A:
Did you down-load all of your channels on your TV?. This must be done for each and every TV you have hooked-up to the Amplifier.
1)First the Antenna must be aimed - like where do your main signals come from? So do a search for Transmitter locations by going to https://www.antennasdirect.com/transmitter-location. It locates it by Zip code and how high your antenna is located. So if you're on the 3rd floor of your house - and you mounted the antenna in your attic just say (30 feet). You will get a read out and it will suggest the antenna you should pick for your area. I did not choose what they recommended - I chose CLEARSTREAM 2V.
2) once you aim the antenna - and run your cables to the amplifier in-locations, and a cable to your antenna, plug it in. If you don't have an AC adaptor - you probably threw it out with the package. All amplifiers come with an adaptor. Best Buys products, especially Rocketfish all have an AC adapter. That's why they call it a powered amplifier. (electricity). The package it comes in is small and the adapter is small., but everything is in one box. Open it up in the store first in front of the sales person so you both know it's there. 3) 3rd step down load your channels on your TV or your Digital converter box (maybe both if TV is new) - because it has to pick up the signals from the Antenna you just Aimed. New location or new Antenna - new download of channels is always required. Make sure you secure the antenna after its aimed properly so you don't have to do this task over again. 4) make sure amplifier is plugged in to an outlet and that outlet has electrical power going to it - use a table lamp if need be. Good luck - I got 66 channels - but the amplifier must be powered-up!