Samsung
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- Answer Count63226
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- First AnswerApril 24, 2013
- Last AnswerJuly 3, 2025
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Experience a new way to work with the Galaxy Book5 Series, featuring Next Gen AI, Copilot, and the latest AI-enabled Intel processor. Born AI and built premium, this versatile series boosts productivity and efficiency with powerful features, government-grade security and lightweight portability. Seamless Phone to PC Connectivity. Immersive AMOLED touchscreen display. Fast workplace connectivity with Wi-Fi 7 and Long-lasting battery.
Is the screen OLED ?
Hello Ken, thank you for finding the time to ask us your question about the Samsung Galaxy Book5 360. The advertised Galaxy Book5 360 offers a 15.6" FHD AMOLED Display (1920 x 1080). If you think of additional questions, please let us know by contacting Support. Thanks for being a valued Samsung customer. - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
Embrace convenience and protection all in one, thanks to the Galaxy S24 S View Wallet Case. With the Small Screen View, you can control your music, see notifications and answer calls without even opening the cover. Plus, take your ID or credit card with you everywhere you go in the hidden pocket.
Does this fit the Galaxy S24FE?
Good day Liza, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S24 Smart View Wallet Case. No, the dimension of each device differs. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
The latest Galaxy Books supercharged with AI are here! Powered by the latest Intel Core Ultra processor, featuring upgraded graphics and an advanced NPU capable of up to 47 TOPS, these Galaxy Books will help you blaze through your workloads and unlock increased productivity. Enjoy vivid visuals and dazzling views at your fingertips with the captivating 3K Dynamic AMOLED 2x display with touchscreen, featuring 120Hz adaptive refresh rate that makes every experience super smooth. And with Phone Link, your smartphone and PC are seamlessly connected – you can view notifications, make phone calls, view images, use mobile apps, and more – right from your PC.
There's nowhere that specifies the processor model, just the series. What processor is in here? I could make a decision right now if not for this issue. There's no datasheet either.
Hey VlaDeMaN, thank you for asking us your question about the Samsung Galaxy Book5 Pro. The advertised Galaxy Book5 Pro offers the Intel Core Ultra 7 Processor 256V (P-core Up to 4.8 GHz 12 MB LLC Cache) processor. If you think of any other questions or if you would like any further assistance, do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
Step up your tablet game with Galaxy Tab S10 FE+. The expansive 13.1" screen brings your favorite content to life with stunning detail, whether you’re catching up on a new series, diving into your next creative project or staying on top of your to-do list. Need to look something up? Circle to Search with Google makes it easy. Whether you see a stylish jacket in a music video or a mouthwatering dish on your feed, just circle it and let the answers come to you. Its durable IP68-rated design is ready for wherever the day takes you, while the included S Pen lets you write, draw and sketch with a natural, pen-on-paper feel. And with a long-lasting, fast-charging battery, you can stream, create and explore for hours without slowing down. Discover a tablet that fits your world with Galaxy Tab S10 FE+.
Does this tablet support SIM card?
Howdy Cypher, thank you for asking us your question about the Samsung Galaxy Tab S10 FE+. That's a good question! No, the advertised Galaxy Tab S10 FE+ lacks a SIM card tray, however, it is fully functional while in the presence of a steady Wi-Fi signal. If you have any other questions, feel free to contact Support. Thanks for choosing Samsung! - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
How do you install the feet on this? The screws are so tiny and the passageway to get to them is very long and narrow. I don't understand why there wasn't a custom tool included to install these? I tried multiple screwdrivers that did not work.
Hi Elle,
The F6000F feet will need a Phillips screw driver with Phillips #2 screwdriver. For more detailed assistance, please refer to the installation guide, which offers a QR Code that takes you to setup and installation videos.
https://downloadcenter.samsung.com/content/EM/202505/20250503052158001/BN68-20947A-01_IG_F6000F%20H5000F%20Low%20Feet%2032-40inch_ZA_Eng_241211.0.pdf
I hope this helps!
~Samsung Advisor
The F6000F feet will need a Phillips screw driver with Phillips #2 screwdriver. For more detailed assistance, please refer to the installation guide, which offers a QR Code that takes you to setup and installation videos.
https://downloadcenter.samsung.com/content/EM/202505/20250503052158001/BN68-20947A-01_IG_F6000F%20H5000F%20Low%20Feet%2032-40inch_ZA_Eng_241211.0.pdf
I hope this helps!
~Samsung Advisor
3 weeks, 3 days ago
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Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Does this tv have a hdmi 2.1 port
Hi Joe,
With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The U8000F has 3 HDMI ports, all of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). HDMI port #1 further supports eARC. If you’re looking for a TV capable of 4K@120Hz, please consider a step up to the 55-85” Q8F TV, which supports this feature in all HDMI ports.
~ Samsung Advisor
With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The U8000F has 3 HDMI ports, all of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). HDMI port #1 further supports eARC. If you’re looking for a TV capable of 4K@120Hz, please consider a step up to the 55-85” Q8F TV, which supports this feature in all HDMI ports.
~ Samsung Advisor
3 weeks, 3 days ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they’re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
Does Samsung A9+ Tabs have SIM Card Slot
Greetings RR, thanks for taking the time to ask us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ does not offer a SIM card tray. This device is fully functional while in the presence of a steady Wi-Fi connection. If you think of any other questions or if you would like any further assistance, please let us know by reaching out to Support. Thanks for being a loyal Samsung customer. - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
Your favorite new health and wellness companion is here — Galaxy Watch7. Enhanced with Galaxy AI,¹ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world — make calls from your Watch and quickly respond to texts on the go with Suggested Replies.² Then hone in on your heart health during your workout with improved Heart Rate Tracking,³ and improve each day with personalized Wellness Tips⁴ viewable right on your Galaxy smartphone.⁵ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.⁶ Your ultimate fitness partner is now on your wrist — Galaxy Watch7.
Can I attach my oticon hearing aids to this smart watch?
Salutations Gran, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. The Galaxy Watch7 offers Bluetooth connectivity. Connect your compatible Bluetooth devices to your paired smartphone to allow control from your Watch7. If you have any other questions, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
3 weeks, 3 days ago
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Posted by:
Samsung
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
How far do you have to open the fridge doors to open the crisper
Hi there,
The doors should be open by 135 degrees to ensure that the crisper/drawer can move freely.
The sides also require a clearance of 11 1/2 inches on each side for the doors to open to the desired angle.
^Rodel
The doors should be open by 135 degrees to ensure that the crisper/drawer can move freely.
The sides also require a clearance of 11 1/2 inches on each side for the doors to open to the desired angle.
^Rodel
3 weeks, 3 days ago
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Posted by:
Samsung