Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
If my new Shark Navigator does not have a serial number, how do I register it?
If you are not able to register your unit on our site we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 10 months ago
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Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
Where is the serial number for the LG cord zero vacuum???
We would like to let you know that this Shark Vacuum (NV360) does not have a serial number.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Rotator DuoClean with Self-Cleaning Brushroll Lift-Away Pro Upright Vacuum - Sage Green
This Lift-Away upright vacuum has DuoClean to deep-clean carpets and directly engage floors for a polished look. The self-cleaning brushroll means no hair wrap, and Lift-Away lets you clean above the floor with the push of a button.
Where is this made?
We would like to let you know our products are made in China.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
hi does the 1001 QI come with remote
We would like to let you know that this unit does not have a remote. The App is what is used to control the Robot remotely.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
How long will it take to vacuum a 4000 sqft house?
We would like to let you know that this unit will run for an hour before it needs to recharge, how much this unit will clean will depend on the floor plan and any obstacles that may be in it path.
3 years, 10 months ago
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Posted by:
Shark Support Team
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
What is the height of the main brush head? Thank you
We would like to let you know the height of the floor nozzle for this unit is approximately 3 inches high.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - AI Robot Vacuum RV2001 with Self Cleaning Brushroll, Object Detection, Wi Fi - Gray
Shark AI Robot Vacuum RV2001 truly adapts to your home, so you don’t have to clean before your robot cleans. IQ Navigation is even smarter with AI Laser Vision, helping your robot avoid objects and respond to no-go zones as it cleans row by row.
Can you buy the self empty bin for this shark AI robot VAC?
We would like to let you know that this unit is not compatible with the base for our self emptying units.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
Does this come with a way to mount it to the wall? Also, can you buy an additional battery/charger?
We would like to let you know that this unit does not have a wall mount. You can purchase a battery and charger for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
Would this be a good option to strictly clean up alot of cat litter that my cats track all over a tiled bathroom floor?
We would like to let you know that this unit is great at picking up all types of debris including dry kitty litter.
3 years, 10 months ago
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Posted by:
Shark Support Team
The Shark WANDVAC Cord-Free Handheld Vacuum combines lightweight portability with the incredible suction power of a high-speed brushless motor. Weighing just 1.4 lbs., this lightweight handheld vacuum boasts a tapered nozzle for easy debris pickup and two accessories for tackling pet hair, upholstery, and tight spaces. Between cleanings, return your vacuum to the charging dock for fast recharging. Fast cleaning, always ready when you need it. The Shark WANDVAC: Extraordinary power for the everyday mess.
HOW MANY VOLTAGE? DOES VOLTAGE GIVES MORE POWER SUCCION
We would like to let you know that this unit has 10.8 Volts.
3 years, 10 months ago
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Posted by:
Shark Support Team