A:
The Slingbox 350 is compatible with Windows 8 in desktop mode, and Verizon FiOS. For more information on supported systems, take a look at this article: http://support.slingbox.com/get/KB-2000075.html
I'm sorry for any difficulty you had in reaching a member of our support staff. We were seeing longer-than-normal delays, due to the holidays, but those issues should now be resolved.
Please contact our support team, if you have further questions.