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  • Answer Count
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    April 24, 2013
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    July 1, 2025
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This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

How do I put on the back light on this tv

Trouble,

So that we can better troubleshoot towards a solution, please reach us via Facebook, Chat (on Samsung’s website), or call us at 1-800-SAMSUNG / Available 8 AM – 12 AM EST, 7 days a week.

~ Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Does this TV have closed captioning?

Mouse,

Yes, you can turn Closed Captions on/off and change the settings, such as separating it from the broadcast screen, font color, background color, size, position, language, etc., by going to Settings > All Settings> General > Accessibility > Caption Settings.

~Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling
 

I am looking for a traditional (dumb) tv, since I am old and a novice at electronics. I just want something that is simple to navigate with one remote. What would you suggest. How simple to use is this tv? All I want is something simple.

Orphie,

Please give us the opportunity to assist by reaching Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

~ Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling
 

how many HDMI connection

Hello,

The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time.

~Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Is the USB port powered? If so, what is the voltage?

Tony,

So that we can better understand and assist with this, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

~ Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Is there a game mode for low latency?

Perry,

Thank you for considering this TV for your gaming! The DU6900 has 2 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port further supports eARC. However, if you are looking to game at 4K@120fps (FRL), take a look at our the 85” DU8000 Series and above.

~Samsung Pro
1 day ago
by
Posted by: 
Samsung
 
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
 

I have a 75" Frame TV today. It's great. I want to buy the 85" Frame Pro for a different location and have a Legrand 9" data/electrical box in the wall behind this new location. Will the Frame Pro & its box use a single power outlet?

FramePro - For The Frame Pro, both the TV and Wireless One Connect Box require separate power cables to operate. The TV does not need to be directly connected to the Wireless OCB. Additionally, the Wireless OCB has a range of up to 10m (~33ft).
~ Samsung Specialist
1 day ago
by
Posted by: 
Samsung
 
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
 

What is the manufacturer warranty for parts and labor? Does the extended GeekSquad warranty start after the manufacturer warranty lapses?

Moni - The Q7F TV comes with a 1-year Parts & Labor Manufacturer’s Warranty when purchased brand-new from an authorized dealer. For information on Best Buy's extended warranties, please directly contact or visit your local Best Buy.
~ Samsung Specialist
1 day ago
by
Posted by: 
Samsung
 
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
 

Does this tv Samsung model number qn55q7faafxza have recording capabilities?

Luther - This TV does not support direct recording. To record over-the-air content, you'll need to use an OTA DVR. You can explore available options here: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&st=over+the+air+dvr
~ Samsung Specialist
1 day ago
by
Posted by: 
Samsung
 
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
 

Is this tv anti glare?

MisterS - The Q8F offers Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. Starting with our QN70F Series, you gain Wide Viewing Angle, as well as Adaptive Picture technology to optimize your picture with a lighting system that automatically senses, reacts, and adjusts to the brightness of the space you're in. And beginning with our S85F OLED, you’ll get Ultra Viewing Angle with Anti-Reflection technology to provide you with wider viewing angles, enhanced color, and minimized glare to help you enjoy shows without distractions.
~ Samsung Specialist
1 day ago
by
Posted by: 
Samsung