Samsung
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- Answer Count60518
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- First AnswerApril 24, 2013
- Last AnswerFebruary 25, 2025
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Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
Does mold/mildew grow in the top of little detergent drawer?
Hi there,
Yes, when moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. Kindly click the link below and learn more by checking the hyperlink.
Washing machine has a mildew smell or visible mold:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Have a great day,
-Ernest-
Yes, when moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. Kindly click the link below and learn more by checking the hyperlink.
Washing machine has a mildew smell or visible mold:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Have a great day,
-Ernest-
2 weeks, 4 days ago
by
Posted by:
Samsung
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy duty cleaning from every angle. The AutoRelease Door delivers improved drying performance.
I have been unable to use my dishwasher because I keep getting a 4C code and it won't run the cycle.
Hi there,
The dishwasher plays a significant role in keeping your household clean. Let's get the information you need to address any error code that you might encounter with the unit.
The link below will help you identify the error code and how to address it quickly and easily. Please select the error code showing in your dishwasher.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148344440) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
The dishwasher plays a significant role in keeping your household clean. Let's get the information you need to address any error code that you might encounter with the unit.
The link below will help you identify the error code and how to address it quickly and easily. Please select the error code showing in your dishwasher.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148344440) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
2 weeks, 4 days ago
by
Posted by:
Samsung
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let’s say you want to enjoy a night out with friends but don’t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don’t need to slow down your speech or speak like a robot —just talk to your phone naturally, and it will understand. While you’re out rolling spares, Night Video brings out the details in every moment —even in low light —while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don’t have to sweat the small stuff —it’s handled intelligently.
is a charger included?
Hi there Kools, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Here's what's in the S25 Ultra box: 1. Galaxy S25 Ultra, 2. USB Type-C Data Cable, 3. Ejection Pin. Wall chargers and/or adapters are sold separately. Feel free to reach back out if you think of additional questions. Thanks for being a valued Samsung customer. - Debra
2 weeks, 4 days ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Make the most of your big screen with a wide picture ratio that displays every color in crisp 4K resolution. Add ultra smooth action and improved contrast to the mix for a hugely impressive view.
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let’s say you want to enjoy a night out with friends but don’t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don’t need to slow down your speech or speak like a robot —just talk to your phone naturally, and it will understand. While you’re out rolling spares, Night Video brings out the details in every moment —even in low light —while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don’t have to sweat the small stuff —it’s handled intelligently.
It says there is no media card slot? Does that mean you can't add a memory SIMM card for extra storage? It also says there is no headphone jack? So you can only use bluetooth headset with it?
Howdy PeteM, thanks for taking the time out of your hectic day to ask us your questions about the Samsung Galaxy S25 Ultra. The S25 Ultra does not offer expandable storage capabilities so no microSD slot is included with this device. This device offers a USB Type-C ear jack for your listening pleasure, or you can utilize Bluetooth ear buds. If you have any other questions for us, let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra
2 weeks, 5 days ago
by
Posted by:
Samsung
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they’re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
is this tablet water resistant like the new samsung tablets
Hello there ITX, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy Tab A9+. No, the Tab A9+ does not offer a water-resistance rating. Feel free to reach back out to us if you have any other questions. Thanks for being a loyal Samsung customer. - Debra
2 weeks, 5 days ago
by
Posted by:
Samsung
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7” display, enjoy smooth performance across all your apps and capture life’s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Will this phone work with Spectrum Mobile?
Hey there Scarecrow54, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you think of any other questions for us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
2 weeks, 5 days ago
by
Posted by:
Samsung
Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI, now with Copilot+ PC. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it’s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI-powered features right at your fingertips. Searching for a document, email, or web page on your PC? Now you can just describe how you remember something, and Recall* will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too — call, text, set reminders and more from the convenience of your PC.³ From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions¹ that translate 44 languages into English. And when you’re feeling creative, light your spark with Cocreator² and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.
Will a S-Pen (Samsung original) work on this lap top? I have an S-Pen from a laptop I bought from Samsung - [Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray] Thank you.
Salutations SamsungSamuraiAl, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy Book4 Edge. Yes, the advertised Galaxy Book4 Edge is compatible with the S Pen Pro Edition and the S Pen Creator Edition. Your previous S Pen that you have utilized with your Galaxy Book4 Pro 360 will work great with the advertised device. Feel free to reach out to Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra
2 weeks, 5 days ago
by
Posted by:
Samsung