Hello - this is Nancy at GE and I am happy to help you. We recommend using new washer hoses with a new washer; however, most inlet hoses will fit most washers. I hope this helps! Thanks for checking with us!

Hello Krc - this is Nancy at GE and I am happy to help you.

The dual-action agitator provides a gentle dual wash action with every cycle. However, the Casual or Colors Light Cycles will be the most gentle on your clothing.

I hope this helps! Thank you for contacting GE!

Hi-this is Sue from GE. Thanks for reaching out to us regarding your GE washer GTWN2800DWW. We can certainly understand your concern and apologize for any inconvenience this may have caused you.

The washer will pause during the wash and spin cycles. The washer alternates between agitate and soak during some wash cycles to get your clothes cleaner with less wear. The washer may pause during the spin cycle to remove soapy water more efficiently. If there is no power to the washer, check the plug to make sure it is fully inserted into the outlet and check the circuit breaker-flip it off and back on to reset. You may need to check the drain as well for any restriction or kink in the hose. The top of the drain outlet should be less than 6ft. above floor.

You may want to view the troubleshooting tips in the owner's manual. Here is the link:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90435-1.pdf

For additional assistance, we encourage you to contact GE Consumer Service at 1-800-432-2737.

I hope this is helpful!

Hi joonzmoon-this is Sue from GE Appliances. Thanks for your purchase. We are glad to help. The Delicate cycle allow "special care" items to be washed delicately. For lingerie and fabrics requiring special care, this cycle has a gentle wash and a slow spin. The cycle sequence is: fill, gentle agitation, drain, slow spin, fill, gentle agitation to rinse, drain, and gentle spin. We encourage you to take advantage of your 1- year warranty and contact GE Consumer Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/-We apologize for any inconvenience. Thanks for reaching out to us!

Hello El Papa - this is Nancy at GE Appliances and I am happy to help you.
Any size comforter will wash properly in our top load washers as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. I hope this helps! Thanks for checking with us!

Hello,

This is Michelle with GE and I am happy to help.

Here are some possible causes/solutions for this issue:

* Overloading the machine. Clothes must move freely for detergent to be released from the fabrics. Towels especially need to be the appropriate size load for the water level because they hold detergent.
* Liquid fabric softener may be used to remove suds because its content chemically defeats suds.
* Liquid detergent may be selected. Liquid detergent dissolves easier.
* Choose the optional rinse (or re-rinse by setting the timer back to rinse) when needing to remove extra soap residue.

Thank you for checking.