Samsung
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- Answer Count67210
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- First AnswerApril 24, 2013
- Last AnswerNovember 29, 2025
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Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Is there a protective film over the screen?
Cheri - Please note that not all Samsung TVs come with screen film, and when present, it will include an orange pull tab in the corner of the screen, along with an illustration to help guide safe removal.
In rare cases, there may be a protective film without a pull tab. If this is the case, look for a barcode sticker on the screen. You can also try using a piece of tape - stick it gently to a corner of the screen and pull to check for a film layer. If there’s no tab, barcode, or liftable layer, then the panel does not have a removable film. If you're unsure or have any concerns, please contact Samsung Support before attempting removal. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
In rare cases, there may be a protective film without a pull tab. If this is the case, look for a barcode sticker on the screen. You can also try using a piece of tape - stick it gently to a corner of the screen and pull to check for a film layer. If there’s no tab, barcode, or liftable layer, then the panel does not have a removable film. If you're unsure or have any concerns, please contact Samsung Support before attempting removal. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 week, 4 days ago
by
Posted by:
Samsung
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
With Alexa built in, will I be able to use the remote to say, Alexa, show me the driveway camera. Or front door, etc. We have Blink cameras and doorbell. I want to know if the video from the Blink devices will show on the tv, like they show on our Echos
Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
The product has been marketed and listed as brushed black, but when I received the product it looks shiny black. What is brushed about the product when it is all polished. I need clarification on this as the photos and description are misleading.
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
1 week, 5 days ago
by
Posted by:
Samsung
Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
Can this coordinate with smart probes to adjust settings automatically through smart things?
The Samsung Bespoke AI Front Load Dryer with ultra-capacity brings innovation and convenience together to make laundry less of a chore. With smart features like an AI Home LCD display that~s easy to control and AI OptDry+ which takes the guesswork out of cycle selection, drying couldn't be easier. Use Super Speed Dry to dry a full load in 30 minutes for a simple and fast laundry experience.
What is the distance from the floor to the vent ?
Hi Penny,
It has a distance of 3 7/8 inches from the floor to the center of the vent.
Here is a link to the spec sheet; please refer to pages 2-4 to learn more about the dimensions of your dryer.
Spec sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/bespoke/dv90f53aesa3/spec/2025_DV90F53AE_Electric_V6_2.pdf
Thank you and have a great day!
-Ricardo
It has a distance of 3 7/8 inches from the floor to the center of the vent.
Here is a link to the spec sheet; please refer to pages 2-4 to learn more about the dimensions of your dryer.
Spec sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/bespoke/dv90f53aesa3/spec/2025_DV90F53AE_Electric_V6_2.pdf
Thank you and have a great day!
-Ricardo
1 week, 5 days ago
by
Posted by:
Samsung
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy duty cleaning from every angle. The AutoRelease Door delivers improved drying performance. Bespoke is Samsung~s premium line of home appliances, leading the way in design, technology and connectivity.
Is the white class changeable with other colors? Similar to the Samsung fridge plates?
Greetings,
No, the color panel on this dishwasher model is not interchangeable with other colors after the initial purchase. The unit is designed with a specific solid white glass finish that is not meant to be field-swapped like the panels on some other Samsung Bespoke appliances (such as certain refrigerators). The Bespoke feature for this specific dishwasher model refers to the color options available at the time of purchase (e.g., White Glass, Stainless Steel, Matte Black), not the ability to change the panel later. If you desire a different color, you would need to purchase a different model or an entirely new unit in the desired finish.
Have a great day!
-Ricardo
No, the color panel on this dishwasher model is not interchangeable with other colors after the initial purchase. The unit is designed with a specific solid white glass finish that is not meant to be field-swapped like the panels on some other Samsung Bespoke appliances (such as certain refrigerators). The Bespoke feature for this specific dishwasher model refers to the color options available at the time of purchase (e.g., White Glass, Stainless Steel, Matte Black), not the ability to change the panel later. If you desire a different color, you would need to purchase a different model or an entirely new unit in the desired finish.
Have a great day!
-Ricardo
1 week, 5 days ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
My kids dented the outside (right) panel. It now has dents on it. Can it be fixed or can i replace the door panel? If so, part # and pricing? Thanks
Greetings,
No, this fridge model’s outer door panel cannot be replaced separately from the entire door assembly because the door is foamed together as a single unit. Your options are to attempt to minimize the appearance of the dent by cleaning its surface or to replace the entire right door assembly.
Here is a link for a YouTube video; skip to timestamp 2:04 for a guide on how to properly clean the exterior of your refrigerator.
How to clean your Samsung refrigerator | Samsung US.
https://www.youtube.com/watch?v=Gw_NOk1rLAY
You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon - Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Have a great day!
-Ricardo
No, this fridge model’s outer door panel cannot be replaced separately from the entire door assembly because the door is foamed together as a single unit. Your options are to attempt to minimize the appearance of the dent by cleaning its surface or to replace the entire right door assembly.
Here is a link for a YouTube video; skip to timestamp 2:04 for a guide on how to properly clean the exterior of your refrigerator.
How to clean your Samsung refrigerator | Samsung US.
https://www.youtube.com/watch?v=Gw_NOk1rLAY
You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon - Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Have a great day!
-Ricardo
1 week, 5 days ago
by
Posted by:
Samsung
Artwork, shows, movies and memories~display what you love on The Frame, the picture frame-like TV. See everything on the QLED FHD TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.
Can this TV play video files from a USB stick? I'd like to have a video that will play and repeat on the screen automatically for use in a high end tradeshow display.
Hi JohnDesign - Yes, files can be played via USB. For a list of supported files and formats, please refer to pages 169 - 170 of the 32" Frame TV's e-Manual: https://downloadcenter.samsung.com/content/UM/202307/20230705133212135/BN81-24055A-410_EM_OSPATSCC_NA_ENG-US_230609.0.pdf
~ Samsung Specialist
~ Samsung Specialist
1 week, 5 days ago
by
Posted by:
Samsung
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.