30 Questions & 81 Answers
for Samsung - 51" Class (50-3/4" Diag.) - Plasma - 720p - HDTV
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AllQ:
Bought this tv 13 months ago and now went out while watching, will not turn back on and there is no lights lit. Tv just flickers when you unplug and plug it in again. I am not sure what to do next paid $599 last year on sale, If you says its more than $200 to fix I will just trash it. Tried 2 different outlets and still nothing from tv, no response from remote or tv power button, and no red led lit on tv anymore. Please advise!by
Posted by:
jim
from
boston
10 years, 7 months ago
Answers
A:
I tried to register tv online and call samsung for warranty and they says sorry twelve months is up. They advise taking it to samsung authorized repair shop and they should be able to repair it, but they dont know how much it will cost, Had a local tv repair shop look at it and they said power supply and logic boards are fried. It will cost $300 to fix it so I guess I will get a new HD LED 60" now, and never again a Samsung.by
Posted by:
jim
from
boston
10 years, 7 months ago
A:
We're sorry to hear that you're having trouble with your television. Naturally, we never like to hear these kinds of stories, but we can assist you.If you haven't already, log onto the Samsung.com U.S. website and register the television online. Doing so will give you an additional 3 months of warranty, and if you bought the TV new, it would have come with 12 months of warranty coverage. Registering will give you an additional 3 months.
After you register, call the Samsung customer service center at 800-SAMSUNG, mention that you registered your model and ask if they could cover a repair for your television.
We appreciate your support of our products, and we look forward to assisting you.
--Mr.Samsung
10 years, 7 months ago
by
Posted by:
jim1981
from
massachusetts
10 years ago
Answers
A:
YES-it has HDMI and USB inputs9 years, 3 months ago
A:
Yes. We currently use our Roku2 with the TV.by
Posted by:
from
dallas, tx
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9 years, 3 months ago
A:
I would think so. All you need is an HDMI port. The Roku should do the rest.10 years ago
A:
I've been using a Roku for several months without a problem, But found that buying a HDMI cable gave a better picture. I got both on sale online from Bestbuy for less than $50.10 years ago
6 answers
This tv only has 2 hdmi outputs, how can I connect my cable, DVD player and netflix to it?
by
Posted by:
Anonymous
10 years ago
Answers
A:
The TV has a standard cable input, 2-HDMI inputs, a USB input, and one set of RCA inputs. YOU will have to determine the best configuration of how your components need to attach to the TV. A common configuration of components might be: Cable box to cable input, DVD player to RCA or HDMI, and Netflix (assume Roku) to HDMI. Anyway, you should get the gist of the answer.9 years, 3 months ago
A:
If you go ahead and upgrade to a blu ray player you can still play DVDs on it and have Internet acess for Netflix.by
Posted by:
from
Branson, MO
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9 years, 4 months ago
A:
Sorry. I Only have cable and dvd player, both connected.by
Posted by:
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9 years, 4 months ago
A:
Buy a hdmi splitter for about $20. You can plug in additional 4hdmi devices.by
Posted by:
from
Boston,Ma
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9 years, 9 months ago
A:
Cable in one HDMI, DVD in the other, Netflix should be on your DVD player and doesn't need HDMI separate.by
Posted by:
from
Irvine CA
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9 years, 9 months ago
A:
You can purchase a cable that has extra HDMI outputs on it so that when you plug one end into the TV the other end will have 2, 3 or 4 HDMI connections on it.by
Posted by:
from
Oklahoma City
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9 years, 11 months ago
Q:
I connected an external sound system and want to turn off the tv speakers completely. I haven't been able to figure out how to do that.by
Posted by:
Pat
10 years, 5 months ago
Answers
A:
All you need to do is use your TV remote and lower the sound to 0. This will turn off the TV sound and only your external system will work.by
Posted by:
from
Lotus
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10 years, 5 months ago
A:
The audio menu allows you to turn off the speakers by choosing "External" speakers in the Audio menu. "Internal" would be the settings for the onboard speakers.Thanks for your support of Samsung products.
--Mr.Samsung
10 years, 5 months ago
Q:
What are the off air capabilities of this unit and is a remote control included?by
Posted by:
John
from
Milwaukee
10 years, 7 months ago
Answers
A:
remote control is included, can't answer your vhf/uhf question.by
Posted by:
from
naperville, il
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10 years, 7 months ago
A:
This model has a digital OTA tuner, so you can enjoy digital pictures from your local stations free of charge over the air.You can see which stations are nearby, if you enter your zip code in this link:
http://transition.fcc.gov/mb/engineering/dtvmaps/
And a remote control is definitely included.
Thanks for your interest in Samsung televisions.
--Mr.Samsung
10 years, 7 months ago
by
Posted by:
Anonymous
10 years, 11 months ago
Answers
A:
51 inches wide by 31 inches tall by 13 inches deep, and about 42 lbs.by
Posted by:
from
Mineral, VA
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10 years, 9 months ago
A:
The shipping size for this model is: (W x H x D) 50.9" x 31.9" x 13.0"Thanks for your interest in Samsung televisions.
--Mr.Samsung
10 years, 11 months ago
Q:
I just don't feel that I get a very bright picture with this set. For example whites are not white, and I notice on Basketball games that the maple wood floors look darker than compared to my 42" LCD set that I replaced this one with. I do not get nearly as bright or clear of picture and perhaps that is just in the difference between a LCD compared to a Plasma. I am in a dark room, usally no lights on and no windows in the room and I am using the Dyanamic setting with the factory defaults. Any thoughts or suggestions?by
Posted by:
Anonymous
11 years, 1 month ago
Answers
A:
Definitley need to work with the video settings, NO WAY your LCD has better color or whites, especially in dark rooms. Simply play with video settings. I have this TV and its bright and clearby
Posted by:
Imsteelerfanohyeah
from
Vancouver Wa
10 years, 10 months ago
A:
To adjust the brightness of your picture, you will have two options: if available, adjust the “Backlight” option in the “Picture” submenu in the TV’s menu and/or “Brightness” in the same submenu. If you are still having an issue with the picture, please contact the Geek Squad or Samsung Support.-MrSamsung
by
Posted by:
from
SamsungHQ
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11 years, 1 month ago
by
Posted by:
Anonymous
10 years, 10 months ago
Answers
A:
There is one UBS 2.0 port and two HDMI ports. There is no wi-fi or ethernet connection.by
Posted by:
from
Milford, Ma
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10 years, 9 months ago
A:
Some streaming may be possible wirelessly, however USB or screen-to-screen wireless is not possible. If you want to see your computer's screen on the TV, you need a wired connection.Thanks for your interest in Samsung products.
--Mr.Samsung
10 years, 10 months ago
by
Posted by:
Anonymous
11 years ago
Answers
A:
No.by
Posted by:
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9 years, 4 months ago
A:
No, there is not a build in dvd player.by
Posted by:
JamesTx
from
Houston, TX
10 years, 10 months ago
A:
No this model does not have a built-in DVD player.For a low additional cost, we would recommend investing in a Blu-Ray player, which allows you to take full advantage of High Definition playback on this HD plasma TV. Blu-Ray players from Samsung can also play DVDs and CDs as well.
Thanks for your interest in Samsung televisions.
--Mr.Samsung
by
Posted by:
from
SamsungHQ
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11 years ago
Q:
Do it have picture in picture and split screen?by
Posted by:
Anonymous
10 years, 10 months ago
Answers
A:
Yes it doesby
Posted by:
from
Minneapolis, MN
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10 years, 10 months ago
A:
The televisions have not had the Picture-in-Picture feature for a few years now, except for some very few models. Most of the Cable and Satellite boxes, however, have this ability and allow you to view two shows (or even more) simultaneously.Thanks for your interest in Samsung televisions.
--Mr.Samsung
10 years, 10 months ago
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