Samsung
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- Answer Count70013
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- First AnswerApril 24, 2013
- Last AnswerMarch 9, 2026
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Galaxy Tab A11+ moves with your family~s day from work to play and every moment between. Its bright 11" screen brings streaming, reading and schoolwork to life while upgraded performance keeps multitasking smooth across all your everyday apps. A long lasting battery helps everyone stay powered through busy routines, and with plenty of memory plus expandable storage, there~s room to keep all your family~s photos, games and files together. All this power and convenience comes at an incredible value, making it an easy choice for every day.
Can I transfer my A9 Plus data to the a11 plus easily
Hi there Kyle, thank you for asking us your question about the Samsung Galaxy Tab A11+. Yes, you can easily transfer data from your Tab A9+ to a new Tab A11+ by using the pre-installed Samsung Smart Switch app. It allows for a fast, wireless, or wired transfer of apps, photos, contacts, and settings. Simply open Smart Switch on both devices, select "Send" on your Tab A9+ and "Receive" on your Tab A11+, and choose the data to migrate. If you have any other questions for us, please feel free to reach out to Support. Thank you for being an integral part of the Samsung community! - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung
Galaxy A17 5G delivers everything you need at an awesome price for an awesome value. Capture precious memories in vivid colors and clarity with its enhanced triple lens camera. Stream your favorite movies and shows on its crystal clear 6.7" display. Now with the power of AI, Galaxy A17 5G makes web searches that much easier to seamlessly plan events, make dinner reservations, find the perfect gifts for loved ones and more with the help of Gemini. Power through your day with a reliable Super Fast Charging battery, up to 2TB of expandable storage and ultra fast 5G to stay connected with loved ones. As a Galaxy owner, you'll have access to amazing perks like Samsung Wallet, Samsung TV Plus and more. And with OS and security updates, Galaxy A17 5G keeps you protected and up to date So bring home a phone that delivers incredible value and makes every day a little more awesome.
Is this phone compatible with Assurance wireless?
Hi Derek, thank you for taking the time to ask us your question about the Samsung Galaxy A17 5G. The advertised unlocked Galaxy A17 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. If you have any other questions for us or if you would like further assistance, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
How to adjust the television picture
Hi,
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
~Samsung Advisor
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
~Samsung Advisor
3 weeks, 3 days ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Can not get the sound to work on this tv. It is connected by cable. (Comcast) does it require a sound bar?
Hi Notsosmart4,
The U7900 has built-in speakers and does not require a soundbar. Please check the below settings:
1. Check Your Cable Box’s Audio Output Setting. If connected via HDMI, go into the cable box’s audio settings and ensure the output is set to HDMI.
2. Reboot Your Cable Box. Disconnect the power cord from your cable box, wait 10 seconds, then plug it back in. This can often resolve temporary signal or audio issues.
3. Check the TV's Sound Output Setting. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Output, and make sure the correct output (TV Speaker or Optical, depending on your setup) is selected.
4. For Optical or HDMI ARC connections
o If you're using Optical, make sure the cable is securely connected and the sound output is set to Optical.
o If you're using HDMI eARC, confirm it's connected to the correct port and then go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode > Auto
o Also turn on Anynet+ (HDMI-CEC): Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
5. Audio Format Compatibility. If your cable box doesn’t support Dolby Digital+, go to: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. This allows the TV to output a compatible format automatically.
6. Update Your TV’s Firmware. Firmware updates can improve sound stability and compatibility with connected devices. Check by going to: Settings > Support > Software Update > Update Now
If you’ve tried these steps and the issue continues, we recommend contacting your cable provider for additional support.
You can also reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
The U7900 has built-in speakers and does not require a soundbar. Please check the below settings:
1. Check Your Cable Box’s Audio Output Setting. If connected via HDMI, go into the cable box’s audio settings and ensure the output is set to HDMI.
2. Reboot Your Cable Box. Disconnect the power cord from your cable box, wait 10 seconds, then plug it back in. This can often resolve temporary signal or audio issues.
3. Check the TV's Sound Output Setting. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Output, and make sure the correct output (TV Speaker or Optical, depending on your setup) is selected.
4. For Optical or HDMI ARC connections
o If you're using Optical, make sure the cable is securely connected and the sound output is set to Optical.
o If you're using HDMI eARC, confirm it's connected to the correct port and then go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode > Auto
o Also turn on Anynet+ (HDMI-CEC): Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
5. Audio Format Compatibility. If your cable box doesn’t support Dolby Digital+, go to: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. This allows the TV to output a compatible format automatically.
6. Update Your TV’s Firmware. Firmware updates can improve sound stability and compatibility with connected devices. Check by going to: Settings > Support > Software Update > Update Now
If you’ve tried these steps and the issue continues, we recommend contacting your cable provider for additional support.
You can also reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
3 weeks, 3 days ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
How do I download apps? Is there access to an App Store? I want to download Monumental Sports App
Hi Matt,
Below are the instructions for installing apps:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
I hope this helps!
~Samsung Advisor
Below are the instructions for installing apps:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
I hope this helps!
~Samsung Advisor
3 weeks, 3 days ago
by
Posted by:
Samsung
Galaxy A17 5G delivers everything you need at an awesome price for an awesome value. Capture precious memories in vivid colors and clarity with its enhanced triple lens camera. Stream your favorite movies and shows on its crystal clear 6.7" display. Now with the power of AI, Galaxy A17 5G makes web searches that much easier to seamlessly plan events, make dinner reservations, find the perfect gifts for loved ones and more with the help of Gemini. Power through your day with a reliable Super Fast Charging battery, up to 2TB of expandable storage and ultra fast 5G to stay connected with loved ones. As a Galaxy owner, you'll have access to amazing perks like Samsung Wallet, Samsung TV Plus and more. And with OS and security updates, Galaxy A17 5G keeps you protected and up to date So bring home a phone that delivers incredible value and makes every day a little more awesome.
Will this phone work with tello mobile network ?
Hey Rianna, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A17 5G. The advertised unlocked Galaxy A17 is the U.S. version of this device and it is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. Please do not hesitate to contact Support if you have additional questions. Thanks for choosing Samsung! - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung
Galaxy Tab A11+ moves with your family~s day from work to play and every moment between. Its bright 11" screen brings streaming, reading and schoolwork to life while upgraded performance keeps multitasking smooth across all your everyday apps. A long lasting battery helps everyone stay powered through busy routines, and with plenty of memory plus expandable storage, there~s room to keep all your family~s photos, games and files together. All this power and convenience comes at an incredible value, making it an easy choice for every day.
How long is the OS update for
Greetings Junior, thanks for asking us your question about the Samsung Galaxy Tab A11+. The Tab A11+ will receive software and security support updates until 11/30/2032. If you have additional questions, let us know by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung
Galaxy A17 5G delivers everything you need at an awesome price for an awesome value. Capture precious memories in vivid colors and clarity with its enhanced triple lens camera. Stream your favorite movies and shows on its crystal clear 6.7" display. Now with the power of AI, Galaxy A17 5G makes web searches that much easier to seamlessly plan events, make dinner reservations, find the perfect gifts for loved ones and more with the help of Gemini. Power through your day with a reliable Super Fast Charging battery, up to 2TB of expandable storage and ultra fast 5G to stay connected with loved ones. As a Galaxy owner, you'll have access to amazing perks like Samsung Wallet, Samsung TV Plus and more. And with OS and security updates, Galaxy A17 5G keeps you protected and up to date So bring home a phone that delivers incredible value and makes every day a little more awesome.
Can I use this phone (Galaxy A17) with a mobile carrier in Brazil?
Howdy Grace, thanks for asking us your question about the Samsung Galaxy A17 5G. The advertised unlocked Galaxy A17 5G is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, T-Mobile, Ting Mobile, US Cellular, and Verizon. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
can I link the tablet to my cell phone so that the GPS is active on the tablet in areas with no wi-fi?
Aloha JimT, thank you for asking us your question about the Samsung Galaxy Tab A9+. Yes, you can use the advertised Wi-Fi/Bluetooth only version of the advertised Galaxy Tab A9+ for GPS navigation without an internet connection by linking it to your smartphone. The tablet has a built-in GPS chip that works independently of cellular data. To ensure it works in remote areas, you must download offline maps in advance via Google Maps. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
3 weeks, 3 days ago
by
Posted by:
Samsung