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  • Answer Count
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    April 24, 2013
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    November 18, 2024
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 Samsung - 60&quot; Class (60&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN60JU6500FXZA LED Smart 4K Ultra HD TV: This TV's 4K Ultra HD screen displays entertainment at 4x the resolution of Full HD for stunning picture clarity. Its Smart TV features let you stream videos and music, surf the Internet, download apps and more.
 

is there a basic hook up included with delivery?

Your local Best Buy retailer would be best able to answer this.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 60&quot; Class (60&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN60JS7000FXZA 4K Ultra HD LED Smart TV: This SUHD TV offers 4K picture quality — 4x the resolution of Full HD — and a wide variety of Web options via Smart Hub. Stream music and video and surf the Internet with the multitasking power of a quad-core processor. Plus, with Briefing on TV, you can sync this SUHD TV with a Samsung smartphone or tablet to display time, weather and schedule updates on the TV screen.
 

How big a tc will they haul away when delivering?

I have a large projection tv, will BB take this big a set away as part of the promotion? Thanks.
Your local Best Buy retailer would be best able to answer this.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 28&quot; Class (27-1/2&quot; Diag.) - LED - 720p - HDTV
Samsung - 28" Class (27-1/2" Diag.) - LED - 720p - HDTV
Samsung UN28H4000AFXZA LED HDTV: Enjoy your favorite movies and TV shows in your bedroom or dorm room with this Samsung HDTV that features a 720p display and Motion Rate 60 for clear images. Wide Color Enhancer Plus provides robust colors for a natural-looking picture.
 

I have to use a cabinet and sound is echo-y. Is there a solution? Sound bar, speakers added, etc.?

Emmy,

A soundbar is an option, although you may end up with similar results if it's too far inside the cabinet.

You might try mounting it out, or considering a separate audio option that is completely outside of the cabinet.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Wireless Keyboard for Select Samsung Smart HDTVs - Black
Wireless Keyboard for Select Samsung Smart HDTVs - Black
Enjoy one-touch access to your compatible Samsung HDTV's Smart Hub with the hot keys on this Samsung VG-KBD2500/ZA wireless keyboard. The Bluetooth interface offers wireless pairing from up to 33' away for ease of use in large rooms.
 

Is this keyboard compatible with Model #UN60JS8000FXZA

Hi I bought a new tv from Samsung and i hate the remote, I was wondering if this keyboard is compatible with my tv?
This is compatible with the JS8000 Series.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 40&quot; Class (40&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN40JU6500FXZA LED Smart 4K Ultra HD TV: This TV's 4K Ultra HD screen displays entertainment at 4x the resolution of Full HD for stunning clarity. Smart TV features let you stream videos and music, surf the Internet, download apps and more.
 

4k

What do you need to buy for the 4k to work?
Pacer412,

The panel is a 4K panel, and will display incoming pictures as a 4K picture.

Other resolutions available today are fully compatible with this television.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class (64.5&quot; Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV
Samsung - 65" Class (64.5" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV
Samsung UN65JU6700FXZA 4K Ultra HD TV: Enter the worlds of your favorite movies, TV shows and video games with this curved 4K TV that features automatic depth enhancement. The impressive display provides clear viewing angles and vivid colors, whether you're browsing the Web or mirroring content from your smartphone.
 

The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days.

The YOUTUBE App on the TV will play for about 30mins and the whole TV will shutdown. Is this normal? i just had the TV for two days.
Jojo88,

Please reach out to the Best Buy Geek Squad agents. Your TV may need a firmware update, or the App may be reinstalled if the problem persists.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
4 Series 500W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Enjoy an immersive cinematic experience with this Samsung 4 Series HT-J4500/ZA home theater system. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and a high-speed HDMI cable.
 

Can I use a wireless LAN adapter?

Can I use a wireless LAN adapter in the USB port to make this wireless instead of using a wired connection?
Yes, you can use a wired LAN connection instead.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class (54.6&quot; Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Samsung UN55JS7000FXZA 4K Ultra HD LED Smart TV: This SUHD TV offers 4K picture quality — 4x the resolution of Full HD — and a wide variety of Web options via Smart Hub. Stream music and video and surf the Internet with the multitasking power of a quad-core processor. Plus, with Briefing on TV, you can sync this SUHD TV with a Samsung smartphone or tablet to display time, weather and schedule updates on the TV screen.
 

Turned the tv on and after awhile as I got close to the screen, I noticed that there is a lot of heat coming from the screen. Is this normal?

zone,

Some heat is normal, as the picture is powered by backlighting.

If you feel it is excessive or might be warmer than it should be, please reach out to the Samsung customer service center or the Best Buy Geek Squad. They would be able to come out and inspect your set to make sure it's in proper working order.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class (54.6&quot; Diag.) - LED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Samsung - 55" Class (54.6" Diag.) - LED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV
Samsung 55" Class UN55JS9000FXZA 4K Ultra HDTV: View media from your phone, tablet or laptop by mirroring it onto the screen of this SUHD TV. Browse the Web, stream movies and play games with a stunning level of visual clarity and dynamic audio. The Smart remote gives you ultimate control as you navigate the menu using your voice or standard remote buttons.
 

Wall Mount

Anyone mount the JS9000 on a wall? If so any caveats on mounting? Best bracket to use? Thanks!
Yes, this can be wall mounted using the Samsung WMN-450 wall mount, or most VESA-Compliant wall mount kits that support a 55" LCD TV.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class (31.5&quot; Diag.) - LED - 1080p - Smart - HDTV
Samsung - 32" Class (31.5" Diag.) - LED - 1080p - Smart - HDTV
Samsung 32" Class UN32J5205AFXZA LED Smart HDTV: Enhance your entertainment experience with access to your favorite TV shows and Internet browser all on the same Smart TV. Connect your devices with the convenient HDMI and USB inputs, to watch movies, stream media and much more.
 

can this tv be wall mounted?

Yes, this can be wall mounted using the Samsung WMN-450 wall mount, or most VESA-Compliant wall mount kits that support a 32" LCD TV.

Thanks for your interest in Samsung products.

--Mr. S
8 years, 11 months ago
by
Posted by: 
Samsung