolia PremiumInstallation Enjoy arresting visuals with this Samsung BD-E6500ZA Blu-ray player with built-in Wi-Fi that features 3D technology for an immersive home entertainment experience. The 7.1-channel audio output delivers brilliant audio. Smart Blu-ray PlayerGet a world of instant entertainment with this smart Blu-ray player. Connect to the Internet and stream movies, listen to music and access a wide variety of other content on your HDTV.Learn more about smart products.Pandora>YouTube 3D Wi-Fi Built-In Blu-ray Player

Full Functioning Netflix

Does this product have a full-functioning Netflix (like Apple TV), or does the Netflix with this product simply use an Instant Queue only?

Netflix is responsible for creating and updating the app each one of the Samsung Blu-ray players and televisions, so features can always vary. That said, in the 2012 Smart Hub platform, mostly Netflix offerings allows you the ability to search for individual movies on the device and also has a robust feature offering that allows you to view recommendations from Netflix.

Thanks for your interest in Samsung products.

Mr. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 3D Wi-Fi Built-In Blu-ray Player

normal dvds

will this device play regular and blu-ray as well as 3d blu-rays

Yes, 3-D Blu-ray discs, Blu-ray discs, DVDs, and audio CDs can all be played in this player.

Thanks for your interest in Samsung products.

Mr. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel

This microwave features 12 sensor cooking options to effectively cook, defrost and reheat a variety of foods. The turntable can be turned on or off for versatile cooking options.

Touch Control Panel Sensitivity

Can you adjust the sensitivity on the Touch Control Panel on the SMH1816S? Have to push the buttons kind of hard and several times?

Thank you for the question. There is no adjustment for the sensitivity of the buttons on the SMH1816S. Please keep in mind that if the buttons were too sensitive the microwave might be turned on unintentionally, which could damage it. That said, if the buttons are not working consistently, I would suggest contacting 888-BEST BUY or 800-SAMSUNG to speak with an agent who can help determine whether service is necessary.

- Ms. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 30" Self-Cleaning Freestanding Electric Convection Range - White

Prepare a variety of meals with this Samsung NE595R0ABWW electric convection range that features 5 cooktop elements, including 2 dual elements and a simmer burner. Steam Quick mode makes cleanup simple.

Is this the same model?

We are looking for model # NE595ROABWD. You have Model: NE595R0ABWW.

Thank you for the question. NE595R0ABWW is the actual model number for this white range which may also be referred to as NE595ROABWD.

- Ms. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 4.8 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer - Platinum

Take care of large loads with this Samsung top-loading washer that features a 4.8 cu. ft. capacity and 13 cycles to accommodate a variety of fabrics. VRT (Vibration Reduction Technology) Plus enables installation in a 1st- or 2nd-floor laundry room.

Why don`t all the top end washers have the Power Foam Technology?

It would seem they all should have this feature. It`s like saying the other models won`t get the clothes as clean

Thank you for the question. Power Foam helps to pre-dissolve detergent so it penetrates fabrics more quickly and can enhance cleaning performance. However, it's worth noting that models without it are still very effective in cleaning as evidenced by the fact that it was Samsung's full line-up of washers that earned the prestigious JD Power & Associates Overall Customer Satisfaction Award for the past four years (2009-2012).

As with any product line-up, this is one of many features that are offered as an option for customers to choose from. While the current top load models do not offer this feature, if having the Power Foam feature is important to you, you may want to consider one of several front load models that do have it, including the WF405, WF455 and WF457.

We appreciate you considering Samsung,
Ms. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 3.6 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - White

Thoroughly clean your laundry with this Samsung high-efficiency front-loading washer that features a 3.6 cu. ft. capacity and 9 cycles to accommodate a wide variety of fabrics. The digital controls enable easy operation.

Does the steam dryer need to be hooked up to a water source?

Yes, the DV365 does need to be connected to a water source in order to use the Steam feature. The dryer comes with a "Y" connector and hoses to connect it either to the cold water inlet on the washer, or directly to your home's cold water supply.

Thank you for your interest,
Ms. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.

Door latches

We just purchased this fridge and noticed that the latch in between the French doors doesn't close properly. Has anyone else experienced this?

I'm sorry to hear the doors on your new RF220NCTASR may not be closing properly. It's possible that this is due to the refrigerator not being level. Please try adjusting the front leveling legs after placing a carpenter's level on one of the shelves. The bubble in the level should be perfectly centered left to right. Please refer to page 15 of the user manual for more information. If this does not help to resolve the issue, please call 888-BEST BUY or 800-SAMSUNG for further assistance.

Thank you,
Ms. Samsung

12 years, 11 months ago

Posted by:

MrSamsung

from

SamsungHQ