GoPro Support

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March 1, 2018
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GoPro - HERO7 White HD Waterproof Action Camera - White

Share your adventures with this GoPro HERO7 White camera. This rugged, waterproof device stands up to extreme conditions and takes Full HD footage that's consistently smooth and steady thanks to the advanced image stabilization technology. The convenient touch-screen and voice control options make it easy to capture the moment with this GoPro HERO7 White camera.

This camera has GPS included? So Am I able to see a speedmeter on my videos riding my bike? Thanks

The HERO7 White does not have the GPS function. For that feature, you'll want to get the HERO7 Silver or the HERO7 Black. Once GPS is turned on and the signal is locked, you can capture the GPS data and use that data to create gauges as overlays on your videos.

5 years, 2 months ago

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GoPro Support

GoPro - HERO7 Black Sleeve + Lanyard - Black

Keep your grip with this GoPro sleeve and lanyard. Its adjustable lanyard attaches to your gear, fits around your wrist and even lets you wear your GoPro like a necklace. The silicone sleeve fits snugly and maintains functionality without added bulk. This GoPro sleeve and lanyard set is compatible with the HERO5, the HERO6 and the 2018 HERO.

Do I need a sleeve to attach my GoPro hero 7 black to my GoPro tripod? I think the salesperson at BB removed the sleeve when he removed the GoPro from the dissplay box and put it into my waterproof case. Tomorrow 0600 need to use. Any Help?

You don't need the Sleeve to connect a GoPro to a tripod. You would use the Frame that came with your GoPro, and you'll also need an adapter (look for the GoPro Tripod Mount) that converts the screw on a standard tripod to a GoPro connector. If you're using a GoPro tripod though (like a Shorty), you're all set.

5 years, 2 months ago

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GoPro - HERO7 Silver 4K Waterproof Action Camera - Silver

Record your adventures with this GoPro HERO7 Silver video camera. Durable and waterproof up to 33 feet, this tough camera goes anywhere you go and captures your exploits in stabilized 4K video. This GoPro HERO7 Silver features an intuitive touch screen for fast and easy adjustments and features voice recognition for hands-free operation.

Can this gopro or any be set to motion only?

If you're asking if it can be set to record when motion is detected, that's not a feature we have on any of our cameras.

5 years, 2 months ago

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GoPro - Super Suit for HERO7 - Black

Capture the beauty of the sea with this GoPro HERO5 super suit dive housing. A flat glass lens provides crisp images on land and deep under water, and the skeleton backdoor enhances your audio. With its waterproof touch backdoors, this GoPro HERO5 super suit lets you access all your camera's features when dry.

Will this work for the go pro 4

The HERO4 cameras are a slightly different shape, so they will not work with the Super Suit. You will want to look for a dive housing specifically designed for the HERO4.

5 years, 2 months ago

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GoPro - Fusion 360-Degree Digital Camera - Black

Capture your most exciting adventures with the GoPro Fusion camera. Voice command functions allow for hands-free filming for selfie-style video, while access to the GoPro app lets you preview footage and stitch video all from your smartphone. Featuring VR recording capabilities and next-level video stabilization, the GoPro Fusion camera delivers immersive video quality and virtual reality compatibility.

Can I use this camara to video record all day with out using internet zero emission ?

Best Answer

You don't need to have Internet access to use the Fusion. The only time you'd need an Internet connection is when you want to update the Fusion's firmware. After that, the Fusion creates its own wifi signal that allows you to pair the camera to your smartphone using the GoPro app.

5 years, 2 months ago

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GoPro Support

GoPro - HERO7 Black 4K Waterproof Action Camera - Black

Film underwater scenes in 4K with this 12-megapixel GoPro HERO7 action camera. Its HyperSmooth stabilization feature lets you capture shake-free videos, and it withstands submersion up to 33 feet without a waterproof case. Stream captured videos from this rugged GoPro HERO7 action camera on Facebook Live via the companion app.

Is this a high speed camera? Can the recording be played back in slo mo

Yes, it is. You have several resolution and speed options to choose from, including 1080p at 240 frames per second. If you shoot at that speed, you can slow your footage down up to 8x normal speed and it will play smoothly.

5 years, 2 months ago

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GoPro - HERO7 Black 4K Waterproof Action Camera - Black

When I am taking a video, the room looks distorted. What video setting does the camera need to be on so the room looks normal?

It sounds like you may be on a Wide field of view (FOV). For a more standard, narrow view, try shifting the FOV to Linear.

5 years, 2 months ago

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GoPro Support

GoPro - HERO7 Black 4K Waterproof Action Camera - Black

How long can the 7 sit in the Arizona and Texas sun without malfunction

The main issue you're going to want to watch out for is to keep the camera's internal temp below 125F. If the GoPro gets above 125F, it will shutdown until it can cool off below that temp. In general though, the GoPro should be fine as long as there's good airflow.

5 years, 2 months ago

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GoPro - HERO7 Silver 4K Waterproof Action Camera - Silver

Received a go pro hero 7 as a gift. Before unpacking, I notices it says made for iPhone / iPad. I use an android phone (Galaxy S9), so is this compatible? Or is there a different model for android products? Thanks.

Yes, the GoPro app is available on Android as well. The GoPro itself can pair with either iOS or Android smartphones as long as those phones are using the GoPro app.

5 years, 2 months ago

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GoPro - HERO7 Black HD Waterproof Action Camera - Dusk White

Record your adventures with this GoPro HERO7 video camera. A 12.0MP image sensor captures sharp, detailed photos, while the native 4K resolution lets you take breathtaking footage. This GoPro HERO7 video camera uses HyperSmooth video stabilization technology to correct for camera shake and automatically enhances still photos with the SuperPhoto feature.

Is it voice activated?

Yes, the HERO7 Black has our Voice Control feature. You can find out more about the commands the GoPro will understand at https://gopro.com/help/articles/Question_Answer/What-Are-the-Voice-Control-Commands

5 years, 3 months ago

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GoPro Support