JohnINSG

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February 17, 2011
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April 26, 2013
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JohnINSG's Answers

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how can i change input without the remote control

i have the Insignia IS-HDPLTV42. the remote control was broken somehow the input got changed and i cant get it back to TV. how do i change it back

You should be able to adjust the input via the on screen menu, accessible using the controls on the front of your TV.

12 years, 4 months ago

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JohnINSG

Portable DVD Players

NEED BATTERY PACK FOR INSIGNIA IS-PD101351 9"PORTABLE

You can find a complete list of available parts, including the battery pack, at http://www.partstore.com/Model/Best+Buy+Company+Incorporated/Insignia/ISPD101351.aspx.

12 years, 5 months ago

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JohnINSG

LCD TVs

Having problems with my lcd insignia.

my insignia telvision has sound but no piucture the background is white. what can I do or how can best but help me.

Try this: turn your TV off and unplug it for at least one hour. If the problem persists afterward, your TV will likely require repairs. If your TV is 37" or less, service can be obtained by carrying the TV in to your local Geek Squad. If your TV is larger, please call our Product Support team at 877-467-4289 to schedule a technician to visit your home.

12 years, 6 months ago

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JohnINSG

Remote Controls

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where can i find an insignia remote control?

Need a new remote control for my 52 inch insignia tv, where can i find one? The old one got chewed by the dog.

You may purchase a replacement remote control at www.PartStore.com. On the main page, fill in Insignia as the brand and your TV model number for a listing of available parts. I hope this helps.

12 years, 7 months ago

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JohnINSG

TV & Home Theater Services

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remote Setup for Insignia

I like to setup my Insignia NS-55E790A12 LED Tv. I have cablevision and I would like for the remote to work to do volume and turn it off simultaneouly.

For Cablevision, try codes 068, 069, 078, 096, 100, 164, 168, 229, 026. If the codes don't work, we recommend using your universal remote control's scan or learning feature to find a working code.

12 years, 7 months ago

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JohnINSG

TV & Home Theater Services

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Why won't my Insignia tv turn on? Cable box is on.

My tv is a few yrs. old, purchased at Best Buy in Hyannis. It was working perfectly last night. this a.m. It will not turn on. We checked circuit breakers and plugs. Could it just have died during the night? Our power did not go off.

Try this step to reset your TV: unplug the TV for at least an hour, then plug it in and turn it on. If there is still no result, your TV will require repairs. If your TV is 37" or less, service can be obtained by carrying your TV in to the place of purchase. Remember to bring along your receipt for validation of the warranty. If your TV is larger, please call our Product Support team at 877-467-4289 for further assistance.

12 years, 7 months ago

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JohnINSG

TV & Home Theater Services

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is the insignia sound bar compatible with lg 60 in plasma tv?

purchased the insignia sound bar on wednesday. currently on 3rd device and still cannot work. verified that hook up was correct and tested the sound bar before leaving the store. any suggestions?

If you have verified that the sound bar is not defective and it is connected properly, I recommend contacting your TV manufacturer for assistance as it may be at fault. You may contact LG at 800-243-0000.

12 years, 8 months ago

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JohnINSG

GPS Installation

Insignia GPS Subscriiption

I have an insignia GPS model ns-cnv20. It has google link. How do I renew the subscription

Please call our Product Support team at 877-467-4289 for assistance with your connected GPS subscription.

12 years, 8 months ago

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JohnINSG

TVs

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Leaving a lcd tv on.

I have a Insignia 47 in lcd tv. If I am leaving the room for 10 to 20 minutes, should I turn the tv off? Does this hurt the tv or does leaving it on hurt it more. (Shorter life)?
Thanks

You should encounter no issue leaving the TV turned on and unattended for 10-20 minutes.

12 years, 8 months ago

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JohnINSG

TVs

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I have an Insignia HD tv that is almost 2 years old. Every once in awhile, it will just shut off in the middle of a show for no reason.

The sleep timer is set to off, and I can't see any other trouble shooting for this type of problem. Any suggestions?

Try these steps: restore your TV to factory defaults via the on screen Menu. Power-cycle your TV by turning it off and unplugging it for an hour. If the problem persists after these steps, your TV may require repairs. Consult your factory warranty documentation for full details, but generally speaking, if your TV is 37" or less, you may carry it in to the place of purchase to pursue service options. For TVs larger than that, please call our Product Support team at 877-467-4289 for assistance in scheduling a technician to visit your home. Please remember to have your original receipt available for warranty validation.

12 years, 8 months ago

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JohnINSG