Hi Javin! Different content sources and providers utilize different volume levels. Certain channels through cable, or streaming services through the TV may be louder or quieter than the previous content watched. If this continues to be an issue, please reach out to Samsung Audio Support at:
• Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
• LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim