GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1557
  • Helpfulness Votes
    1,385
  • First Answer
    March 1, 2018
  • Last Answer
    October 2, 2024
  • Featured Answers
    0
  • Best Answers
    157
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 133 134 135 136 137 ... 156 next>>
 
 GoPro - HERO7 Black 4K Waterproof Action Camera - Black
GoPro - HERO7 Black 4K Waterproof Action Camera - Black
Film underwater scenes in 4K with this 12-megapixel GoPro HERO7 action camera. Its HyperSmooth stabilization feature lets you capture shake-free videos, and it withstands submersion up to 33 feet without a waterproof case. Stream captured videos from this rugged GoPro HERO7 action camera on Facebook Live via the companion app.
 

How long will the batteries last if we're running continuously, vs stop and go operation?

Depending on the setting you choose, the battery should give you between 45 and 90 minutes of continuous recording time on a full charge.
5 years, 6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Karma Quadcopter with HERO6 Black - White
GoPro - Karma Quadcopter with HERO6 Black - White
Film your adventures with this GoPro Karma with HERO6. Its detachable stabilizer provides shake-free camera capture and can be attached to the included handheld Karma grip or a GoPro body mount for added versatility. This portable GoPro Karma with HERO6 includes a game-style controller with built-in touch display for real-time footage viewing.Fly Responsibly:Before takeoff, update all software and firmware, and read the instructions thoroughly.See the FAA website for requirements and information about flying a drone safely: https://www.faa.gov/uas/getting_started/fly_for_fun/. Additional state or local requirements may apply. Check your local jurisdiction. The following websites may help you make informed decisions about flying your drone: www.knowbeforeyoufly.org and www.modelaircraft.org.
 

Can the hero6 be used on its own or is it always attached to the drone

The HERO6 Black can be used separately from the Karma system.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Karma Quadcopter with HERO6 Black - White
GoPro - Karma Quadcopter with HERO6 Black - White
Film your adventures with this GoPro Karma with HERO6. Its detachable stabilizer provides shake-free camera capture and can be attached to the included handheld Karma grip or a GoPro body mount for added versatility. This portable GoPro Karma with HERO6 includes a game-style controller with built-in touch display for real-time footage viewing.Fly Responsibly:Before takeoff, update all software and firmware, and read the instructions thoroughly.See the FAA website for requirements and information about flying a drone safely: https://www.faa.gov/uas/getting_started/fly_for_fun/. Additional state or local requirements may apply. Check your local jurisdiction. The following websites may help you make informed decisions about flying your drone: www.knowbeforeyoufly.org and www.modelaircraft.org.
 

The flying time is approximately 31 minutes....how does that affect the time with the handheld?

If you're just using the Karma Grip part of the Karma system, the Grip's battery should last about an hour and 45 minutes if shooting at 4K/30fps.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO7 Black 4K Waterproof Action Camera - Black
GoPro - HERO7 Black 4K Waterproof Action Camera - Black
Film underwater scenes in 4K with this 12-megapixel GoPro HERO7 action camera. Its HyperSmooth stabilization feature lets you capture shake-free videos, and it withstands submersion up to 33 feet without a waterproof case. Stream captured videos from this rugged GoPro HERO7 action camera on Facebook Live via the companion app.
 

What comes with the go pro 7.

The HERO7 Black box contains the camera, the Frame to connect the camera to GoPro mounts, a battery, a USB charging cable, a thumbscrew, a quick release buckle to connect the Frame to other mounts, and two adhesive mounts.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Voice Activated Remote - Black
GoPro - Voice Activated Remote - Black
Exert control over your GoPro HERO5 camera with this Remo voice-activated remote. It's fully waterproof, so it can go wherever your GoPro goes, and the voice commands let you control your camera even when you don't have your hands free. The 33-foot range means this Remo voice-activated remote can set your GoPro HERO5 camera off from a distance.
 

Does this remote work with a GoPro Hero7 White?

GoPro remotes are not compatible with the HERO7 White. However, you can pair the HERO7 White to most smartphones using the GoPro app and control the GoPro remotely using your phone.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO7 White HD Waterproof Action Camera - White
GoPro - HERO7 White HD Waterproof Action Camera - White
Share your adventures with this GoPro HERO7 White camera. This rugged, waterproof device stands up to extreme conditions and takes Full HD footage that's consistently smooth and steady thanks to the advanced image stabilization technology. The convenient touch-screen and voice control options make it easy to capture the moment with this GoPro HERO7 White camera.
 

This work WITHOUT wifi,Im going to cuba and there ir no internet so?

Yes, it will. You don't need wifi at all to use your GoPro to record videos or shoot photos. Everything you shoot will be saved to your SD card in the camera. If you want to upload the images to a GoPro Plus account or live stream, then you'd need wifi, but for all of the core functions, you'll be fine without wifi.

One note... you should still be able to use the GoPro app even without wifi (as long as you've downloaded the app already, of course). The GoPro camera pairs to the app on your smartphone using wifi, but that wifi signal is generated by the camera itself. You don't need to be connected to an external wifi signal to make that happen. Once you're connected to the app, you can control the GoPro remotely, transfer content to your phone, and more.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO5 Black 4K Action Camera - black
GoPro - HERO5 Black 4K Action Camera - black
Hit the road with this GoPro HERO5 Black camera in your pocket, and share every moment with your subscribers and friends. One-button control lets you snap a photo or capture a video with a simple touch of the shutter. This GoPro HERO5 Black camera is compatible with all GoPro accessories for easy incorporation.
 

Does the go pro 5 use the go pro application on the phone ?

Yes, the HERO5 Black will work with the GoPro app on smartphones.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Fusion 360-Degree Digital Camera - Black
GoPro - Fusion 360-Degree Digital Camera - Black
Capture your most exciting adventures with the GoPro Fusion camera. Voice command functions allow for hands-free filming for selfie-style video, while access to the GoPro app lets you preview footage and stitch video all from your smartphone. Featuring VR recording capabilities and next-level video stabilization, the GoPro Fusion camera delivers immersive video quality and virtual reality compatibility.
 

My husband already has a previous model go bro camera. Does this one offer enough new features to replace the old one?

The Fusion is a totally different type of GoPro camera than what we've ever had before in that it is capable of shooting full 360 photos and videos. Because it's so different than our past cameras, it's not really a replacement for his current GoPro, but another type of camera he could use.

If you're looking for a replacement for a traditional GoPro, check out the HERO7 Black. Regardless of which previous model he has, the HERO7 Black is a definite step-up with its HyperSmooth stabilization, ability to livestream to social media, improved photo quality, and more.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO7 Black 4K Waterproof Action Camera - Black
GoPro - HERO7 Black 4K Waterproof Action Camera - Black
Film underwater scenes in 4K with this 12-megapixel GoPro HERO7 action camera. Its HyperSmooth stabilization feature lets you capture shake-free videos, and it withstands submersion up to 33 feet without a waterproof case. Stream captured videos from this rugged GoPro HERO7 action camera on Facebook Live via the companion app.
 

Can you transfer the videos to my ipad2

If your iPad can install the GoPro app, you should be able to connect the iPad to your GoPro. Once connected, you should be able to transfer videos and photos to the iPad.
5 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO7 White HD Waterproof Action Camera - White
GoPro - HERO7 White HD Waterproof Action Camera - White
Share your adventures with this GoPro HERO7 White camera. This rugged, waterproof device stands up to extreme conditions and takes Full HD footage that's consistently smooth and steady thanks to the advanced image stabilization technology. The convenient touch-screen and voice control options make it easy to capture the moment with this GoPro HERO7 White camera.
 

Do you need a case for using underwater ?

The HERO7 White is waterproof down to 33ft on its own. No extra housing or case is needed as long as the door remains closed and you don't go deeper than that.
5 years, 7 months ago
by
Posted by: 
GoPro Support