Samsung

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April 24, 2013
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November 18, 2024
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Samsung - 55" Class (54.6" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV

Samsung UN55JU6700FXZA LED Curved Smart 4K Ultra HD TV: Experience a greater sense of depth and see clearly from any seat in the room with this state-of-the-art curved screen. The smart remote control makes it easy to navigate and has a built-in microphone for voice commands.

4k Ultra HD Curved 55" Picture Format Changes at Random???

We currently have a Dish Receiver MODEL VP612. I understand from Dish, we need a JOEY 4K receiver but they haven't released The 4K JOEY and don't have an estimated date for the release, Our TV picture size changes at random. One minute the screen size is perfect and then at random, it changes sizes, is this because we don't have the 4K Joey or is this a Samsung TV Issue?. Samsung Customer Service says it's a Dish Issue and Dish says it's a Samsung issue. Looks like we will be returning this TV and go back to the 1080.. Very disappointed! Can someone help me?

Bobbielouise,

If it's full screen one moment and the aspect changes, that's likely the broadcast due to commercials or older content that was filmed in 4:3. That's considered normal, as some content isn't wide-screen, and is broadcast within a 16x9 broadcast, giving those black boxes.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN65JU6500FXZA 4K Ultra HD TV: Enjoy the incredibly lifelike detail of 4K Ultra HD on this Wi-Fi–ready Smart TV. The spacious screen is designed to provide vivid colors and enhanced sense of depth for everyone in the room.

Display is listed as other, what is it then?

It's an LED panel. I'll talk to the web team and see about getting that updated.

Thanks for letting us know! :)

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV

Samsung 40" Class UN40J6200AFXZA LED Smart HDTV: With a Full HD viewing experience and easy access to your favorite media and entertainment, you'll love this Smart TV. Enjoy the rich color and quality resolution as you shop online, watch streaming videos or update social media from your TV screen.

Turning Off and On

I have a Samsung now that if you turn it off and try to turn it right back on, it does not do it and we have to wait 15-20 mins for it to come back on. Does this TV do the same thing?

Wonderman,

Sorry to hear about your situation. It would be best to either reach out to the Best Buy Geek Squad agents or the Samsung customer service center to arrange for a tech to take a look or repair the set.

We apologize for the inconvenience, but we would like to help solve the issue.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Samsung 4K Ultra HD TV: With 2160p resolution and PurColor technology, this 4K Ultra HD TV delivers crisp, detailed images with vibrant colors and stunning contrast. Built-in Wi-Fi lets you stream TV shows and movies instantly.

can you watch a regular dvd movie than convert it to a 3d movie is there any switch like i have a Lg thrill cp

third,

3-D can be done in "real time" by the TV for regular 2D programming if you like. You can adjust the depth and "effect" of 3D.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN55JU6500FXZA LED Smart 4K Ultra HD TV: With 4x the resolution of Full HD, this Ultra HD TV's expansive screen displays your movies, TV shows and more with stunning clarity. Plus, the Smart TV apps and features deliver an enormous amount of Web content to your living room.

Is anyone using this TV outside and how is it working?

iutonight,

We recommend indoor use for this model.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 24" Class (23-5/8" Diag.) - LED- 720p - HDTV

Samsung UN24H4000AFXZA LED HDTV: Ideal for placement in a bedroom or dorm room, this 720p Samsung HDTV delivers a wide variety of colors and clarity, allowing you to relax and enjoy your favorite movies and shows. Connect your USB device directly for access to your photos, videos and music.

Can I use this tv to screen mirror with my samsung phone or tablet? Would I need to purchase some accessories to make it happen? .

Best Answer

This model will not screen mirror. The J5500 and higher models will allow you to connect to a Samsung phone or tablet.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 65" Class (64.5" Diag.) - LED Curved - 2160p - Smart - 3D - 4K Ultra HD TV

Samsung UN65JU7500 LED Curved Smart 4K Ultra HDTV: Built with a sharp 2160p curved screen, 3D capabilities, and the ability to stream movies or TV shows from a variety of apps, this 4K television makes a great addition to your large living room.

WHAT IS THE DIFFERENCE IN SUHD AND THE ULTRA

SUHD is the Samsung flagship models that have additional processing and Nano-Crystal technology in the panels. While UHD offers an amazing picture, the SUHD models add the extra value of Samsung's best available technology.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

5 Series 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System

This Samsung 5 Series HT-J5500/ZA Blu-ray home theater system includes 5 satellite speakers and a passive subwoofer. To build a complete 3D home theater system, you'll also need a 3D TV, 3D glasses designed for the TV and a high-speed HDMI cable.

Does the sound station need Aux cable to connect to the TV?

i have installed the sound station, and connect to My Samsung TV with HDMI, However there is no sound coming out. Do I need to buy two Aux cable (red and white) to have the TV sound work?

jane,

For devices connected to the TV, you may need an additional connection for audio not originating from the Home Theater system.

The Best Buy Geek Squad Agents should be able to point you in the right direction for an cables or accessories you may need.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Samsung - 48" Class (47.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV

Samsung UN48JU6400FXZA Smart 4K Ultra HD TV: This TV's 4K Ultra HD resolution displays movies, TV shows and more with 4x the picture quality of Full HD. Plus, Smart TV lets you stream content from popular services like YouTube and Netflix, surf the Internet and check your social networks.

Does this TV have "future ready" equipment?

I understand that there will be necessary new specifications(HDMI ports I believe) for the future true 4 k. Some flat screen TV's are now "future ready" Is this Sàmsung unit come outfitted with what is necessary to be future ready ?

Squeak,

Yes, many of tomorrow's technologies - HDMI 2.0 and USB 3.0 to name a few - are ready for the UHD formats.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung

Smart Wireless Keyboard for Select Samsung Smart TVs, Mobile Phones and Tablets - Black

Easily control your compatible Samsung smart TV, mobile phone or tablet with this Samsung VG-KBD2000/ZA smart keyboard that features hot keys and a touchpad for simple operation. Bluetooth 2.1 technology enables easy wireless connectivity.

will this keyboard work with Model: UN32J5205AFXZA

It will not. A wired USB plug-and-play model will work.

Thanks for your interest in Samsung products.

--Mr. S

8 years, 11 months ago

Posted by:

Samsung