GoPro Support

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March 1, 2018
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October 2, 2024
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GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black

Record captivating vlogs and take brilliant photos with this black GoPro HERO9 camera. The high-quality CMOS sensor captures 5K video and up to 20.0MP images for stunning clarity, and support for a microSD card offers customizable storage space. This water-resistant GoPro HERO9 camera allows for use at the beach or pool.

Can I use the go pro 9 in the ocean or just fresh water?

Best Answer

You can use GoPro cameras in either fresh or salt water. If you do use it in salt water though, because salt water can be corrosive, it's always a good idea to rinse the camera and other gear down with fresh water after use.

3 years, 2 months ago

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GoPro Support

GoPro - Replacement Protective Lenses for MAX

Ensure long-term protection for your GoPro MAX 360 camera with these GoPro protective lenses. The durable acrylic and TPE construction protects the two integrated cameras for enhanced scratch resistance and impact protection in different outdoor environments. These GoPro protective lenses have a precision design to ensure easy installation, and the four-pack means you have a spare pair.

Will this fit onto the Max Lens Mod that can be installed onto the GoPro Hero 9? Just wondering how to protect it

These are designed specifically for the MAX and will not work with the HERO9 Black or with the Max Lens Mod. You can keep the lens cover on the Max Lens Mod when it's installed to provide protection between shots, but there is not a cover that is designed to be used while recording.

3 years, 3 months ago

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GoPro Support

GoPro - MAX 360 Action Camera - Black

Classic HERO-style skills. Spherical-capture wizardry. Unbreakable stabilization. Make way for MAX, the most creative GoPro ever. Capture traditional GoPro video and photos or shoot 360 footage of everything around you. Snap a panoramic shot without having to pan, just point and click. Choose a digital lens to capture your footage exactly how you imagine it. And with six mics onboard, you get immersive 360 audio and the best sound we've ever delivered.

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Can you control the camera remotely from a smartphone? For example, starting/stopping recording or taking photos.

Best Answer

Yes, you can pair the MAX to the Quik app and control these features. In addition to the app, you can also control some of these functions by voice using the Voice Commands feature on the MAX.

3 years, 3 months ago

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GoPro Support

GoPro - Tripod Mounts

Enjoy stability on the go with these GoPro ABQRT-002 tripod mounts, which are compatible with most GoPro cameras and most standard tripods, so you can get the ideal shot. The included mini tripod provides a lightweight foundation you can carry with you.

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I lost the tripod for my 3 way grip, can this replace it?

It may work, but you would need the screw-in cap from the original 3-Way tripod to be able to lock the tripod back into the 3-Way. If you're missing a part, the GoPro Support team may be able to help too.

3 years, 3 months ago

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GoPro Support

GoPro - HERO8 Black 4K Waterproof Action Camera - Black

Capture smooth time lapse videos with this GoPro HERO8 camera. The HyperSmooth stabilization technology offers two levels of stabilization for smooth video reproduction, while the optional media mod offers advanced customization, giving aspiring creators a convenient way of adding more lighting and pro-quality audio to their footage. This GoPro HERO8 camera features a streamlined design with folding fingers at the base for swapping mounts quickly.

Can video contents be live-streamed” to Facebook?

Yes, the HERO8 Black can be used to live stream to Facebook, as well as other platforms.

3 years, 3 months ago

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GoPro Support

GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black

Is it motion activated

Best Answer

Motion activation is not a standard feature with the HERO9 Black, but it is something that can be activated using our new GoPro Labs functions. These special features can be activated using a QR code. Check into GoPro Labs for more information.

3 years, 3 months ago

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GoPro Support

GoPro - HERO7 Silver 4K Waterproof Action Camera - Silver

Record your adventures with this GoPro HERO7 Silver video camera. Durable and waterproof up to 33 feet, this tough camera goes anywhere you go and captures your exploits in stabilized 4K video. This GoPro HERO7 Silver features an intuitive touch screen for fast and easy adjustments and features voice recognition for hands-free operation.

Does it come with a battery

The HERO7 Silver has an internal battery, so it's ready to use without needing an extra battery.

3 years, 3 months ago

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GoPro Support

GoPro - HERO7 Black Sleeve + Lanyard - Black

Keep your grip with this GoPro sleeve and lanyard. Its adjustable lanyard attaches to your gear, fits around your wrist and even lets you wear your GoPro like a necklace. The silicone sleeve fits snugly and maintains functionality without added bulk. This GoPro sleeve and lanyard set is compatible with the HERO5, the HERO6 and the 2018 HERO.

does it fit hero9

This sleeve is not designed to fit the HERO9 Black. There is a separate sleeve for the HERO9 Black that you can find here... https://www.bestbuy.com/site/sleeve-and-lanyard-for-gopro-hero9-black-black/6429538.p?skuId=6429538

3 years, 3 months ago

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GoPro Support

GoPro - Max Lens Mod (HERO11 Black/HERO10 Black/HERO9 Black) - Black

GoPro Max Lens Mod (HERO11 Black/HERO10 Black/HERO9 Black) - Official GoPro Accessory

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Is this removable and replaceable? Can you take it off and put it back on??

Yes, you can swap out the Max Lens Mod with the normal lens protector over an over again.

3 years, 3 months ago

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GoPro Support

GoPro - MAX 360 Degree 6K Action Camera - Black

Take panoramic footage with this GoPro MAX digital camera. The 16.6MP sensor captures detailed footage and 360-degree views, and the six built-in microphones record immersive audio. This GoPro MAX digital camera has a touch display that lets you switch between standard and 360-degree video modes and choose from multiple digital lenses to customize your footage.

I see there's an app required to edit. Can I use it on my iMac? I do not have Microsoft.

To edit MAX footage, the GoPro Player app is a great solution. It's free and is available for both PC and Mac computers.

3 years, 3 months ago

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GoPro Support