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 GoPro - HERO8 Black 4K Waterproof Action Camera - Black
GoPro - HERO8 Black 4K Waterproof Action Camera - Black
Capture smooth time lapse videos with this GoPro HERO8 camera. The HyperSmooth stabilization technology offers two levels of stabilization for smooth video reproduction, while the optional media mod offers advanced customization, giving aspiring creators a convenient way of adding more lighting and pro-quality audio to their footage. This GoPro HERO8 camera features a streamlined design with folding fingers at the base for swapping mounts quickly.
 

Does this camera do 360 live action

The HERO8 Black does not shoot in 360. It records using a single lens, which while it can shoot a pretty wide angle, can not shoot in 350. For 360 video, take a look at the GoPro MAX camera.
2 years, 9 months ago
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Add new perspectives to your action camera this GoPro Shorty mini extension pole. It extends up to 8.9 inches to expand the view of your GoPro camera when filming yourself, and its built-in tripod legs let you film hands-free. This ultracompact GoPro Shorty mini extension pole collapses to 4.6 inches to easily fit in your pocket.
 

Is the GoPro shorty submersible? Is it ok for light snorkeling?

The Shorty has no electrical parts, so it can be taken underwater. It won't float the GoPro though, so you'll want to add a float attachment to the setup or make sure the camera is securely tethered just in case. Also, if you're going to use it in salt water, it's always a good idea to rinse it and the GoPro with fresh water afterward.
2 years, 9 months ago
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Get a reliable lighting solution for your recording projects with this GoPro Light Mod for the HERO12 Black, HERO11 Black, HERO10 Black, HERO9 Black, or HERO8 Black. The four levels of brightness offer up to 200 lumens, ensuring detailed visuals and clarity, while the sturdy water-resistant construction withstands immersion at depths of up to 33 feet. This GoPro Light Mod features a compact design for portability and a powerful rechargeable battery that provides 6 hours of runtime on a single charge.
 

Does the Light Mod get power from the GoPro? Or does it require its own battery and/or power supply?

The Light Mod has its own internal rechargeable battery that you can charge separately from the camera.
2 years, 9 months ago
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Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

Is this the newest version? And does it come with a memory card?

There's only been one generation of the GoPro MAX, so this is the latest version. An SD card is not included in the camera's packaging, but may be included if you're purchasing a bundle or other special offer.
2 years, 9 months ago
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 GoPro - MAX 360 Degree 6K Action Camera - Black
GoPro - MAX 360 Degree 6K Action Camera - Black
Take panoramic footage with this GoPro MAX digital camera. The 16.6MP sensor captures detailed footage and 360-degree views, and the six built-in microphones record immersive audio. This GoPro MAX digital camera has a touch display that lets you switch between standard and 360-degree video modes and choose from multiple digital lenses to customize your footage.
 

Does this camera like the Insta360 remove the right of the hand pole while filming

As long as the pole or handle are kept in the stitch lines (ex. directly beneath the camera), they will be stitched out of the shot.
2 years, 9 months ago
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GoPro Support
 
Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.
 

Is the max 360 go pro capatable with android?.?seems they had issues with filming..did the issues get fixed ??? Seems there's no issues with iPhone???when using go pro max 360? Can someone please clarify on capatable issues with android and max pro?

You should be able to do that without any issues as long as your phone model can use the GoPro app. If you have concerns, you can download the GoPro app now to make sure it works with your phone.
2 years, 9 months ago
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Capture quality vlogs with this black GoPro HERO10 camera. The removable rechargeable 1720 mAh battery offers long shooting periods, while the rugged, waterproof design allows flexible use on different terrains. This GoPro HERO10 camera features a 1.4-inch screen for framing shots seamlessly, and the 23MP sensor captures 5.3K videos effortlessly.
 

I can't load software updates to camera for Max Lens because I can't get my phone or GoPro to link with my WiFi network. Is there another way to update the camera without using WiFi? Hard wire?

If you have a computer, you can download the firmware and move the files onto your SD card. When you reinstall the SD card, the update will happen automatically. Look for the "manual update" instructions on the GoPro website for full instructions.
2 years, 9 months ago
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 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Is GoPro hero9 waterproof?

Yes. On its own, the HERO9 Black is waterproof down to 33 feet.
2 years, 9 months ago
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 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Does this record Audio? If so how good is it? Does it have external Mic capabilities?

The HERO9 Black has built-in mics that allow you to capture great audio. If you'd like to use an external mic, that's possible too, but you will need to use an adapter to get the mic to connect. You can use the GoPro Pro 3.5mm Mic Adapter or the Media Mod for the HERO9 Black.
2 years, 9 months ago
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GoPro Support
 
 GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black
Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.
 

Do the GoPro black have GPS

Yes, the HERO9 Black has a GPS function. When activated, the GPS feature will let you do things like overlay GPS data on your videos.
2 years, 9 months ago
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GoPro Support