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April 24, 2013
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Samsung - HW-B550 2.1ch Soundbar with Dolby Audio / DTS Virtual:X - Black

Dolby Audio creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. .Enjoy optimized audio with enhanced voice clarity on all your favorite video content.

Is there a "better" woofer that is compatible with the HW-B550? I'd like to extend the mid- and lower-end frequency response and sensitivity; I already have the optional rear speakers and like them. Thanks, Paul S.

Hi Paul,

The HW-B550 Soundbar is exclusively compatible with the included wireless subwoofer.
~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black

Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.

Is this wireless

Hi T,

The HW-A445 Soundbar does have the ability to connect using Bluetooth as a wireless option.
~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - HW-Q60C 3.1 Channel Q-Series Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black

Turn up the volume on your audio experience with the Q60C soundbar and enjoy realistic 3D sound that expands the possibilities of all your favorite content. With Q-Symphony and 3.1ch. Dolby Atmos Sound, you~ll experience dimensional audio that wraps all around you.

Can the mount be used to mount the sound bar above the television?

Hi AC,

Using the fixed wall mount that the Soundbar comes with, you can mount it above the television, but it is not recommended. You will want to have the Soundbar placed in such a way that it projects the audio at near eye level so you will be able to clearly enjoy audio from your content.
~Samsung Solutions

2 years, 7 months ago

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Samsung

Samsung - HW-Q60C 3.1 Channel Q-Series Soundbar with Wireless Subwoofer, Dolby Atmos and Q-Symphony - Titan Black

Can SWA-9500s speakers work with this soundbar?

Best Answer

Hi Mike,

The HW-Q60C Soundbar is exclusively compatible with the SWA-9200S Wireless Rear Speaker Kit.
~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - Q-series 11.1.4 ch. Wireless Dolby Atmos Soundbar + Rear Speakers w/ Q-Symphony - Titan Black

All the sounds. All the feels. Experience our greatest of all time -level audio synchronized to your TV~s sound and customized to your living space~no wires attached

Can the Q990C be used in a multi-room system? Play the same music on speakers on the same network in different rooms?

Hi Andy,

The HW-Q990C Soundbar does not have the ability to connect to a multi-room sound system.
~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - Q-series 11.1.4 ch. Wireless Dolby Atmos Soundbar + Rear Speakers w/ Q-Symphony - Titan Black

All the sounds. All the feels. Experience our greatest of all time -level audio synchronized to your TV~s sound and customized to your living space~no wires attached

I recently purchased HW-Q990C sound bar w/ 85" QN-900C 8K TV. It worked great initially. But now, the surround speakers have a clicking/popping sound when in use. Also, the audio from the surround speakers is very low volume. Any known issues/fixes?

Hi Ebbcity,

There are a few steps you can take to troubleshoot your Soundbar.

First update the software of your Soundbar. There are two different ways you can accomplish this, either by downloading the update on to a USB thumb drive or using the SmartThings app to set the Soundbar to automatically keep itself updated.

You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q990C under Q Series.

Alternatively, download SmartThings to your smart device, it is compatible with both iOS and Android. Setup your Soundbar to Wi-Fi using SmartThings and then press the three dots in the top right corner, then information and from here you can set the Soundbar to automatically update or manually search for an update.

Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.

If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.

Should you need additional troubleshooting call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar with Q-Symphony and Rear Speakers - Titan Black

Audio quality is a question of fidelity. How faithful is your sound? This Samsung HW-Q960C soundbar sets the standard high with cutting edge features and channel after channel of next level sound immersion for an audio experience that's truly distinctive.

Would there be any issue if the rear surround speakers are wall mounted about 8ft high? vs at sitting head level? Reason I am looking to mount them high, is because of a window on side and I want to keep them aligned at same height with each other

Best Answer

Hi Turro,

Keep in mind that the rear speakers do have top-firing Dolby Atmos speakers that will bounce off the ceiling and then back down to you. Make sure that the tops of the rear speakers are not too close to the ceiling.
~Samsung Solutions

2 years, 7 months ago

Posted by:

Samsung

Samsung - 50" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023)

One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner~and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame. Picture quality is improved as colors, contrast, and motion are analyzed and adjusted as you watch.

Does this TV have PBS Passport?

Hi Zeke,

The PBS app is available for download and you will sign into your PBS Passport account from there.

~Samsung Advisor

2 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm LTE - Graphite - (2023)

It~s your day ~own it with Samsung Galaxy Watch6. From the gym to the office, our large display keeps you in the know with simple navigation and a super easy-to-read screen. Work out smarter with personalized heart rate zones, and get insights for better rest with Advanced Sleep Coaching. Stay connected by using Galaxy Watch6 to call, text, play music and get notifications on the go. Plus, wherever the day takes you, own your look with a variety of customizable Watch bands and faces. Unlock your day~s full potential with Galaxy Watch6.

Does this watch or any other Samsung model watch have the ability to make phone calls on its own. Does it have a SIM or a eSim so that is is a separate free standing phone or must you always have your rsmartphone nearby

Best Answer

Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch6. That's a great question! LTE enabled devices are ones that utilize a cellular network to access the internet, to make and/or receive calls and/or messages without the need of being paired to a smartphone. LTE watches can leave their counterparts behind and still remain connected to the world! Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

2 years, 7 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Black Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Just purchased this range, but the oven will not turn on and the display doesn’t even light up. Do I have to have it connected to Wi-Fi for my oven to work?

Hi Chelsea,

No, you don't have to connect the range to Wi-Fi to make it work.

Below are links to help you with the range. Please follow the steps and click the hyperlinks for further assistance.

Samsung range, oven, or cooktop will not turn or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001952/

Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed.
https://www.samsung.com/us/support/troubleshooting/TSG01110183/

Have a great day.

^Aloe

2 years, 7 months ago

Posted by:

Samsung