GoPro Support
 
 
GoPro Support's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1557
  • Helpfulness Votes
    1,385
  • First Answer
    March 1, 2018
  • Last Answer
    October 2, 2024
  • Featured Answers
    0
  • Best Answers
    157
 
 
GoPro Support's Reviews
 
GoPro Support has not submitted any reviews.
 
GoPro Support's Questions
 
GoPro Support has not submitted any questions.
 
GoPro Support's Answers
<<prev 1 ... 41 42 43 44 45 ... 156 next>>
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Is it waterproof?

Yes, the HER09 Black is waterproof down to 33 feet on its own. If you plan to go deeper than that, there's a protective housing available for those deeper dives.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Can this shoot 720p 240 fps superview

The HERO9 Black doesn't record in 720p, but you can shoot 240fps in superview in 1080p.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
Guard your GoPro HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black camera against damage using this GoPro protective housing. The waterproof construction withstands immersion in up to 196 feet of water, while a front LCD screen provides clear visuals. This GoPro protective housing has a skeleton backdoor for quick access to the back touchscreen, and a flat lens helps improve image quality.
 

Is the GoPro 9 Black waterproof without this case?

Yes, the HERO9 Black is waterproof down to 33 feet on its own. No need to use a separate housing unless you're planning to dive deeper than that.
2 years, 6 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Floaty for HERO8 Black - Orange
GoPro - Floaty for HERO8 Black - Orange
Add a life jacket to your camera with this GoPro Floaty camera case. Brightly colored cushioned padding offers extra impact protection and floats to keep your HERO8 Black camera safe while recording on the water. This GoPro Floaty camera case boasts a wraparound design, which preserves access to all buttons and touch-screen controls.
 

Does this work with the waterproof plastic case?

This Floaty fits directly over the camera, so it can not be used along with the protective housing. For that setup, you may want to look at using the GoPro Handler
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
Capture quality vlogs with this black GoPro HERO10 camera. The removable rechargeable 1720 mAh battery offers long shooting periods, while the rugged, waterproof design allows flexible use on different terrains. This GoPro HERO10 camera features a 1.4-inch screen for framing shots seamlessly, and the 23MP sensor captures 5.3K videos effortlessly.
 

Can i shoot a 10-12 hour long video using a GoPro Hero 10 Black (or whatever latest GoPro cam) in superview with higher resolutions (upwards of 2.7k)?? wiling to use max quality memory cards and powebank. CAN I ?? If ya, Wht shd i caution??

It could be done, but the main limitation with this scenario is going to be the storage of the content you shoot. A 128GB SD card can record about 5 hours at a standard bitrate in 2.7k (or about 2 hours and 20 minutes at a high bitrate). To record 10-12 hours, you'd need to either swap cards or use a 256GB or even a 512GB SD card.
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - Dual Battery Charger + Battery for HERO8 Black and HERO7 Black - Black
GoPro - Dual Battery Charger + Battery for HERO8 Black and HERO7 Black - Black
Charge backup batteries while using your camera with this GoPro dual battery charger and spare battery set. USB connectors let you power up two batteries at once, and faster charging is available with the optional GoPro Supercharger. Dual LED indicators provide a quick visual indication of charge status with this GoPro dual battery charger and spare battery set.
 

I bought this to my gropro 5 and when I try to turn on, nothing!! Not even a sign... What to do?

The lights will come on once the battery is inserted for charging. If that's not happening, you'll want to check that the power supply is enough to charge the batteries. Using a wall outlet like you might use to charge a smartphone is a good option. You'll also want to check that the batteries don't have any damage to the wires on the connection area and that the battery is firmly seated in the charger.
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
Maintain full control of your GoPro camera with this GoPro The Remote control. Bluetooth connectivity with a range of up to 196 feet allows easy pairing with your camera, while the rugged, water-resistant design offers dependable durability. This GoPro The Remote control features a large high-resolution display and big tactile buttons for seamless operation.
 

With this remote if I was to buy this will it let me go farther than my camera phone I use my camera phone while I was boarding the cruise ship last year and my camera phone was cut off at the middle of the recording I want to go live on facebook

The Remote is designed to allow you to control your GoPro camera from a distance. It won't extend the range for live-streaming with the camera. That range is determined by the camera's distance to your smartphone that is feeding the stream, and by the signal strength you have through your phone.
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth footage with this black GoPro HERO8 camera. The 12MP resolution lets you take high-quality photos and videos, while the HyperSmooth 2.0 video stabilization technology offers three levels of stabilization for smooth video reproduction. This GoPro HERO8 camera has a waterproof and rugged construction for enhanced durability, and the four digital lenses allow toggling between narrow, linear, wide and SuperView for versatility.
 

What is the coldest it can handle? I go snowboarding and the temps lately have been in single digits.

GoPro cameras do not have a minimum/negative temperature they can operate in. GoPro cameras can handle cold temperatures just fine, though in extreme cold, there may be some limitations when operating in high-performance modes.
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth footage with this black GoPro HERO8 camera. The 12MP resolution lets you take high-quality photos and videos, while the HyperSmooth 2.0 video stabilization technology offers three levels of stabilization for smooth video reproduction. This GoPro HERO8 camera has a waterproof and rugged construction for enhanced durability, and the four digital lenses allow toggling between narrow, linear, wide and SuperView for versatility.
 

Can you hook it up to an external 12 volt power source ? Like in a USB port in a Bass Boat.

The HERO8 Black can be powered by external power supplies as long as the output from those supplies are 5V/1-2A outputs.
2 years, 7 months ago
by
Posted by: 
GoPro Support
 
Enjoy stability on the go with these GoPro ABQRT-002 tripod mounts, which are compatible with most GoPro cameras and most standard tripods, so you can get the ideal shot. The included mini tripod provides a lightweight foundation you can carry with you.
 

Is this compatible with the GoPro Hero10?

Yes, this mount will work with all GoPro cameras, including the HERO10 Black.
2 years, 7 months ago
by
Posted by: 
GoPro Support