A:
We're sorry to hear that you're having this problem.
At this time, there isn't a way, setting or function that would fix this symptom. While we regret that shipping may not have been fast, we don't have a troubleshooting option for this.
Please contact the Best Buy Geek Squad or your salespereson for further assistance. If you'd like, we can always have a technician dispatched to your house (in the U.S.) by calling 800-SAMSUNG, too.
--Mr.Samsung