GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1557
  • Helpfulness Votes
    1,385
  • First Answer
    March 1, 2018
  • Last Answer
    October 2, 2024
  • Featured Answers
    0
  • Best Answers
    157
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 40 41 42 43 44 ... 156 next>>
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

What do u need to live stream a game so a parent at work can watch

If you're going to be away from a wifi network, you'll want to make sure your cellular plan for your smartphone gives you the ability to use your phone as a hotspot. If that's set up, you'll just need to pair the HERO9 Black to your phone using the GoPro Quik app and start streaming. The GoPro website has the info on how to stream to Facebook, through a GoPro Subscription, or other channels.
2 years, 5 months ago
by
Posted by: 
GoPro Support
 
Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

What is the video quality like at night for riding around the trails and the streets? I would love to upgrade my gopro because the quality isn't very good at night I mean it works but of course just like anyone else I would just like to be able to get it

The GoPro MAX does have Protune which allows you to adjust the ISO on your photos and videos to improve your low-light shots. Brighter lighting will allow for better/clearer shots, but quality low-light shots are definitely possible.
2 years, 5 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth footage with this black GoPro HERO8 camera. The 12MP resolution lets you take high-quality photos and videos, while the HyperSmooth 2.0 video stabilization technology offers three levels of stabilization for smooth video reproduction. This GoPro HERO8 camera has a waterproof and rugged construction for enhanced durability, and the four digital lenses allow toggling between narrow, linear, wide and SuperView for versatility.
 

How long does the battery last

Battery life depends on the settings you use when you're recording. Higher resolutions and frame rates typically use more power. In general, you should get about 40 minutes of recording time at the highest settings and about 80 minutes at the more standard settings.
2 years, 5 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Is The Unit Bue tooth Compatible?

The HERO9 Black uses Bluetooth as a backup connection to GoPro's app, but it is not Bluetooth compatible in the traditional sense in that it won't pair to other devices like microphones using a Bluetooth connection.
2 years, 5 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Dual Battery Charger + Battery (HERO10 Black/HERO9 Black) - Black
GoPro - Dual Battery Charger + Battery (HERO10 Black/HERO9 Black) - Black
Keep your Hero 9 camera powered with this black GoPro dual battery charger bundle. The included GoPro battery boasts 1720 mAh for more pictures of your adventure, while the dual charger offers fast charging for two batteries at once. This GoPro dual battery charger bundle features dual LEDs to indicate the status of both charging batteries, and the included USB-C cable enables convenient setup.
 

Does the battery come charged?

There should be some charge in the battery when it arrives, but it's always a good idea to charge it up to full if you can before the first use.
2 years, 5 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Is this waterproof?

Yes, the HERO9 Black is waterproof on its own down to 33 feet. If you plan to go deeper than that, there is a protective housing you can use for those deeper dives.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth footage with this black GoPro HERO8 camera. The 12MP resolution lets you take high-quality photos and videos, while the HyperSmooth 2.0 video stabilization technology offers three levels of stabilization for smooth video reproduction. This GoPro HERO8 camera has a waterproof and rugged construction for enhanced durability, and the four digital lenses allow toggling between narrow, linear, wide and SuperView for versatility.
 

Can you record a timelapse video using this camera?

Yes, you can shoot time lapse videos and time lapse photos with the HERO8 Black. The intervals between shots can be set for a number of different options between half a second to an hour.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

what is the actual video time without stopping it? is it 5 minute burst or can you record non stop?

There is no max or minimum recording time with the GoPro MAX. If you have a large enough SD card and enough power, you can record for hours if you'd like.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
Guard your GoPro HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black camera against damage using this GoPro protective housing. The waterproof construction withstands immersion in up to 196 feet of water, while a front LCD screen provides clear visuals. This GoPro protective housing has a skeleton backdoor for quick access to the back touchscreen, and a flat lens helps improve image quality.
 

DO we really need this protective case if we are only using the camera to snorkel and if so can you still use an accessory package aka stick, harness or head strap with the case

The HERO10 Black and the HERO9 Black are both waterproof down to 33 feet on their own. This housing is great if you plan to go deeper than 33 feet, or if you just want some added protection. For the other accessories, they will all work with the HERO10 or HERO9 whether the camera is in the housing or not.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
Keep your GoPro camera steady for captivating shots with this GoPro The Handler floating hand grip. The nonslip material ensures a firm grip for safe handling, while the adjustable wrist strap provides security. This GoPro The Handler floating hand grip keeps your camera on the surface if dropped on water, and the compatibility with most GoPro cameras allows quick setup.
 

Can it be used a regular screw tripod mount?

There's not a standard screw tripod connector on the Handler. This mount uses the GoPro mounting system.
2 years, 6 months ago
by
Posted by: 
GoPro Support