Samsung
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- Answer Count74735
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - 9W Qi-Certified Fast Charge Wireless Charging Stand for iPhone/Android - Black
Deliver a stable charge to your Qi-enabled smartphones with this black Samsung Wireless fast charger stand. The 9W output provides rapid charging, while the built-in fan ensures cool operation and high efficiency. This Samsung Wireless fast charger stand has a convenient angle that lets you use your device hands-free without disrupting charging.
Will this work for a Galaxy A51 5G phone?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 9W Qi-Certified Fast Charge Wireless Charging Stand for iPhone/Android. The Galaxy A51 5G is not capable of wireless charging, so this device won't be compatible. ^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Would this phone work internationally (specifically in France)?
Hi Liz!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works in France. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280515
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works in France. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280515
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (T-Mobile)
A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves.
What comes in the box? Does it include a sim card?
Hi Jim!
Thank you for reaching out to us. We appreciate your interest in knowing what comes with the Galaxy Z Flip3 5G (T-Mobile). This phone comes with:
• Data Cable
• Ejection Pin
* Galaxy Z Flip3 5G does not include a travel adapter and SIM card.
You may visit our website under the "What's in the Box" section for your reference: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-t-mobile-sm-f711uzkbxau/?modelCode=SM-F711UZKBXAU.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280453
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing what comes with the Galaxy Z Flip3 5G (T-Mobile). This phone comes with:
• Data Cable
• Ejection Pin
* Galaxy Z Flip3 5G does not include a travel adapter and SIM card.
You may visit our website under the "What's in the Box" section for your reference: https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-t-mobile-sm-f711uzkbxau/?modelCode=SM-F711UZKBXAU.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280453
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Water filter
I have a Samsung RSG257 series, model: RSG257AARS. What water filter replacement do I need to buy?
Hello,
Thank you for reaching out. I understand you want to know what water filter you need to buy for your Samsung refrigerator. We are here to help.
It is recommended that you use a Samsung water filter only. Using third-party water filters may cause leaks and damage to your Samsung refrigerator. You can buy the HAFCU1. You can go to this link https://www.samsung.com/us/search/searchMain/?searchTerm=water%20filter&item_type=Home+Appliances+Accessories if you want to purchase one.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00060149/ as it has the step by step instructions on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144280440.
-Noraina
Thank you for reaching out. I understand you want to know what water filter you need to buy for your Samsung refrigerator. We are here to help.
It is recommended that you use a Samsung water filter only. Using third-party water filters may cause leaks and damage to your Samsung refrigerator. You can buy the HAFCU1. You can go to this link https://www.samsung.com/us/search/searchMain/?searchTerm=water%20filter&item_type=Home+Appliances+Accessories if you want to purchase one.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00060149/ as it has the step by step instructions on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144280440.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
My new place standard refrigerator sizes is H 70" W 35" D 32" with 22.1CU . It (RF261BEAESR/AA) can be fit on my new place?
Hi happy,
Thank you for reaching out and we hope you are in good health. Congratulation on getting a new place and we appreciate your interest in Samsung home appliances, specifically the Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel.
Below are the dimensions of the refrigerator:
Depth: 33 1/2” (850 mm)
Width: 35 3/4” (909 mm)
Height (without hinges): 68 3/8” (1737 mm)
Overall Height: 70” (1778 mm)
Depth including handles: 70” (1778 mm)
I have included the user manual link below. Please click on the link and turn to page 6 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144280326
Leo
Thank you for reaching out and we hope you are in good health. Congratulation on getting a new place and we appreciate your interest in Samsung home appliances, specifically the Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel.
Below are the dimensions of the refrigerator:
Depth: 33 1/2” (850 mm)
Width: 35 3/4” (909 mm)
Height (without hinges): 68 3/8” (1737 mm)
Overall Height: 70” (1778 mm)
Depth including handles: 70” (1778 mm)
I have included the user manual link below. Please click on the link and turn to page 6 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144280326
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
does Microsoft apps come preloaded?
Hi Maureen,
Thank you for reaching out. I appreciate your interest in knowing if the Microsoft Apps comes preloaded with the Galaxy tab A7 Lite. The Microsoft Apps, including Outlook, Office, and OneDrive, maybe preloaded on your device to answer your question. Apps can be downloaded from the Galaxy Store and the Google Play Store.
For your reference, you may visit the user manual on Pages 79 and 80:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144280283
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. I appreciate your interest in knowing if the Microsoft Apps comes preloaded with the Galaxy tab A7 Lite. The Microsoft Apps, including Outlook, Office, and OneDrive, maybe preloaded on your device to answer your question. Apps can be downloaded from the Galaxy Store and the Google Play Store.
For your reference, you may visit the user manual on Pages 79 and 80:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144280283
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless Steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
I have a 36 inch wide opening for the refrigerator with a 2.25 inch spacer board on the right attached to a wall. Will the right door be able to be opened with this setup?
Hello Andy,
Thank you for reaching out and letting us know your inquiry if the right door on this Samsung refrigerator will open with the setup that you have. We understand that this information may be essential for you to know. We're here to help.
As per checking, when you install the refrigerator next to a fixed wall, you must secure a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
For reference, attached is a link to the user manual that you can check. See pages 18-19 for the installation and measurement requirements.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
You may also visit our website to check the full specifications of the product, including the full dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sr-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144280278
-Angelica
Thank you for reaching out and letting us know your inquiry if the right door on this Samsung refrigerator will open with the setup that you have. We understand that this information may be essential for you to know. We're here to help.
As per checking, when you install the refrigerator next to a fixed wall, you must secure a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.
For reference, attached is a link to the user manual that you can check. See pages 18-19 for the installation and measurement requirements.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
You may also visit our website to check the full specifications of the product, including the full dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sr-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144280278
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Can you connect a mouse to the Samsung tablet?
Hi Candy. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A (2019). Yes, you can either use a BlueTooth mouse or a Multi-port adapter to connect a wired mouse to the device.
Multi-Port USB-C Adapter, Black
https://www.samsung.com/us/mobile/mobile-accessories/phones/multi-port-usb-c-adapter--black-ee-p5000bbegww/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144280276
Have a great day.
^Charles
Multi-Port USB-C Adapter, Black
https://www.samsung.com/us/mobile/mobile-accessories/phones/multi-port-usb-c-adapter--black-ee-p5000bbegww/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144280276
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Are the shelves adjustable on the refrigerator side?
Hi Grandma59,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel.
The shelves on the refrigerator side are fixed. I have included the user manual link below for your use to know more about the refrigerator.
https://www.samsung.com/us/support/downloads/?model=N0021353&modelCode=RS27T5200SR/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144280261
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel.
The shelves on the refrigerator side are fixed. I have included the user manual link below for your use to know more about the refrigerator.
https://www.samsung.com/us/support/downloads/?model=N0021353&modelCode=RS27T5200SR/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144280261
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
work in thailand?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works in Thailand. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280256
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) works in Thailand. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144280256
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung