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The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
 

How do you remove the dust cup off the vacuum so you can clean the filter?

We would like to let you know to remove the dust cup from the handheld vacuum, press the Dust Cup Release button near the handheld vacuum nozzle. Tilt the dust cup and lift off to remove.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Does it have a power head for ultimate suction ?

We would like to let you know this unit has great suction and no other attachments are needed.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

Does this vacuum cleaner have HEPA filters, and is it good on furniture?

We would like to let you know that this unit does not have a Hepa filter. This unit works great on furniture.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Is this good for pet hair or should I consider a different model?

We would like to let you know that this unit is great at picking up pet hair.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

does the shark vacmop sanitize your floors?

We would like to let you know as where the Vacmop does not use steam to clean it does not sanitize.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Does brush roller tun on while u r doing hardwood floor

We would like to let you know the brushroll does not spin while in the barefloor setting.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

How to dis-assemble?

We can assist you with this. To remove the handle from the pole, there is a small hole on the back containing a release button closer to the pole. Insert proper size tool, (Paper clip or something similar in diameter but rigid), firmly press button and lift handle to remove. To remove the pole from the body, there is a small hole containing a release button on the back of the body of the unit. Insert proper size tool, (Paper clip or something similar in diameter but rigid), firmly press button and pull up on the pole with a bit of force to remove. Parts will stay connected via the black electrical wire.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Does this vacuum have a retractable cord?

We would like to let you know that this unit does not have a retractable cord.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
 

Is this dual voltage?

We would like to inform you that this unit is not dual voltage.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

I HAVE LOST THE SERVICE MANUAL THAT COMES WITH THE VACUMN CAN YOU SEND A REPLACEMENT?? I AM UNSURE HOW TO CLEAN THE VACUMN

To get the manual for your unit we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
4 years, 1 month ago
by
Posted by: 
Shark Support Team