Shark Support Team
Shark Support Team's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count2297
- Helpfulness Votes2,406
- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
- Featured Answers0
- Best Answers245
Shark Support Team's Reviews
Shark Support Team has not submitted any reviews.
Shark Support Team's Questions
Shark Support Team has not submitted any questions.
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
How quiet is this Shark? Thanks.
We would like to let you know that the sound our units emits is no louder than a regular vacuum.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue
The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).
How much are replacement batteries
We would like to let you know that you can purchase a battery for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue
The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).
What is the decibel level of this vacuum? Is it noisy or quiet?
We would like to let you know that the sound our units emits is no louder than a regular vacuum.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue
The Shark Vertex Corded Stick Vacuum is Shark’s ultimate cleaning experience. DuoClean PowerFin features a PowerFin roller and a soft roller combine on all floors for continuous cleaning contact to dig deep into carpets, directly engage floors, and pick up more in every pass. (vs. original DuoClean).
Is the Shark HZ2002 Vertex able to hang on wall for storage? I live in RV and have noticed most come with a Dyson but never used one so not sure worth the extra money.
We would like to let you know that this unit can not be mounted to be hung on a wall.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark APEX UpLight Lift-Away DuoClean with Self-Cleaning Brushroll Vacuum - Terracotta
The Shark APEX UpLight delivers upright vacuum suction and stick vacuum versatility. It has DuoClean and a self-cleaning brushroll, plus Shark's lightest Lift-Away pod with an extendable built-in hose for powerful cleaning above the floor.
Does it have both a hardwood and carpet setting
We would like to let you know that this unit only has one setting for both carpets and hard floors.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
Does this model or any other models of robotic vacuum cleaners work in Europe? I mean with the voltage difference.
We would like to let you know that is unit is not design for use outside North America.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - AI Robot Vacuum & Mop with Home Mapping, WiFi Connected - Black
Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Features include: Shark suction power, Sonic Mopping that delivers 100 scrubs per minute for stuck-on stains, and AI Laser Navigation for precision cleaning.
Can the robot work with 220 voltage? I am planning on taking it to another country?
We would like to let you know that is unit is not design for use outside North America.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - AI Robot Vacuum & Mop with Home Mapping, WiFi Connected - Black
Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Features include: Shark suction power, Sonic Mopping that delivers 100 scrubs per minute for stuck-on stains, and AI Laser Navigation for precision cleaning.
Is this product safe to use on laminate floors? My floors do not recommend steam mopping, not sure if this product uses steam. Also, if it does, is one of the vacuums safe for my floors? Thanks, WMC
We would like to let you know that this unit does not use steam and can safely be used on all sealed hard floors, stone, hardwood, vinyl, laminate, tile, marble, and linoleum.
3 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
Hello, What is the average time the battery lasts, both per use, and lifetime? Thank you
We would like to let you know if you’re continuously vacuuming, a full charge will last up to 13 minutes. If it's used for one-off everyday messes or for more mopping than vacuuming, it will last longer on one charge. The lifetime of the battery would depend on how much the unit is used.
3 years, 10 months ago
by
Posted by:
Shark Support Team
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
Does the Slim DuoClean comes with a motorized pet attachment? I'm pretty sure all of my MANY previous Shark models had it. It should be included with all models, for the price point. Food for thought. Or as a special bonus for LOYAL Shark customers.
We would like to let you know that this unit comes with a self-cleaning pet power brush. There is a Deep Cleaning Motorized Pet Tool that can be purchased by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 10 months ago
by
Posted by:
Shark Support Team